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Spy_agent.d and DownLoader-ABW


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#1 musicman468

musicman468

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Posted 17 June 2005 - 12:13 PM

I have the following trojans which I can't get rid of despite numerous sweeps with Macaffee antivirus and Adaware.

PC is P4 2.8 with Windows XP Home OS.

Here is HijackThis log:

ogfile of HijackThis v1.99.1
Scan saved at 18:12:15, on 17/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\AOL 9.0\aoltray.exe
C:\WINDOWS\system32\rundll32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dave\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=xtruex&sub_id=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {F0683C8E-D3F1-79D5-EABD-2DC0085E5CF1} - C:\WINDOWS\mfcch.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinFast2KLoadDefault] rundll32.exe wf2kcpl.dll,DllLoadDefaultSettings
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QDGv] C:\WINDOWS\bhifyly.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Search - {12DE3C58-8CD5-4251-83E6-2B16269A1209} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.morwillsearch.com
O16 - DPF: {03ABEE20-7DAF-2A45-8428-4ACA038DAB8E} - http://66.117.37.5/1/rdgUS1305.exe
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...MARKETING32.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/WebsiteA.../bridge-c11.cab
O16 - DPF: {15CE4F3B-D690-1CE2-1C2C-0400468B914A} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {1FE6FFCE-A60D-0E73-43ED-4999081C6D07} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {2853FF82-7EDF-6623-0619-65E847FCABCB} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbga...dsldbaccess.exe
O16 - DPF: {362CA918-453B-2749-7D81-7B397C4F3AEE} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {3CD13B12-8AAF-7B44-93C0-37367512A81C} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {57EBC67C-22BB-4EF4-7F7E-5608022FD206} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {5FEEFA21-B851-291C-175D-3CAE61D9A1E9} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {6E6CECBD-D83D-26B4-DAA2-3E9F3EE3C67B} - http://66.117.37.5/1/rdgUS263.exe
O16 - DPF: {72DDF925-F065-725A-0699-5D565F6F348C} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB
O16 - DPF: {AD0B8220-7DA4-4C0A-8532-B25A9F631D3D} (VacPro.internazionale_ver10) - http://advnt01.com/dialer/internazionale_ver10.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcSandraSrv.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

Any advice gratefully received!

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#2 musicman468

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Posted 18 June 2005 - 05:52 AM

This is driving me nuts - can anyone please help at all??

#3 musicman468

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Posted 18 June 2005 - 05:54 AM

I have just noticed that I didn't name the trojans in my text except in the heading. They are Spy-Agent.d and DownLoader-ABW which Macafee detects each time I open and then use my Browser (IE6)

#4 OldTimer

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Posted 18 June 2005 - 02:34 PM

Hello musicman468 and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Step #2

Restart in Safe Mode
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndroy.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=xtruex&sub_id=
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F0683C8E-D3F1-79D5-EABD-2DC0085E5CF1} - C:\WINDOWS\mfcch.dll
O4 - HKLM\..\Run: [QDGv] C:\WINDOWS\bhifyly.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O9 - Extra button: Search - {12DE3C58-8CD5-4251-83E6-2B16269A1209} - C:\WINDOWS\System32\shdocvw.dll
O15 - Trusted Zone: *.morwillsearch.com
O16 - DPF: {03ABEE20-7DAF-2A45-8428-4ACA038DAB8E} - http://66.117.37.5/1/rdgUS1305.exe
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...MARKETING32.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/WebsiteA.../bridge-c11.cab
O16 - DPF: {15CE4F3B-D690-1CE2-1C2C-0400468B914A} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {1FE6FFCE-A60D-0E73-43ED-4999081C6D07} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {2853FF82-7EDF-6623-0619-65E847FCABCB} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbga...dsldbaccess.exe
O16 - DPF: {362CA918-453B-2749-7D81-7B397C4F3AEE} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {3CD13B12-8AAF-7B44-93C0-37367512A81C} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {57EBC67C-22BB-4EF4-7F7E-5608022FD206} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {5FEEFA21-B851-291C-175D-3CAE61D9A1E9} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {6E6CECBD-D83D-26B4-DAA2-3E9F3EE3C67B} - http://66.117.37.5/1/rdgUS263.exe
O16 - DPF: {72DDF925-F065-725A-0699-5D565F6F348C} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\ndroy.dll
C:\WINDOWS\mfcch.dll
C:\WINDOWS\bhifyly.exe
C:\Program Files\Common Files\GMT\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #7

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean" or "autoclean".

Step #8

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal v1.06, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 musicman468

musicman468
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Posted 22 June 2005 - 12:01 PM

Hi Oldtimer

Many thanks for getting back to me on this one. Unfortunately, I have only just been able to print out your advice and as you can see, the HJT log has changed, primarily the references to ndroy.dll now seem to say qgjlb.dll so I am not sure what to do. Sorry to inconveneince you like this but here is the new logfile. Hopefully, if you are able to get back to me I can follow your instructions immediately this time.

Thanks again.

Logfile of HijackThis v1.99.1
Scan saved at 17:55:33, on 22/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\AOL 9.0\aoltray.exe
C:\WINDOWS\system32\rundll32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dave\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=xtruex&sub_id=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {F0683C8E-D3F1-79D5-EABD-2DC0085E5CF1} - C:\WINDOWS\mfcch.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinFast2KLoadDefault] rundll32.exe wf2kcpl.dll,DllLoadDefaultSettings
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QDGv] C:\WINDOWS\bhifyly.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Search - {12DE3C58-8CD5-4251-83E6-2B16269A1209} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.morwillsearch.com
O16 - DPF: {03ABEE20-7DAF-2A45-8428-4ACA038DAB8E} - http://66.117.37.5/1/rdgUS1305.exe
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...MARKETING32.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/WebsiteA.../bridge-c11.cab
O16 - DPF: {15CE4F3B-D690-1CE2-1C2C-0400468B914A} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {1FE6FFCE-A60D-0E73-43ED-4999081C6D07} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {2853FF82-7EDF-6623-0619-65E847FCABCB} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbga...dsldbaccess.exe
O16 - DPF: {362CA918-453B-2749-7D81-7B397C4F3AEE} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {3CD13B12-8AAF-7B44-93C0-37367512A81C} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {57EBC67C-22BB-4EF4-7F7E-5608022FD206} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {5FEEFA21-B851-291C-175D-3CAE61D9A1E9} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {6E6CECBD-D83D-26B4-DAA2-3E9F3EE3C67B} - http://66.117.37.5/1/rdgUS263.exe
O16 - DPF: {72DDF925-F065-725A-0699-5D565F6F348C} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB
O16 - DPF: {AD0B8220-7DA4-4C0A-8532-B25A9F631D3D} (VacPro.internazionale_ver10) - http://advnt01.com/dialer/internazionale_ver10.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\netvx32.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcSandraSrv.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

#6 OldTimer

OldTimer

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  • Local time:02:05 AM

Posted 22 June 2005 - 12:45 PM

Hi musicman468. Looks like it morphed. Let's redo this fix. Please print these direcitons and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Now we need to remove a service.

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the Network Security Service (NSS) service and double-click on it to open the Properties dialog.
  • Click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
Part 2
Open Notepad and Copy/Paste the contents of the quote box below into the new document:

 
strComputer = "."
Set objWMIService = GetObject("winmgmts:" _
  & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Set colListOfServices = objWMIService.ExecQuery _
  ("Select * from Win32_Service Where DisplayName = 'Network Security Service (NSS)'")
For Each objService in colListOfServices
If objService.State = "Stopped" then
MsgBox "Stopped Already"
Else
objService.StopService()
MsgBox "Service Stopped"

End IF
  objService.Delete()

Next

MsgBox "Done"


Save the file to your desktop as remsvc.vbs and close Notepad. Locate the remsvc.vbs file on your desktop and double-click on it to run it. You'll get a messge box saying 'Stopped Already' and then another message box saying 'Done!'.

Step #2

Restart in Safe Mode
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qgjlb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=xtruex&sub_id=
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F0683C8E-D3F1-79D5-EABD-2DC0085E5CF1} - C:\WINDOWS\mfcch.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QDGv] C:\WINDOWS\bhifyly.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O15 - Trusted Zone: *.morwillsearch.com
O16 - DPF: {03ABEE20-7DAF-2A45-8428-4ACA038DAB8E} - http://66.117.37.5/1/rdgUS1305.exe
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...MARKETING32.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/WebsiteA.../bridge-c11.cab
O16 - DPF: {15CE4F3B-D690-1CE2-1C2C-0400468B914A} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {1FE6FFCE-A60D-0E73-43ED-4999081C6D07} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {2853FF82-7EDF-6623-0619-65E847FCABCB} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbga...dsldbaccess.exe
O16 - DPF: {362CA918-453B-2749-7D81-7B397C4F3AEE} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {3CD13B12-8AAF-7B44-93C0-37367512A81C} - http://66.117.37.5/1/gdnUS263.exe
O16 - DPF: {57EBC67C-22BB-4EF4-7F7E-5608022FD206} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {5FEEFA21-B851-291C-175D-3CAE61D9A1E9} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {6E6CECBD-D83D-26B4-DAA2-3E9F3EE3C67B} - http://66.117.37.5/1/rdgUS263.exe
O16 - DPF: {72DDF925-F065-725A-0699-5D565F6F348C} - http://66.117.37.5/1/gdnUS1305.exe
O16 - DPF: {AD0B8220-7DA4-4C0A-8532-B25A9F631D3D} (VacPro.internazionale_ver10) - http://advnt01.com/dialer/internazionale_ver10.CAB
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\qgjlb.dll
C:\WINDOWS\mfcch.dll
C:\WINDOWS\bhifyly.exe
C:\Program Files\Common Files\GMT\ <--folder

Now search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.
Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #7

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean" or "autoclean".

Step #8

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal v1.06, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#7 musicman468

musicman468
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Posted 23 June 2005 - 01:53 AM

Hi Oldtimer

I followed your instructions. The problems were, in services.msc NSS was not running. When I double clicked it the message was "Could not start NSS on local computer. Error 3: The system cannot find the path specified". Also, when I ran remsvc.vbs, I did not get the "stopped Already" message, just the "Done" box. I was confused by the instruction to search for [/b]. Otherwise everyting OK. Here are first the new HJT log followed by the saved Adaware log.

Thanks again.

Logfile of HijackThis v1.99.1
Scan saved at 07:43:21, on 23/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\AOL 9.0\aoltray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dave\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinFast2KLoadDefault] rundll32.exe wf2kcpl.dll,DllLoadDefaultSettings
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Search - {12DE3C58-8CD5-4251-83E6-2B16269A1209} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcSandraSrv.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe



Ad-Aware SE Build 1.06r1
Logfile Created on:22 June 2005 23:51:25
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R51 21.06.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CoolWebSearch(TAC index:10):8 total references
Possible Browser Hijack attempt(TAC index:3):3 total references
Tracking Cookie(TAC index:3):3 total references
WindUpdates(TAC index:8):2 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R51 21.06.2005
Internal build : 59
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 483435 Bytes
Total size : 1461660 Bytes
Signature data size : 1429955 Bytes
Reference data size : 31193 Bytes
Signatures total : 40756
CSI Fingerprints total : 906
CSI data size : 31253 Bytes
Target categories : 15
Target families : 694


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:39 %
Total physical memory:523248 kb
Available physical memory:200008 kb
Total page file size:1280004 kb
Available on page file:1027720 kb
Total virtual memory:2097024 kb
Available virtual memory:2040676 kb
OS:Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Move deleted files to Recycle Bin
Set : Safe mode (always request confirmation)
Set : Don't log streams smaller than 0 Bytes
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


22-06-2005 23:51:25 - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 576
ThreadCreationTime : 22-06-2005 19:26:48
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 640
ThreadCreationTime : 22-06-2005 19:26:49
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 664
ThreadCreationTime : 22-06-2005 19:26:50
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 712
ThreadCreationTime : 22-06-2005 19:26:50
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 724
ThreadCreationTime : 22-06-2005 19:26:50
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 876
ThreadCreationTime : 22-06-2005 19:26:50
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 932
ThreadCreationTime : 22-06-2005 19:26:51
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1024
ThreadCreationTime : 22-06-2005 19:26:51
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1080
ThreadCreationTime : 22-06-2005 19:26:51
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1268
ThreadCreationTime : 22-06-2005 19:26:51
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1464
ThreadCreationTime : 22-06-2005 19:26:52
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1560
ThreadCreationTime : 22-06-2005 19:26:52
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:13 [aolacsd.exe]
FilePath : C:\Program Files\Common Files\AOL\ACS\
ProcessID : 1760
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal


#:14 [ctsvccda.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1784
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal
FileVersion : 1.0.1.0
ProductVersion : 1.0.0.0
ProductName : Creative Service for CDROM Access
CompanyName : Creative Technology Ltd
FileDescription : Creative Service for CDROM Access
InternalName : CTsvcCDAEXE
LegalCopyright : Copyright © Creative Technology Ltd., 1999. All rights reserved.
OriginalFilename : CTsvcCDA.EXE

#:15 [dcfssvc.exe]
FilePath : C:\WINDOWS\system32\drivers\
ProcessID : 1804
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal
FileVersion : 1.1.4400.0
ProductVersion : 3.2.0400.0
ProductName : Kodak DC File System Driver (Win32)
CompanyName : Eastman Kodak Company
FileDescription : Kodak DC Ring 3 Conduit (Win32)
InternalName : DcFsSvc.exe
LegalCopyright : Copyright © Eastman Kodak Co. 2000-2002
OriginalFilename : DcFsSvc.exe

#:16 [sagent2.exe]
FilePath : C:\Program Files\Common Files\EPSON\EBAPI\
ProcessID : 1824
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal
FileVersion : 1, 2, 0, 0
ProductVersion : 1, 0, 0, 0
ProductName : EPSON Bidirectional Printer
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Printer Status Agent
InternalName : SAgent2
LegalCopyright : Copyright © SEIKO EPSON CORP. 2000
OriginalFilename : SAgent2.exe

#:17 [mcvsrte.exe]
FilePath : c:\PROGRA~1\mcafee.com\vso\
ProcessID : 1908
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal
FileVersion : 8, 0, 0, 12
ProductVersion : 8, 0, 0, 0
ProductName : McAfee VirusScan
CompanyName : Networks Associates Technology, Inc
FileDescription : McAfee VirusScan Real-time Engine
InternalName : mcvsrte
LegalCopyright : Copyright © 1998-2003 Networks Associates Technology, Inc
OriginalFilename : mcvsrte.exe
Comments : McAfee VirusScan Real-time Engine

#:18 [mpfservice.exe]
FilePath : C:\PROGRA~1\McAfee.com\PERSON~1\
ProcessID : 1928
ThreadCreationTime : 22-06-2005 19:27:00
BasePriority : Normal
FileVersion : 4.1.0.1
ProductVersion : 4.1.0.1
ProductName : McAfee Personal Firewall
CompanyName : McAfee Corporation
FileDescription : McAfee Personal Firewall Service
InternalName : MPFService
LegalCopyright : Copyright © 2000,2001
OriginalFilename : MpfService.exe
Comments : McAfee Personal Firewall Service

#:19 [nvsvc32.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 116
ThreadCreationTime : 22-06-2005 19:27:03
BasePriority : Normal
FileVersion : 6.14.10.6693
ProductVersion : 6.14.10.6693
ProductName : NVIDIA Driver Helper Service, Version 66.93
CompanyName : NVIDIA Corporation
FileDescription : NVIDIA Driver Helper Service, Version 66.93
InternalName : NVSVC
LegalCopyright : © NVIDIA Corporation. All rights reserved.
OriginalFilename : nvsvc32.exe

#:20 [wdfmgr.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 212
ThreadCreationTime : 22-06-2005 19:27:03
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: DNSRV(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe

#:21 [ustorsrv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 324
ThreadCreationTime : 22-06-2005 19:27:03
BasePriority : Normal
FileVersion : 1, 1, 1, 5
ProductVersion : 1, 1, 1, 5
ProductName : OTi Content Service
CompanyName : OTi
FileDescription : OTi Content Service
InternalName : UniCntSrvSvc
LegalCopyright : Copyright © 2004
OriginalFilename : UniCntSrvSvc.EXE
Comments : Build on 6/10/2003

#:22 [mspmspsv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 400
ThreadCreationTime : 22-06-2005 19:27:03
BasePriority : Normal
FileVersion : 7.00.00.1954
ProductVersion : 7.00.00.1954
ProductName : Microsoft ® DRM
CompanyName : Microsoft Corporation
FileDescription : WMDM PMSP Service
InternalName : MSPMSPSV.EXE
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : MSPMSPSV.EXE

#:23 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 424
ThreadCreationTime : 22-06-2005 19:27:03
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:24 [mcshield.exe]
FilePath : c:\PROGRA~1\mcafee.com\vso\
ProcessID : 1176
ThreadCreationTime : 22-06-2005 19:27:04
BasePriority : High


#:25 [mpfagent.exe]
FilePath : C:\PROGRA~1\McAfee.com\PERSON~1\
ProcessID : 1816
ThreadCreationTime : 22-06-2005 19:27:08
BasePriority : Normal
FileVersion : 5.1.0.8
ProductVersion : 5.1.0.8
ProductName : McAfee Personal Firewall (MPF)
CompanyName : McAfee Security
FileDescription : McAfee Personal Firewall Agent Interface
InternalName : MpfAgent
LegalCopyright : Copyright © 2000-2004 Networks Associates Technologies, Inc.
OriginalFilename : MPFAGENT.EXE
Comments : McAfee Personal Firewall Security Center Module

#:26 [hpztsb05.exe]
FilePath : C:\WINDOWS\System32\spool\drivers\w32x86\3\
ProcessID : 204
ThreadCreationTime : 22-06-2005 19:27:12
BasePriority : Normal
FileVersion : 2,128,0,0
ProductVersion : 2,128,0,0
ProductName : HP DeskJet
CompanyName : HP
LegalCopyright : Copyright © Hewlett-Packard Company 1999-2002

#:27 [aoldial.exe]
FilePath : C:\Program Files\Common Files\AOL\ACS\
ProcessID : 320
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 2.6.6.3.UK.53
ProductVersion : 2.6.6.3.UK.53
ProductName : AOL Connectivity Service
CompanyName : America Online, Inc
FileDescription : AOL Connectivity Service Dialer
LegalCopyright : Copyright © 2003 America Online, Inc.
OriginalFilename : AOLDial.exe

#:28 [aolsp scheduler.exe]
FilePath : C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\
ProcessID : 176
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 1, 5, 0, 0
ProductVersion : 1, 5, 0, 0
ProductName : AOLSP Scheduler
FileDescription : AOLSP Scheduler
InternalName : AOLSP Scheduler
LegalCopyright : Copyright © America Online, Inc. 2004
OriginalFilename : AOLSP Scheduler.exe

#:29 [rundll32.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 340
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : RUNDLL.EXE

#:30 [ctsysvol.exe]
FilePath : C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\
ProcessID : 728
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 1.4.1.0
ProductVersion : 1.0.0.0
ProductName : Creative Volume Control
CompanyName : Creative Technology Ltd
FileDescription : CTSysVol.exe
LegalCopyright : Copyright © Creative Technology Ltd., 2002-2003. All rights reserved.
OriginalFilename : CTSysVol.exe

#:31 [cthelper.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1012
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 1, 0, 1, 2
ProductVersion : 1, 0, 1, 2
ProductName : CtHelper Application
CompanyName : Creative Technology Ltd
FileDescription : CtHelper Application
InternalName : CtHelper
LegalCopyright : Copyright © 2002-03
OriginalFilename : CtHelper.EXE

#:32 [ctdvddet.exe]
FilePath : C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\
ProcessID : 1020
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 1.0.3.0
ProductVersion : 1.0.3.0
ProductName : CTDVDDET
CompanyName : Creative Technology Ltd
FileDescription : CTDVDDET
InternalName : CTDVDDET
LegalCopyright : Copyright © Creative Technology Ltd., 2002-2003. All rights reserved.
OriginalFilename : CTDVDDET.EXE

#:33 [mcagent.exe]
FilePath : C:\PROGRA~1\mcafee.com\agent\
ProcessID : 1120
ThreadCreationTime : 22-06-2005 19:27:13
BasePriority : Normal
FileVersion : 5, 1, 0, 2
ProductVersion : 5, 1, 0, 0
ProductName : McAfee SecurityCenter
CompanyName : McAfee, Inc
FileDescription : McAfee SecurityCenter Agent
InternalName : mcagent
LegalCopyright : Copyright © 2005 McAfee, Inc.
OriginalFilename : mcagent.exe

#:34 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 1164
ThreadCreationTime : 22-06-2005 19:27:14
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:35 [mcvsshld.exe]
FilePath : C:\PROGRA~1\mcafee.com\vso\
ProcessID : 968
ThreadCreationTime : 22-06-2005 19:27:14
BasePriority : Normal
FileVersion : 8, 0, 0, 15
ProductVersion : 8, 0, 0, 0
ProductName : McAfee VirusScan
CompanyName : Networks Associates Technology, Inc
FileDescription : McAfee VirusScan ActiveShield Resource
InternalName : msvcshld
LegalCopyright : Copyright © 1998-2003 Networks Associates Technology, Inc
OriginalFilename : mcvsshld.exe
Comments : McAfee VirusScan ActiveShield Resource

#:36 [dvdlauncher.exe]
FilePath : C:\Program Files\CyberLink\PowerDVD\
ProcessID : 1388
ThreadCreationTime : 22-06-2005 19:27:15
BasePriority : Normal
FileVersion : 3.00.0000
ProductVersion : 3.00.0000
ProductName : Cyberlink PowerCinema 3.0
CompanyName : CyberLink Corp.
FileDescription : CyberLink PowerCinema Resident Program
InternalName : CyberLink PowerCinema Resident Program
LegalCopyright : Copyright © 2003 CyberLink Corp.
OriginalFilename : DVDLauncher.EXE

#:37 [rcman.exe]
FilePath : C:\Program Files\Creative\MediaSource\RemoteControl\
ProcessID : 1076
ThreadCreationTime : 22-06-2005 19:27:15
BasePriority : Normal
FileVersion : 2.1.0.2
ProductVersion : 2.0.0.0
ProductName : Creative MediaSource 2 Remote Control System
CompanyName : Creative Technology Ltd
FileDescription : Remote Control Manager
InternalName : RcMan
LegalCopyright : Copyright © Creative Technology Ltd.,2003. All rights reserved.
OriginalFilename : RcMan.EXE

#:38 [aoltray.exe]
FilePath : C:\Program Files\AOL 9.0\
ProcessID : 756
ThreadCreationTime : 22-06-2005 19:27:15
BasePriority : Normal
FileVersion : 9.00.001
ProductVersion : 9.00.001
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : AOL Tray Icon
InternalName : AolTray
LegalCopyright : Copyright © America Online, Inc. 1999 - 2004

#:39 [mcvsescn.exe]
FilePath : c:\progra~1\mcafee.com\vso\
ProcessID : 1644
ThreadCreationTime : 22-06-2005 19:27:16
BasePriority : Normal
FileVersion : 8, 0, 0, 30
ProductVersion : 8, 0, 0, 0
ProductName : McAfee VirusScan
CompanyName : Networks Associates Technology, Inc
FileDescription : McAfee VirusScan E-mail Scan Module
InternalName : mcvsescn
LegalCopyright : Copyright © 1998-2003 Networks Associates Technology, Inc
OriginalFilename : mcvsescn.EXE
Comments : McAfee VirusScan E-mail Scan Module

#:40 [alg.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1616
ThreadCreationTime : 22-06-2005 19:27:17
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:41 [rundll32.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 2060
ThreadCreationTime : 22-06-2005 19:27:18
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : RUNDLL.EXE

#:42 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2944
ThreadCreationTime : 22-06-2005 19:27:29
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:43 [wmiprvse.exe]
FilePath : C:\WINDOWS\System32\wbem\
ProcessID : 3052
ThreadCreationTime : 22-06-2005 19:27:30
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:44 [wuauclt.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 3608
ThreadCreationTime : 22-06-2005 19:28:08
BasePriority : Normal
FileVersion : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
ProductVersion : 5.4.3790.2182
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Automatic Updates
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:45 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 2492
ThreadCreationTime : 22-06-2005 22:48:14
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : dave@mediaplex[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:dave@mediaplex.com/

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : dave@qksrv[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:dave@qksrv.net/

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : dave@apmebf[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:dave@apmebf.com/

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 3
Objects found so far: 3



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

WindUpdates Object Recognized!
Type : File
Data : A0138611.dll
TAC Rating : 8
Category : Malware
Comment :
Object : C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP287\



CoolWebSearch Object Recognized!
Type : File
Data : wswjo.dat
TAC Rating : 10
Category : Malware
Comment :
Object : C:\WINDOWS\SYSTEM32\



Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 5

Possible Browser Hijack attempt Object Recognized!
Type : File
Data : Only sex website.url
TAC Rating : 10
Category : Misc
Comment : Problematic URL discovered: http://www.onlysex.ws/
Object : C:\Documents and Settings\Dave\Favorites\



Possible Browser Hijack attempt Object Recognized!
Type : File
Data : Search the web.url
TAC Rating : 10
Category : Misc
Comment : Problematic URL discovered: http://www.lookfor.cc/
Object : C:\Documents and Settings\Dave\Favorites\



Possible Browser Hijack attempt Object Recognized!
Type : File
Data : Seven days of free porn.url
TAC Rating : 10
Category : Misc
Comment : Problematic URL discovered: http://www.7days.ws/
Object : C:\Documents and Settings\Dave\Favorites\




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

WindUpdates Object Recognized!
Type : Regkey
Data :
TAC Rating : 8
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\downloadmanager

CoolWebSearch Object Recognized!
Type : Regkey
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\urlsearchhooks

CoolWebSearch Object Recognized!
Type : RegValue
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst

CoolWebSearch Object Recognized!
Type : RegData
Data : no
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Start Page
Data : about:blank

CoolWebSearch Object Recognized!
Type : RegData
Data : no
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Start Page
Data : about:blank

CoolWebSearch Object Recognized!
Type : File
Data : wbemess.log
TAC Rating : 10
Category : Malware
Comment :
Object : C:\WINDOWS\system32\wbem\logs\



Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 8
Objects found so far: 16

00:03:16 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:11:51.750
Objects scanned:151165
Objects identified:16
Objects ignored:0
New critical objects:16

#8 OldTimer

OldTimer

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Posted 23 June 2005 - 01:42 PM

Hi musicman468. Yeah, the 'Search for' instruction was not supposed to be in there. My fault.

The log looks clean. Good job! How are things running? Any further problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#9 musicman468

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Posted 23 June 2005 - 03:16 PM

Thanks very much for all of your help Oldtimer - I couldn't have sorted this without you.

#10 OldTimer

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Posted 23 June 2005 - 03:36 PM

You're very welcome musicman468. I'm glad that we could help.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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