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I am infected and have combo fix lob


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3 replies to this topic

#1 tbrant

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Posted 10 April 2009 - 02:38 AM

Hey guys - I am new to this forum.

I know I am connected with a root hook. I have had previous experience with viruses in the past, but nothing like this. I actually already have a combofix log, however read I was not supposed to post it, until I was asked to. Could somebody please let me know what to do next. Apparently I still have the virus after running combofix. When I click on search results from google it brings up all kinds of ad web pages. That was how I originally noticed the virus. I believe I contracted it by attempting to run a video file. The video attempted to stream through Windows Media Player, and I believe i accidentally downloaded some sort of ActiveX virus. Also, it will not let me install or run certain programs. Thanks in advance.

B

p.s. I am running on Windows Business Vista.

Edited by tbrant, 10 April 2009 - 02:42 AM.


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#2 DaChew

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Posted 10 April 2009 - 06:16 AM

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

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#3 tbrant

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Posted 10 April 2009 - 09:37 PM

thanks, I will let you know how this turns out!

Edited by tbrant, 10 April 2009 - 09:54 PM.


#4 rigel

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Posted 14 April 2009 - 01:05 PM

Hi tbrant,

While I appreciate you wanting to share the fix for this problem, I have removed it because with malware, one "size" or fix doesn't usually fit all. It may even fix the problem enough where a user is still unknowingly infected - giving them a false sense of security. Total malware removal is more the use of a series of tools, each playing their role in disinfecting the user. Even then, these tools may not completely remove all infections requiring either advanced help in our HJT/Malware forum, or a reformat/reloading of the members system.

If you have any questions, please feel free to PM me.

Thanks,
rigel
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