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Troj/Agent-JMI and Mal/FakeAvJs-A


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#1 too_sweethearted

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Posted 10 April 2009 - 12:30 AM

I'm hoping someone knows how I can get rid of the Troj/Agent-JMI and Mal/FakeAvJs-A viruses. I have been surfing the web for two days trying to find information on how to get rid of it and I've haven't had any luck. I've had the Mal/FakeAvJs-A before and it totally destroyed my PC, I got the black screen and had to unplug my pc to get it to turn off. So I had my C: drive wiped out and re-installed all software again. Now I have it back again and another one to go along with it! :thumbsup:

I am using a trial version of Webroot SpySweeper the software finds the viruses but can't quarantine them.

Any help would be greatly appreciated!

Edit: Moved topic from XP to the more appropriate forum, to preclude need for repost as mentioned below. ~ Animal

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#2 hamluis

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Posted 10 April 2009 - 09:46 AM

Hi :thumbsup:.

If you find yourself repeatedly getting your system infected or occupied by unwanted nasties...I would think that it's time to take a hard look at your computing practices, particularly the aspect of system security and malware-defense.

At this website, a better choice (than this forum) for malware issues is BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ . The folks there are knowledgeable and helpful.

Additionally, you may want to visit How to Thwart Malware and Surf the Internet Safely - wikiHow - http://www.wikihow.com/Thwart-Malware-and-...Internet-Safely for some basic advice on protecting/defending your system.

Although that site suggests "investing" in security software...there are many free AV and other malware-defense programs available that protect/defend the system quite well...no cash outlay required.

Additional sites which may be helpful:

Alphabetized List Of Of Spyware And Malware Removal Guides. - http://www.bleepingcomputer.com/forums/t/171299/alphabetized-list-of-of-spyware-and-malware-removal-guides/

Antivirus, Antimalware, And Antispyware Resources - http://www.bleepingcomputer.com/forums/t/405/antivirus-antimalware-and-antispyware-resources/

Louis

#3 too_sweethearted

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Posted 10 April 2009 - 01:16 PM

Thanks for the information I will visit those sites. Again, Thank you!

#4 boopme

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Posted 10 April 2009 - 11:03 PM

Hello, I would like you to run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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