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winpc defender virus/ Moved


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#1 desertdirk

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Posted 09 April 2009 - 05:27 PM

This computer is infected with Winpc Defender. I had to put malwarebytes and combofix on a cd and copy them to the hard drive because I could not get an internet connection. When I try to install, nothing happens. I have tried in safe mode and in standard mode. Spybot is installed but will not run. Ad-aware runs and detects a trojan, but that keeps coming back.

What program can I install to start the clean process?
Help
thanks
DD

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#2 Orange Blossom

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Posted 09 April 2009 - 07:23 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

I had to put . . . combofix on a cd


Please note: ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Running ComboFix by yourself is like performing open heart surgery on yourself--the scalpel and other surgical tools that is ComboFix is meant to be wielded by a highly trained surgeon only in emergencies or dire circumstances. When the surgeon is thru s/he leaves the room. So combofix should be removed from a system once it has accomplished its job, unlike an AV that is there to protect you from future infections.

. . . CF does make some alterations to your system if you run it. Even if you had no malware removed and run the uninstall command, some things may be different now on your system. I can tell you that one thing is that all your restore points will be flushed out and a new one created. There is a good reason to do that when you have a severe infection--but if you aren't infected you might need those restore points.

Read and abide by the disclaimer people. It's there for a reason. Stick to running and protecting yourself with a good AV and firewall and an anti-malware scanner or two. If you feel you need a second opinion, try running online scans. If you feel you might need surgery, come here to BC and ask for help--that is what we're here for.


From: http://www.bleepingcomputer.com/forums/ind...t&p=1159014

Please tell us what your operating system is: Windows XP, Vista, etc.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 desertdirk

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Posted 10 April 2009 - 08:58 AM

operating system is Windows XP
DD

#4 DaChew

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Posted 10 April 2009 - 09:17 AM

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

I would rename the MBAM setup to install.com before burning and install from safe mode

download the manual updates also and burn

Also burn this executable

http://rootrepeal.googlepages.com/

and this one

ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
Chewy

No. Try not. Do... or do not. There is no try.

#5 DaChew

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Posted 10 April 2009 - 09:17 AM

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

I would rename the MBAM setup to install.com before burning and install from safe mode

download the manual updates also and burn

Also burn this executable

http://rootrepeal.googlepages.com/

and this one

ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
Chewy

No. Try not. Do... or do not. There is no try.

#6 desertdirk

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Posted 10 April 2009 - 10:39 AM

I renamed MBAM and tried to install in safe mode, but it would not complete the install.
I created a new admin account and tried that and same result, MBAM would not install. It hangs while extracting files
DD

#7 DaChew

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Posted 10 April 2009 - 10:46 AM

Do you ever have problems burning cd'sor reading burned ones?

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.


You could use a usb drive and this disinfector to transfer safely
Chewy

No. Try not. Do... or do not. There is no try.

#8 desertdirk

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Posted 10 April 2009 - 10:55 AM

I have the infected computer here and my own computer as well. The infected computer has no problem reading cd/dvd's. A usb drive works fine on my computer but does not show up on the infected one.

#9 desertdirk

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Posted 12 April 2009 - 06:15 PM

i created a BartPE disk with McAfee Stinger and was able to remove several trojans, however there is still the AlureonBF trojan as reported by ad-aware which is the only progam that will run. When ad-aware removes this trojan, the trojan comes back within minutes, even while not connected to the internet. As stated before, I can not run regedit, not any other exe file.

Please don't abandon me

#10 DaChew

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Posted 12 April 2009 - 08:22 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#11 desertdirk

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Posted 13 April 2009 - 01:33 PM

ok that one worked and now I can get on the internet. Here is log results of DrWeb-cureit

svchost.exe;c:\program files\microsoft common;Trojan.Siggen.2144;Deleted.;
RegUBP2b-Jeff Hammond.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
BIT36.tmp;C:\Documents and Settings\Jeff Hammond\Application Data;Trojan.Fakealert.4128;Deleted.;
dlccppx.dl_;C:\drivers\printer\924\drivers\Win_XP2K\x64;Modification of Linux.Diesel.969;Moved.;
Dc4.tmp;C:\RECYCLER\S-1-5-18;Trojan.Starter.969;Incurable.Moved.;

thanks

#12 DaChew

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Posted 13 April 2009 - 01:54 PM

MBAM is what we need to run if possible
Chewy

No. Try not. Do... or do not. There is no try.

#13 desertdirk

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Posted 13 April 2009 - 02:22 PM

MBAM will not install. Task manager shows that the setup process is running, but there is no gui or anything on the screen. Rootrepeal will run however.


DD

#14 DaChew

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Posted 13 April 2009 - 02:32 PM

Run rootrepeal with the file tab and post that log
Chewy

No. Try not. Do... or do not. There is no try.

#15 desertdirk

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Posted 13 April 2009 - 02:40 PM

ok
have a meeting ot go to. Will post later this afternoon
DD




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