Posted 09 April 2009 - 01:05 PM
(I am using a Dell Inspiron 6000 - 1.5 G HD, 1.0 G RAM, Windows XP SP2)
To make a long story short - Maxtor One Touch 4 external hard drive was working fine, but stopped doing automatic backups (? weeks ago). Up that point it had been working fine. I upgraded to Windows SP3 and almost immediately started having issues with connecting to the Internet (via IE7). On April 1st, things really went awry. I could not connect to the internet, restore points disappeared, could not access or download any "fixes". I was running free AVG and a scan, found nothing. I ran Malwarebytes' Anti-malware, Spybot S&D, CCleaner, and even installed the paid version of PC Tools Spyware Doctor and Registry Mechanic. In these scans, the Virtumonde virus was identified. By the behavior, it was almost as though I had been infected with Virtumonde and a Conficker variant. I have run the Microsoft Malicious Software Removal Tool, and used another Conficker removal tool. I have managed to disinfect and clean both my desktop and laptop (unfortunately my flash drives were infected as well but I was able to scan them, disinfect them with Flash Disinfector (which disables the autorun). When I first attempted to move my EHD to my laptop to see if it was a true hardware failure or virus, the device was detected, installed and then immediately locked up, not allowing me to see neither the contents of the drive, nor did it ever show the device under Disk Management. It does not show up anywhere. I have researched this and find many posts in various forums for these drives not showing up, but none of them seem to have started the way mine did. I am at a loss of how to restore this external hard drive. It has my most precious photos, videos, and music stored. (By the way, in the process, I ran the HiJack This log, but never did anything with it - I was determined to get this one on my own. Now I raise the flag of defeat. Can anyone out there help me?
BTW - this my first forum post here, ever!!!!