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Something is wrong with my computer


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7 replies to this topic

#1 REfan001

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Posted 09 April 2009 - 11:00 AM

Something really strange is going on here, for some reason none of my anti-spyware/malware programs wont work. I this noticed when I went to run them like I usually do. When I tried to run Malwarebytes, nothing happened. When I tried to run SUPERanitispyware it gave me an error. So then I tried run a virus scan from my anti-virus software and I also got an error. So I tried system restore, nothing happens. I even tried to reinstall SUPERantispyware and then I kept getting re-directed from every site I tried to download it from. Finally I did and I even got a error when I tried to run the install. Its strange cause my computer still works like normal, but its like whatever is in my computer is doing everything to stop me from removing it. I dont know what to do.

These were the files that were in the error report when I tried to run my virus scan
mcods.exe.mdmp
appcompat.txt

another thing is, when I run my virus scan, I get an error but it will keep scanning and it found this:
NTOSKRNL-HOOK Trojan

It said it removed it, but I ran it again and it still popped up. could this be causing my problem?

Edited by REfan001, 09 April 2009 - 11:32 AM.


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#2 DaChew

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Posted 09 April 2009 - 12:27 PM

If MBAM was installed try this random renamer to get it to run

http://kixhelp.com/wr/files/mb/randmbam.exe

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 REfan001

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Posted 10 April 2009 - 06:08 PM

Well, that shortcut did make Malwarebytes work, but it didnt find anything. here is the log

Malwarebytes' Anti-Malware 1.18
Database version: 888

5:41:15 PM 4/10/2009
mbam-log-4-10-2009 (17-41-15).txt

Scan type: Quick Scan
Objects scanned: 65155
Time elapsed: 21 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

#4 DaChew

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Posted 10 April 2009 - 09:21 PM

but it didnt find anything.


Date Added: June 30, 2008

Malwarebytes' Anti-Malware 1.18
Database version: 888


Would you download and install the latest version and update
Chewy

No. Try not. Do... or do not. There is no try.

#5 REfan001

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Posted 11 April 2009 - 06:10 PM

Alright I updated it and this time it found alotta crap, but problem still persists. SUPERanitspyware will not run and I keep getting errors when I run virus scan. Also, NTOSKRNL-HOOK keeps coming up as a trojan when I run virus scan even though it says it was removed. here is the log from malwarebytes:

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/11/2009 6:57:11 PM
mbam-log-2009-04-11 (18-57-11).txt

Scan type: Quick Scan
Objects scanned: 108492
Time elapsed: 15 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 16
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000005-0000-0000-0000-100011000004} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Convert2PlaySoft (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{37a28e77-38a5-4bcc-b59a-577429f1ccfd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{db2e44c6-7f87-40ca-a5b9-991457698368}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.43,85.255.112.229 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{37a28e77-38a5-4bcc-b59a-577429f1ccfd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{db2e44c6-7f87-40ca-a5b9-991457698368}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.43,85.255.112.229 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{db2e44c6-7f87-40ca-a5b9-991457698368}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.43,85.255.112.229 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{37a28e77-38a5-4bcc-b59a-577429f1ccfd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.71,85.255.112.105 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{db2e44c6-7f87-40ca-a5b9-991457698368}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.43,85.255.112.229 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.

#6 DaChew

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Posted 11 April 2009 - 06:51 PM

Could you update MBAM from within the program? Your version is still way behind.

We need another quick scan anyway

Use this link only if the program won't update

http://www.gt500.org/malwarebytes/database.jsp
Chewy

No. Try not. Do... or do not. There is no try.

#7 REfan001

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Posted 12 April 2009 - 12:56 PM

Could you update MBAM from within the program? Your version is still way behind.

We need another quick scan anyway

Use this link only if the program won't update

http://www.gt500.org/malwarebytes/database.jsp


updating within the program doesnt work for me, so I went to that link and it was the same version I have. I even checked the website and it said it was released less than a week ago. so I dont know man, you must have some crazy future version.

#8 DaChew

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Posted 12 April 2009 - 01:08 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1970

Windows 5.1.2600 Service Pack 3


I do some beta testing but this is stock from last night
Chewy

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