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Infected with Trojan-Downloader JS Psyme.amv & Not-a-virus RiskTool.Win32.Pskill.1101


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16 replies to this topic

#1 smilecouncil

smilecouncil

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  • Local time:05:16 PM

Posted 08 April 2009 - 06:44 PM

I appear to be infected with a Trojan Downloader and RiskTool.Win32 and have no idea how to remove either; help/advice would be greatly appreciated. I have attached the text files suggested in your guide section.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Stevie at 0:35:04.49 on 09/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.497 [GMT 1:00]

AV: Norton Security Online *On-access scanning enabled* (Updated)
FW: Norton Security Online *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Leica Geosystems\Shared\Bin\NTx86\lmgrd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\Leica Geosystems\Shared\Bin\NTx86\ERDAS.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Stevie\Local Settings\Temp\jkos-Stevie\binaries\ScanningProcess.exe
C:\Documents and Settings\Stevie\Local Settings\Temp\jkos-Stevie\binaries\ScanningProcess.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Documents and Settings\Stevie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.bt.yahoo.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ErrorFix] c:\program files\errorfix\ErrorFix.exe -boot
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [LiveMonitor] c:\program files\msi\live update 3\LMonitor.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [osCheck] "c:\progra~1\symantec\osCheck.exe"
mRun: [ccApp] c:\program files\common files\symantec shared\ccApp.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\stevie\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.av.aolsvc.co.uk/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1222976707401
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220560408495
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1239217577361&h=f8175df0e66f48bd2744f5e92df11f04/&filename=jinstall-6u13-windows-i586-jc.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.av.aolsvc.co.uk/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} - hxxp://help.broadbandassist.com/bbdesktop/PreQual/files/MotivePreQual.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-10 108648]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-10 108648]
R2 ERDAS License Server;ERDAS License Server;c:\program files\leica geosystems\shared\bin\ntx86\lmgrd.exe [2005-12-8 630272]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MrHealthyService;MrHealthy;c:\program files\norton pc checkup\executables\mrhealthy\mrhealthy.exe -service --> c:\program files\norton pc checkup\executables\mrhealthy\MrHealthy.exe -service [?]
R2 VaultClientSRV;BT Auto Backup Service;c:\program files\bt auto backup\VaultClientSRV.exe [2008-1-30 982136]
R2 VaultClientUpgrade;BT Auto Backup Upgrade Service;c:\program files\bt auto backup\VaultClientUpgrade.exe [2008-1-30 56440]
R3 3xHybrid;Philips SAA713x PCI Card;c:\windows\system32\drivers\3xHybrid.sys [2006-7-10 882688]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-31 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090408.003\NAVENG.SYS [2009-4-8 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090408.003\NAVEX15.SYS [2009-4-8 876144]
R3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2006-3-27 272128]
R3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2008-4-4 1174664]
R3 X10Hid;X10 Hid Device;c:\windows\system32\drivers\x10hid.sys [2006-7-10 7040]
S3 PAC207;SoC PC-Camer@;c:\windows\system32\drivers\pfc027.sys [2005-2-24 162176]

=============== Created Last 30 ================

2009-04-08 20:06 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-08 16:32 <DIR> --d----- c:\docume~1\stevie\applic~1\Malwarebytes
2009-04-08 16:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-08 16:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-08 16:32 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-08 16:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-07 20:24 <DIR> --d----- c:\docume~1\stevie\applic~1\ErrorFix
2009-04-05 16:46 22,076 a------- c:\windows\system32\lsprpd.dll
2009-03-12 16:27 146,048 ac------ c:\windows\system32\dllcache\portcls.sys
2009-03-12 16:27 146,048 a------- c:\windows\system32\drivers\portcls.sys

==================== Find3M ====================

2009-03-10 21:59 1,108 ac------ c:\docume~1\stevie\applic~1\wklnhst.dat
2009-02-09 12:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-07-29 21:09 77,656 ac------ c:\docume~1\stevie\applic~1\GDIPFONTCACHEV1.DAT
2008-06-29 18:03 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008062920080630\index.dat

============= FINISH: 0:35:54.64 ===============


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, April 9, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, April 08, 2009 04:23:26
Records in database: 2021814
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
F:\
G:\
H:\

Scan statistics:
Files scanned: 209106
Threat name: 3
Infected objects: 12
Suspicious objects: 1
Duration of the scan: 03:45:33


File name / Threat name / Threats count
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\8P2VCXAN\downloader[1].vbs Infected: Trojan-Downloader.JS.Psyme.amv 1
C:\Documents and Settings\Stevie\Local Settings\Temp\bty_m1.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 2
C:\Documents and Settings\Stevie\Local Settings\Temp\pskill.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1
C:\Documents and Settings\Stevie\My Documents\BBDesktopHelpInstallDV.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 2
C:\Program Files\BT Broadband Desktop Help\vendors\btbb\wwwcache\wt\deviceview\private\content\driven_dev\upgrade\McciContextUpgrade.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1
C:\Program Files\Norton PC Checkup\downloader.vbs Suspicious: Trojan-Downloader.JS.gen 1
C:\Program Files\Norton PC Checkup\executables\productScanner\downloader.vbs Infected: Trojan-Downloader.JS.Psyme.amv 1
C:\Program Files\Yahoo!\installs\btyh.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 2
C:\WINDOWS\Motive\btbb\pskill.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1
C:\WINDOWS\Motive\btbb\UninstallHelper.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1

The selected area was scanned.

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
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  • Local time:12:16 PM

Posted 20 April 2009 - 05:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 smilecouncil

smilecouncil
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  • Local time:05:16 PM

Posted 21 April 2009 - 12:18 PM

Hi and thank you for getting back to me.

My problem is that for the past few weeks, I have been getting very frequent error message pop-ups telling me that 'The application or DLL C\WINDOWS|system32|lsprpd.dll is not a valid Widows image. Please check this against your installation diskette.'

Since I first posted on Bleeping Computer, I have tried several different Malware scanners in an attempt to fix the problem but so far I have had no luck and the pop-ups continue.

I have followed your instructions regarding DDS and have posted the results.

Once again, thank you for your help.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Stevie at 17:53:55.50 on 21/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.551 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
AV: a-squared Anti-Malware *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Leica Geosystems\Shared\Bin\NTx86\lmgrd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Leica Geosystems\Shared\Bin\NTx86\ERDAS.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Documents and Settings\Stevie\Desktop\dds.com

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.bt.yahoo.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [LiveMonitor] c:\program files\msi\live update 3\LMonitor.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\stevie\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.av.aolsvc.co.uk/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1222976707401
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220560408495
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.av.aolsvc.co.uk/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-16 214024]
R2 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared anti-malware\a2service.exe [2009-4-9 425080]
R2 ERDAS License Server;ERDAS License Server;c:\program files\leica geosystems\shared\bin\ntx86\lmgrd.exe [2005-12-8 630272]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-4-12 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-4-12 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-4-12 144704]
R2 VaultClientSRV;BT Auto Backup Service;c:\program files\bt auto backup\VaultClientSRV.exe [2008-1-30 982136]
R2 VaultClientUpgrade;BT Auto Backup Upgrade Service;c:\program files\bt auto backup\VaultClientUpgrade.exe [2008-1-30 56440]
R3 3xHybrid;Philips SAA713x PCI Card;c:\windows\system32\drivers\3xHybrid.sys [2006-7-10 882688]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-4-12 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-12 79880]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-12 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-4-12 40552]
R3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2006-3-27 272128]
R3 X10Hid;X10 Hid Device;c:\windows\system32\drivers\x10hid.sys [2006-7-10 7040]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-4-12 34216]
S3 PAC207;SoC PC-Camer@;c:\windows\system32\drivers\pfc027.sys [2005-2-24 162176]

=============== Created Last 30 ================

2009-04-15 15:19 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-15 15:19 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-15 15:19 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-15 15:19 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 15:19 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-15 15:19 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 15:19 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-15 15:19 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 15:19 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-15 15:16 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 15:16 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 15:16 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-12 01:39 26,705 a------- c:\windows\system32\Config.MPF
2009-04-12 01:36 79,880 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-04-12 01:36 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-04-12 01:36 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-04-12 01:36 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-04-12 01:35 <DIR> --d----- c:\program files\common files\McAfee
2009-04-12 01:35 <DIR> --d----- c:\program files\McAfee
2009-04-12 01:31 34,216 a------- c:\windows\system32\drivers\mferkdk.sys
2009-04-09 20:57 <DIR> --d----- c:\program files\a-squared Anti-Malware
2009-04-09 18:30 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-04-09 17:59 <DIR> --d----- C:\83e10e7fa3c588e10fc4a43b
2009-04-09 17:59 <DIR> --d----- c:\windows\SxsCaPendDel
2009-04-08 20:06 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-08 16:32 <DIR> --d----- c:\docume~1\stevie\applic~1\Malwarebytes
2009-04-08 16:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-08 16:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-08 16:32 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-08 16:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-07 20:24 <DIR> --d----- c:\docume~1\stevie\applic~1\ErrorFix
2009-04-05 16:46 22,076 a------- c:\windows\system32\lsprpd.dll

==================== Find3M ====================

2009-04-19 20:59 1,108 ac------ c:\docume~1\stevie\applic~1\wklnhst.dat
2009-03-25 11:06 214,024 a------- c:\windows\system32\drivers\mfehidk.sys
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 01:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 19:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-09 13:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 13:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 13:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 13:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 12:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 12:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 12:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 11:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 11:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 20:59 56,832 a------- c:\windows\system32\secur32.dll
2008-07-29 21:09 77,656 ac------ c:\docume~1\stevie\applic~1\GDIPFONTCACHEV1.DAT
2008-06-29 18:03 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008062920080630\index.dat

============= FINISH: 17:54:50.81 ===============

Attached Files



#4 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:12:16 PM

Posted 22 April 2009 - 04:19 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Can you tell me what malware scanners you have run, and if you have uninstalled them and remember, what kind of results you received from them?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 smilecouncil

smilecouncil
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Posted 22 April 2009 - 07:19 PM

Hi, once again thanks for getting back to me!

I think I used the following scanners; Malawarebytes, A-Squared, Norton, McAfee & Windows Online Scanner. Malawarebytes, A-Squared and McAfee all found a trojan downloader and I followed the removal instructions each time. Unfortunately, the problem still persists. With the exception of Norton, I haven't uninstalled any of these programs.

I have just finished running Mbam again (as instructed) but it hasn't found anything. I have attached the log-file anyway.

Malwarebytes' Anti-Malware 1.36
Database version: 2029
Windows 5.1.2600 Service Pack 3

23/04/2009 01:10:47
mbam-log-2009-04-23 (01-10-47).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 161310
Time elapsed: 1 hour(s), 2 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Hoov

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Posted 22 April 2009 - 07:51 PM

* Anyone other than the originator of this thread, you would be best advised to not run combofix without guidance from someone trained in its use. It is a very powerful tool that can cause damage to your computer if used wrong.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 smilecouncil

smilecouncil
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Posted 22 April 2009 - 08:57 PM

Hi again.

I've run ComboFix and have attached the log file as requested. For your info, I am still getting the error message pop-ups.

Thanks.




ComboFix 09-04-23.02 - Stevie 23/04/2009 2:40.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.522 [GMT 1:00]
Running from: c:\documents and settings\Stevie\Desktop\ComboFix.exe
AV: a-squared Anti-Malware *On-access scanning disabled* (Updated)
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\install.exe

.
((((((((((((((((((((((((( Files Created from 2009-03-23 to 2009-04-23 )))))))))))))))))))))))))))))))
.

2009-04-22 13:29 . 2009-04-22 13:30 -------- d-----w c:\windows\LastGood
2009-04-15 14:19 . 2009-03-06 14:22 284160 -c----w c:\windows\system32\dllcache\pdh.dll
2009-04-15 14:19 . 2009-02-09 12:10 473600 -c----w c:\windows\system32\dllcache\fastprox.dll
2009-04-15 14:19 . 2009-02-09 12:10 401408 -c----w c:\windows\system32\dllcache\rpcss.dll
2009-04-15 14:19 . 2009-02-06 11:11 110592 -c----w c:\windows\system32\dllcache\services.exe
2009-04-15 14:19 . 2009-02-06 10:10 227840 -c----w c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 14:19 . 2009-02-09 12:10 729088 -c----w c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 14:19 . 2009-02-09 12:10 617472 -c----w c:\windows\system32\dllcache\advapi32.dll
2009-04-15 14:19 . 2009-02-09 12:10 453120 -c----w c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 14:19 . 2009-02-09 12:10 714752 -c----w c:\windows\system32\dllcache\ntdll.dll
2009-04-15 14:16 . 2008-05-03 11:55 2560 ------w c:\windows\system32\xpsp4res.dll
2009-04-15 14:16 . 2009-03-27 06:58 1203922 -c----w c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 14:16 . 2008-04-21 12:08 215552 -c----w c:\windows\system32\dllcache\wordpad.exe
2009-04-14 21:26 . 2009-04-14 21:26 -------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-04-14 17:33 . 2009-04-14 21:28 -------- d-----w c:\program files\Windows Live Safety Center
2009-04-14 13:40 . 2009-04-14 13:40 -------- d-----w c:\documents and settings\Stevie\Local Settings\Application Data\McAfee
2009-04-12 00:39 . 2009-04-22 19:56 27239 ----a-w c:\windows\system32\Config.MPF
2009-04-12 00:39 . 2009-04-12 00:39 -------- d-----w c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-04-12 00:36 . 2009-03-25 10:06 40552 ----a-w c:\windows\system32\drivers\mfesmfk.sys
2009-04-12 00:36 . 2009-03-25 10:06 79880 ----a-w c:\windows\system32\drivers\mfeavfk.sys
2009-04-12 00:36 . 2009-03-25 10:06 35272 ----a-w c:\windows\system32\drivers\mfebopk.sys
2009-04-12 00:36 . 2008-10-23 12:08 120136 ----a-w c:\windows\system32\drivers\Mpfp.sys
2009-04-12 00:35 . 2009-04-12 00:36 -------- d-----w c:\program files\Common Files\McAfee
2009-04-12 00:35 . 2009-04-17 18:51 -------- d-----w c:\program files\McAfee
2009-04-12 00:31 . 2009-03-25 10:05 34216 ----a-w c:\windows\system32\drivers\mferkdk.sys
2009-04-12 00:12 . 2009-04-12 00:40 -------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2009-04-09 19:57 . 2009-04-09 20:18 -------- d-----w c:\program files\a-squared Anti-Malware
2009-04-09 17:30 . 2009-01-09 19:19 1089593 -c----w c:\windows\system32\dllcache\ntprint.cat
2009-04-09 16:59 . 2009-04-09 17:00 -------- d-----w C:\83e10e7fa3c588e10fc4a43b
2009-04-09 16:59 . 2009-04-09 17:20 -------- d-----w c:\windows\SxsCaPendDel
2009-04-08 19:06 . 2009-04-08 19:06 410984 ----a-w c:\windows\system32\deploytk.dll
2009-04-08 15:32 . 2009-04-08 15:32 -------- d-----w c:\documents and settings\Stevie\Application Data\Malwarebytes
2009-04-08 15:32 . 2009-04-06 14:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-04-08 15:32 . 2009-04-06 14:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-08 15:32 . 2009-04-08 15:32 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-04-08 15:32 . 2009-04-08 15:32 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-08 15:26 . 2009-04-08 15:26 -------- d-----w c:\program files\ERUNT
2009-04-07 19:24 . 2009-04-07 19:35 -------- d-----w c:\documents and settings\Stevie\Application Data\ErrorFix
2009-04-05 15:46 . 2009-04-05 15:46 22076 ----a-w c:\windows\system32\lsprpd.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-22 14:50 . 2008-09-14 16:07 -------- d-----w c:\program files\World of Warcraft
2009-04-19 19:59 . 2006-08-26 19:08 1108 -c--a-w c:\documents and settings\Stevie\Application Data\wklnhst.dat
2009-04-18 18:58 . 2008-08-11 12:19 -------- d-----w c:\documents and settings\Eamo\Application Data\FrostWire
2009-04-15 16:09 . 2006-11-29 17:30 2512 -c--a-w c:\documents and settings\Eamo\Application Data\wklnhst.dat
2009-04-15 14:21 . 2006-10-21 13:51 244 ---ha-w C:\sqmnoopt08.sqm
2009-04-15 14:21 . 2006-10-20 21:39 268 ---ha-w C:\sqmdata07.sqm
2009-04-14 21:45 . 2008-03-07 18:50 -------- d--h--w c:\documents and settings\Stevie\Application Data\GTek
2009-04-14 21:45 . 2008-03-07 18:50 -------- d--h--w c:\documents and settings\All Users\Application Data\GTek
2009-04-14 17:31 . 2006-03-31 15:09 77656 -c--a-w c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-12 00:35 . 2006-09-01 19:03 -------- d-----w c:\program files\McAfee.com
2009-04-12 00:27 . 2008-03-30 15:01 -------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-04-12 00:27 . 2008-03-30 15:01 -------- d-----w c:\program files\Common Files\Symantec Shared
2009-04-12 00:26 . 2008-03-29 13:49 -------- d-----w c:\program files\Yahoo!
2009-04-12 00:26 . 2008-03-30 15:01 -------- d-----w c:\program files\Symantec
2009-04-09 11:13 . 2006-10-18 14:34 268 ---ha-w C:\sqmdata06.sqm
2009-04-09 11:13 . 2006-10-20 21:39 244 ---ha-w C:\sqmnoopt07.sqm
2009-04-08 19:06 . 2006-07-10 14:01 -------- d-----w c:\program files\Java
2009-03-25 10:06 . 2009-01-16 19:04 214024 ----a-w c:\windows\system32\drivers\mfehidk.sys
2009-03-18 22:34 . 2009-03-18 22:34 -------- d-----w c:\program files\Microsoft Silverlight
2009-03-10 15:02 . 2006-10-18 14:34 244 ---ha-w C:\sqmnoopt06.sqm
2009-03-10 15:02 . 2006-10-17 21:21 268 ---ha-w C:\sqmdata05.sqm
2009-03-09 18:47 . 2006-10-17 21:21 244 ---ha-w C:\sqmnoopt05.sqm
2009-03-09 18:47 . 2006-10-16 19:41 268 ---ha-w C:\sqmdata04.sqm
2009-03-06 14:22 . 2006-07-10 17:25 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 15:32 . 2006-10-15 23:39 268 ---ha-w C:\sqmdata03.sqm
2009-03-03 15:32 . 2006-10-16 19:41 244 ---ha-w C:\sqmnoopt04.sqm
2009-03-03 00:18 . 2005-10-19 22:12 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2006-07-10 17:23 78336 ----a-w c:\windows\system32\ieencode.dll
2009-02-13 12:40 . 2006-10-15 23:39 244 ---ha-w C:\sqmnoopt03.sqm
2009-02-13 12:40 . 2006-10-14 23:41 268 ---ha-w C:\sqmdata02.sqm
2009-02-13 10:10 . 2006-10-14 23:41 268 ---ha-w C:\sqmdata01.sqm
2009-02-13 10:10 . 2006-10-14 23:41 244 ---ha-w C:\sqmnoopt02.sqm
2009-02-09 12:10 . 2005-10-19 22:12 729088 ----a-w c:\windows\system32\lsasrv.dll
2009-02-09 12:10 . 2006-07-10 17:25 714752 ----a-w c:\windows\system32\ntdll.dll
2009-02-09 12:10 . 2006-07-10 17:21 617472 ----a-w c:\windows\system32\advapi32.dll
2009-02-09 12:10 . 2005-10-19 22:12 401408 ----a-w c:\windows\system32\rpcss.dll
2009-02-09 11:13 . 2005-10-19 22:12 1846784 ----a-w c:\windows\system32\win32k.sys
2009-02-06 11:11 . 2006-07-10 17:26 110592 ----a-w c:\windows\system32\services.exe
2009-02-06 11:06 . 2005-10-19 22:12 2145280 ----a-w c:\windows\system32\ntoskrnl.exe
2009-02-06 10:39 . 2006-07-10 17:26 35328 ----a-w c:\windows\system32\sc.exe
2009-02-06 10:32 . 2004-08-03 22:59 2023936 ----a-w c:\windows\system32\ntkrnlpa.exe
2009-02-03 19:59 . 2006-07-10 17:26 56832 ----a-w c:\windows\system32\secur32.dll
2008-07-29 20:09 . 2006-10-19 17:00 77656 -c--a-w c:\documents and settings\Stevie\Application Data\GDIPFONTCACHEV1.DAT
2008-03-05 18:35 . 2006-11-06 21:59 76816 -c--a-w c:\documents and settings\Eamo\Application Data\GDIPFONTCACHEV1.DAT
2007-08-14 17:46 . 2007-08-14 17:46 128 -c--a-w c:\documents and settings\Meabh\Local Settings\Application Data\fusioncache.dat
2006-12-29 22:32 . 2006-08-28 16:43 70248 -c--a-w c:\documents and settings\Meabh\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-10-12 17:06 . 2006-08-28 16:40 63280 -c--a-w c:\documents and settings\Caitlin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-10-05 15:23 . 2006-08-29 09:26 446 -c--a-w c:\documents and settings\Meabh\Application Data\wklnhst.dat
2006-09-26 17:54 . 2006-09-25 19:39 148 -c--a-w c:\documents and settings\Caitlin\Application Data\wklnhst.dat
2006-09-09 21:16 . 2006-09-09 21:16 127 -c--a-w c:\documents and settings\Eamo\Local Settings\Application Data\fusioncache.dat
2006-08-26 18:06 . 2006-08-26 18:06 129 -c--a-w c:\documents and settings\Stevie\Local Settings\Application Data\fusioncache.dat
2006-07-31 12:17 . 2006-08-28 17:02 31088 -c--a-w c:\documents and settings\Eamo\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-07-31 12:17 . 2006-08-26 19:37 31088 -c--a-w c:\documents and settings\Eimear\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-07-31 12:17 . 2006-08-26 18:04 31088 -c--a-w c:\documents and settings\Stevie\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2008-06-29 17:03 . 2008-06-29 17:03 32768 -csha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008062920080630\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
2008-08-11 12:19 66912 ----a-w c:\program files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\VaultIcon1]
@="{B976888E-DC7B-456C-A62F-44EA07ED231F}"
[HKEY_CLASSES_ROOT\CLSID\{B976888E-DC7B-456C-A62F-44EA07ED231F}]
2008-06-03 18:56 282624 ----a-w c:\program files\BT Auto Backup\VaultClientMenu.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\VaultIcon2]
@="{E30CEB29-7F47-4d0e-B2E1-56A7FC25E97D}"
[HKEY_CLASSES_ROOT\CLSID\{E30CEB29-7F47-4d0e-B2E1-56A7FC25E97D}]
2008-06-03 18:56 278528 ----a-w c:\program files\BT Auto Backup\VaultClientIcon.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"ezShieldProtector for Px"="c:\windows\system32\ezSP_Px.exe" [2002-08-20 40960]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-06 8523776]
"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"LiveMonitor"="c:\program files\MSI\Live Update 3\LMonitor.exe" [2008-04-30 498176]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-06 81920]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-04-08 148888]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-08 645328]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-11-06 1626112]
"P17Helper"="P17.dll" - c:\windows\system32\P17.dll [2005-05-03 64512]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Meabh\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2008-9-18 147456]

c:\documents and settings\Stevie\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AOL 9.0 Tray Icon.lnk
backup=c:\windows\pss\AOL 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL Companion.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AOL Companion.lnk
backup=c:\windows\pss\AOL Companion.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BT Broadband Desktop Help.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BT Broadband Desktop Help.lnk
backup=c:\windows\pss\BT Broadband Desktop Help.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^EPSON Status Monitor 3 Environment Check 2.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\EPSON Status Monitor 3 Environment Check 2.lnk
backup=c:\windows\pss\EPSON Status Monitor 3 Environment Check 2.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NETGEAR WG111v2 Smart Wizard.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NETGEAR WG111v2 Smart Wizard.lnk
backup=c:\windows\pss\NETGEAR WG111v2 Smart Wizard.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Stevie^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
path=c:\documents and settings\Stevie\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk
backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLAspSunset2
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus C46 Series
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\My Web Search Bar Search Scope Monitor
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MyWebSearch Email Plugin
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YOP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"EPSONStatusAgent2"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\NetMeeting\\Conf.exe"=
"c:\\Program Files\\Ahead\\Nero MediaHome\\NeroMediaHome.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Sony\\Media Manager for PSP\\MediaManager.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.1.0.9767-to-3.1.1.9806-enGB-downloader.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6112:TCP"= 6112:TCP:Blizzard Downloader
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R3 PAC207;SoC PC-Camer@;c:\windows\system32\DRIVERS\pfc027.sys [2005-02-24 162176]
S2 ERDAS License Server;ERDAS License Server;c:\program files\Leica Geosystems\Shared\Bin\NTx86\lmgrd.exe [2005-12-08 630272]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2009-01-23 203280]
S2 VaultClientSRV;BT Auto Backup Service;c:\program files\BT Auto Backup\VaultClientSRV.exe [2008-06-03 982136]
S2 VaultClientUpgrade;BT Auto Backup Upgrade Service;c:\program files\BT Auto Backup\VaultClientUpgrade.exe [2008-06-03 56440]
S3 3xHybrid;Philips SAA713x PCI Card;c:\windows\system32\DRIVERS\3xHybrid.sys [2006-04-28 882688]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\DRIVERS\wg111v2.sys [2007-12-26 272128]
S3 X10Hid;X10 Hid Device;c:\windows\system32\Drivers\x10hid.sys [2005-11-28 7040]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\Z]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480
.
Contents of the 'Scheduled Tasks' folder

2009-04-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-04-23 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2009-04-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-04-12 09:53]

2009-04-12 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-04-12 09:53]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bt.yahoo.com
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-23 02:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1910676738-2273076536-1995388975-1006\Software\Sony Creative Software\M*e*d*i*a* *M*a*n*a*g*e*r* *f*o*r* *P*S*P*"!\3.0]
"FRT"="Xx6jIpob8eiJyQwtNq0MuMDVr89SFQyHYG/SlnwJPSWaqNqImARWzQ=="
"PLCK"="iBVW/pJKmI3BZO5zYZAvnkik5YxBQO72"
"Percents"="0 0.1335 0.2518 0.3946 0.7436 0.8396 0.8419 "
"Increment"=".005051"
"PHSH"=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(896)
c:\windows\system32\RtlGina2.dll
c:\windows\system32\MSVCP60.dll
.
Completion time: 2009-04-23 2:47
ComboFix-quarantined-files.txt 2009-04-23 01:47

Pre-Run: 62,912,110,592 bytes free
Post-Run: 65,397,202,944 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=AlwaysOff /fastdetect

286 --- E O F --- 2009-04-15 19:51

#8 Hoov

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Posted 22 April 2009 - 09:46 PM

Please download RunScanner
  • Save it to a folder you create such as C:\Runscanner (this assumes Windows is installed on your C: drive).
  • Launch Runscanner by double-clicking runscanner.exe within the C:\Runscanner folder.
  • Vista users must also click Continue to open Runscanner when prompted by User Account Control (UAC)
  • Check Beginner Mode
  • Click Scan computer
  • Your will see a "Runscanner scan in progress" window displayed while Runscanner scans your system
  • At the conclusion of the scan, save the run file called runscanner.run to your documents folder or directly to the Runscanner folder. This is the file you will need to upload.
  • A runscanner.log file will automatically open in Notepad. Just close the Notepad window because, it is ONLY the runscanner.run file that we are interested in.
  • Next, zip up the runscanner.run file that you just saved.
  • I want you to upload the zipped runscanner.run file as an attachment in your next reply
  • To do that choose "Additional Options" under "Post Reply"
  • Browse to the zipped RUN file location and then click the "Post" button to attach the file.
  • I will review the run file, and then upload it back to you with items marked for deletion.
  • Please await my directions and the returned RUN file, and do not delete anything in the interim

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#9 smilecouncil

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Posted 23 April 2009 - 06:28 AM

Hi, as instructed I have downloaded and used Runscanner. The runscanner.run file is attached as requested.

Many thanks for your continued support!

Attached Files



#10 Hoov

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Posted 23 April 2009 - 11:38 AM

Now, I want you to fix some autostart items by using the RUN file that I have attached with items marked for deletion:
  • Please download and extract the attached Zip file called runscanner<user name>.zip to your Runscanner folder
  • Open Runscanner in Expert Mode by double-clicking runscanner.exe, checking "Expert" and clicking OK.
  • Click the "Open Run File" button
  • Browse to "runscanner<user name>.run" (the run file you just unzipped) located in the Runscaner folder, and click Open
  • The screen will refresh after the run file loads
  • Click the "Item Fixer" button
  • The items selected to be fixed will be displayed and checked for removal
  • Click "Fix Selected items"
  • Confirm that you want to fix these items by clicking OK in the confirmation dialog box.
  • You will receive a "Done fixing items" message when removal is complete.
  • Delete this file, C:\WINDOWS\system32\lsprpd.dll
  • Reboot
  • Launch Runscanner again, save another .RUN File called runscanner<user name2>.run
  • Zip up runscanner<user name2>.run and attach it to your next reply please.
Also let me know if you are still having indications of a problem. Also can you tell me, do you have Paint Shop Pro installed?
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Tilting at windmills hurts you more than the windmills.
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#11 smilecouncil

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Posted 23 April 2009 - 12:27 PM

Hi, ok so the pop-ups have stopped!! Hope that means my problem has been resolved so thank you very much. I have attached a new runscanner file as requested.

No, I don't have Paint Shop Pro installed but there are som Playstation Portable files on my PC...could that be the sourcce of the problem?

Once again, thanks a million for all your help!

Attached Files



#12 Hoov

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Posted 23 April 2009 - 01:57 PM

That very well could be the problem. The file that you were having the problem with was called a PSP file. When I see that my first thought is Paint Shop Pro, but it could be the PSP game console. You may need to reinstall that software onto your computer.

Are you having any other problems that you need help with?
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#13 smilecouncil

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Posted 23 April 2009 - 03:23 PM

I'll reinstall that software and see how it goes.

No, I don't have any other problems that I'm aware of so thanks for your patience and for getting me back on track!

#14 Hoov

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Posted 23 April 2009 - 04:35 PM

Let me know how it goes with the reinstall.
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Tilting at windmills hurts you more than the windmills.
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#15 Hoov

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Posted 29 April 2009 - 11:37 PM

smilecouncil, how did it all go? I am going to give you some information to help you with the new install, to keep it from being infected.

Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
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Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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