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general antivirus


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#1 DottieR

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Posted 08 April 2009 - 06:22 PM

Yahoo forums were running slow at times earlier. Then the General Antivirus page opened and started scanning. I did not download anything. It does not show up in Add/Remove programs. Malwarebytes Anti-malware scanned negative. Haven't run Avast yet, but it blocked what it said was a trojan yesterday. Is it OK to run any of the programs that come up on Google to see if I have it.

Dorothy

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#2 rigel

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Posted 08 April 2009 - 07:51 PM

Hi Dorithy,

Please run this procedure...

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 DottieR

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Posted 09 April 2009 - 10:39 AM

Followed your instructions. Found one infection on first scan, more on the long (very long, all night) one. drweb report below. Does any of this explain why my computer will no longer go into standby at the set interval?

Thank,
Dorothy

gtdownde_110.ocx;c:\windows\system32;Probably DLOADER.Trojan;Incurable.Moved.;
VirtumundoBeGone.exe\data005;C:\Virus fixes\VirtumundoBeGone.exe;Tool.Prockill;;
VirtumundoBeGone.exe;C:\Virus fixes;Archive contains infected objects;Moved.;
SmitfraudFix.exe\SmitfraudFix\Process.exe;C:\Virus fixes\SmitfraudFix.exe;Tool.Prockill;;
SmitfraudFix.exe\SmitfraudFix\restart.exe;C:\Virus fixes\SmitfraudFix.exe;Tool.ShutDown.14;;
SmitfraudFix.exe;C:\Virus fixes;Archive contains infected objects;Moved.;
SDFix.exe\SDFix\apps\Process.exe;C:\Virus fixes\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Virus fixes;Archive contains infected objects;Moved.;
Process.exe;C:\Virus fixes\SmitfraudFix;Tool.Prockill;Moved.;
restart.exe;C:\Virus fixes\SmitfraudFix;Tool.ShutDown.14;Moved.;
465A6949d01\spoolsv.exe;C:\Documents and Settings\Me.DOROTHY\Local Settings\Application Data\Mozilla\Firefox\Profiles\b8u2lef0.default\Cache\465A6949d0;BackDoor.IRC.based;;
465A6949d01;C:\Documents and Settings\Me.DOROTHY\Local Settings\Application Data\Mozilla\Firefox\Profiles\b8u2lef0.default\Cache;Archive contains infected objects;Moved.;
A0077747.exe\data005;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814\A0077747.exe;Tool.Prockill;;
A0077747.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814;Archive contains infected objects;Moved.;
A0077748.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814\A0077748.exe;Tool.Prockill;;
A0077748.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814\A0077748.exe;Tool.ShutDown.14;;
A0077748.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814;Archive contains infected objects;Moved.;
A0077749.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814\A0077749.exe;Tool.Prockill;;
A0077749.exe;C:\System Volume Information\_restore{3B414A33-B4CF-4F75-8218-577783C0762F}\RP814;Archive contains infected objects;Moved.;

#4 rigel

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Posted 09 April 2009 - 10:55 AM

It very well could be. Malware can cause al sorts of disruptions.

Please rerun malwarebytes in full scan mode and post a log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 DottieR

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Posted 09 April 2009 - 01:55 PM

Thanks. Here is the MBAM log, minus today's update. forgot that.

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/9/2009 11:49:49 AM
mbam-log-2009-04-09 (11-49-49).txt

Scan type: Full Scan (C:\|)
Objects scanned: 114588
Time elapsed: 26 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 rigel

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Posted 09 April 2009 - 07:57 PM

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 DottieR

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Posted 10 April 2009 - 09:24 AM

My computer now goes into standby like it should.
SAS scan was neg. When I uninstall it, is it OK to choose yes on removing all scanning logs and quarantined items?

Thanks,
Dorothy

#8 rigel

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Posted 10 April 2009 - 01:22 PM

Yes, that will be fine.

I would run one more thing to be safe.

Please download gmer.zip and save to your desktop.
  • Extract (unzip) the file to its own folder such as C:\Gmer. (Click here for information on how to do this if not sure.)
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • You may be prompted to scan immediately if GMER detects rootkit activity.
  • If you are prompted to scan your system click "Yes" to begin the scan.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as gmer.log and copy/paste the contents in your next reply.
  • Exit GMER and re-enable all active protection when done.

If GMER show clean from rootkits, I would say you are probably clean. Lets look at its log to check.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 DottieR

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Posted 10 April 2009 - 05:03 PM

Done. I turned off Avast and Win Def.

GMER 1.0.15.14966 - http://www.gmer.net
Rootkit scan 2009-04-10 14:57:03
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xF6F0A6B8]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xF6F0A574]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xF6F0AA52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xF6F0A14C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xF6F0A64E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xF6F0A08C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xF6F0A0F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xF6F0A76E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xF6F0A72E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xF6F0A8AE]

---- Kernel code sections - GMER 1.0.15 ----

? C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys The system cannot find the file specified. !

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\services.exe[448] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00390002
IAT C:\WINDOWS\system32\services.exe[448] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00390000

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
---- Processes - GMER 1.0.15 ----

Library C:\Program (*** hidden *** ) @ C:\WINDOWS\system32\winlogon.exe [404] 0x10000000
Library C:\Program (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [1184] 0x10000000
Library C:\Program (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [1184] 0x01B30000

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\.wll\PersistentHandler@ {098f2470-bae0-11cd-b579-08002b30bfeb}

---- EOF - GMER 1.0.15 ----

#10 rigel

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Posted 10 April 2009 - 05:05 PM

Looks clean to me.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Safe surfing!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 DottieR

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Posted 10 April 2009 - 05:15 PM

I never would have known to do that.
Thank you,
Dorothy

#12 DottieR

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Posted 13 April 2009 - 11:32 AM

My computer went automatically into stand-by only once. I thought it was fixed, but it is not. Does XP just fall apart eventually? My disk defragger doesn't work either. I had to download an outside one. Or is this malware damage?

Dorothy

#13 rigel

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Posted 13 April 2009 - 03:19 PM

Both actually. Files due corrupt from time to time. Malware is my guess though.

Do you have your original XP cd? You can try a repair installation.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 DottieR

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Posted 13 April 2009 - 03:38 PM

Will a repair work with 98 to XP upgrade? Never quite figured out how to do that.

Thanks,
Dorothy

#15 DottieR

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Posted 13 April 2009 - 05:21 PM

Just ran a full Avast scan. It's Baaaack! VBS:Malware-gen..
I disabled internet before scan, but not Win Defender.




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