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Random freezing.


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#1 TheGrayNobleman

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Posted 08 April 2009 - 05:00 PM

Hello everyone,

I just finished building a computer with the following parts.
CPU
Q6600 Core 2 Quad 2.4 Ghz
Motherboard
Gigabyte EP45-UD3P
Memory
2GB
Graphics Card
Sapphire ATI 4830
Hard Drive
320GB WD 7200 rpm
Power Supply
BFG Tech GS-550
Case
XCLIO Windtunnel

The first problem I had was defective RAM stick so I am running it on two gigs right now. Anyway I have Windows XP home edition installed on it (fully updated) and now the computer is randomly crashing. The crash is basically the screen going blank with a solid color in the background (its the desktop background color).

I know it's not the best but, the CPU fan I am using is this. I totally forgot to get one so I just ran to Best Buy.

Attached is the CPUZ log.

The pictures below are a stress test to see how the CPU cooler was working.
Posted Image

Attached Files

  • Attached File  cpuz.txt   77.08KB   19 downloads


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#2 the_patriot11

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Posted 08 April 2009 - 05:06 PM

what are the temps running at right before the crash? CPU, system and GPU temps?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 the_patriot11

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Posted 08 April 2009 - 05:11 PM

ok nvm I just saw the temps list in your pic, the CPU there, looks like its running a little hot but not to bad, the thermal limit I believe for that CPU according to this site http://processorfinder.intel.com/details.aspx?sSpec=SLACR# is 71 degrees celcius. If the original problem you had was memory, I think I would start there, have you tried running memtest86 on the two remaining sticks? Im assuming their the same brand/model as the two that wernt working, so I would start there.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#4 TheGrayNobleman

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Posted 08 April 2009 - 05:16 PM

ok nvm I just saw the temps list in your pic, the CPU there, looks like its running a little hot but not to bad, the thermal limit I believe for that CPU according to this site http://processorfinder.intel.com/details.aspx?sSpec=SLACR# is 71 degrees celcius. If the original problem you had was memory, I think I would start there, have you tried running memtest86 on the two remaining sticks? Im assuming their the same brand/model as the two that wernt working, so I would start there.


I did do the memtest86 on the sticks and I am currently using the one that came up with no errors.
I am just using 1 2GB stick of RAM right now.

Edited by TheGrayNobleman, 08 April 2009 - 05:16 PM.


#5 the_patriot11

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Posted 08 April 2009 - 05:18 PM

I would then try taking out the video card and reseating it and reinstalling the drivers. this very well could be a driver compatibility issue. I love ATI cards, I really do, and I use them myself, but ATI has HORRIBLE driver support, they really do. Nvidias a bit better about drivers but not a lot.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 TheGrayNobleman

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Posted 08 April 2009 - 05:19 PM

I would then try taking out the video card and reseating it and reinstalling the drivers. this very well could be a driver compatibility issue. I love ATI cards, I really do, and I use them myself, but ATI has HORRIBLE driver support, they really do. Nvidias a bit better about drivers but not a lot.


Wow I never thought of that. I'll be able to do that in about 45 minutes or so, so I'll post an update then. Thanks for the help the_patriot09!

#7 the_patriot11

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Posted 08 April 2009 - 05:22 PM

np tell me if it works or not and we can go from there. :D

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#8 TheGrayNobleman

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Posted 08 April 2009 - 09:48 PM

np tell me if it works or not and we can go from there. :D


So far no problems (knock on wood). I'll update here if anything else happens.

If this holds up +karma to you my good man!

#9 TheGrayNobleman

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Posted 12 April 2009 - 12:27 PM

It happened again, but this time it took waaaaaay longer. Also, I was not working on the computer when it happened.

I am going to install windows 7 in a minute to see if that changes anything. Just as an experiment.

Any other idea about what could be causing this?

Edited by TheGrayNobleman, 12 April 2009 - 12:27 PM.





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