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Norton 360 antivirus disabled/browser redirects/ Infostealer.gambass detected by Norton


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8 replies to this topic

#1 dinamika

dinamika

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  • Local time:03:47 AM

Posted 08 April 2009 - 11:27 AM

Norton was disabled but I re-enabled it. I'm getting browser redirects to ad-sites when clicking links on search engines. Norton detected Infostealer.gambass recently. Thanks for your assistance.

Below are the logs:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Law at 12:15:52.81 on Wed 04/08/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.919 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Simplify Media\SimplifyMedia.exe
C:\Program Files\SMTP Server Pro\SMTPListener.exe
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Documents and Settings\Law.INDIANA\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearchAssistant =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.8.0\ViewBarBHO.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
BHO: CutePDF Form Filler Helper: {d41289f2-69c6-417b-897e-c653d677cbaf} - c:\program files\acro software\cutepdf filler evaluation\CPFillerCoE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.8.0\IEViewBar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Simplify Media] "c:\program files\simplify media\SimplifyMedia.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\airmou~1.lnk - c:\program files\air mouse\air mouse\Air Mouse.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://pecserver/connectcomputer/nshelp.dll
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://dc.publicedcenter.org/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: NameServer = 85.255.112.156,85.255.112.129
TCP: {0504D7F3-0DF6-4C35-8F5C-380A4FFD2ECF} = 85.255.112.156,85.255.112.129
TCP: {C278C7EA-6B74-4346-B4A6-C12001C5CB51} = 85.255.112.156,85.255.112.129
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\law~1.ind\applic~1\mozilla\firefox\profiles\2mjqztfk.default\
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npJoostPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 SMTPMainService;SMTP Server Service;c:\program files\smtp server pro\SMTPListener.exe [2009-3-11 811008]
R2 SVKP;SVKP;c:\windows\system32\SVKP.sys [2006-9-2 2368]
R3 BENDER;Pinnacle DV/AV Capture;c:\windows\system32\drivers\bender.sys [2003-7-9 180480]
R3 BLKWGD;Belkin Wireless G Desktop Card Service;c:\windows\system32\drivers\BLKWGD.sys [2009-3-5 463872]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-2 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090407.041\NAVENG.SYS [2009-4-8 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090407.041\NAVEX15.SYS [2009-4-8 876144]
S2 gupdate1c98624ef20f5c9;Google Update Service (gupdate1c98624ef20f5c9);c:\program files\google\update\GoogleUpdate.exe [2009-2-3 133104]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2009-4-2 1245064]
S4 NAVAP;NAVAP;\??\c:\progra~1\symant~1\symant~1\navap.sys --> c:\progra~1\symant~1\symant~1\NAVAP.sys [?]
S4 NAVAPEL;NAVAPEL;\??\c:\program files\symantec_client_security\symantec antivirus\navapel.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAPEL.SYS [?]

=============== Created Last 30 ================

2009-04-08 12:03 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-08 12:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-06 15:24 <DIR> --d----- c:\program files\Air Mouse
2009-04-03 09:50 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-04-02 14:48 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-02 14:34 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-02 14:34 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-02 14:34 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-02 14:34 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-04-02 14:34 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-02 14:34 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-02 14:34 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-02 13:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\.purple
2009-04-02 12:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-04-02 12:16 <DIR> --d----- c:\program files\Norton 360
2009-04-02 12:12 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-02 12:12 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-02 12:12 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-02 12:12 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-02 11:53 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Symantec
2009-04-02 11:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Windows Desktop Search
2009-04-02 11:43 <DIR> --d----- c:\documents and settings\Law.INDIANA
2009-03-25 16:47 333 a------- C:\Public Education Center.QBW.ND
2009-03-25 16:44 589,824 a----r-- C:\Public Education Center.QBW.TLG
2009-03-25 16:44 55,095,296 a----r-- C:\Public Education Center.QBW
2009-03-25 12:04 <DIR> --d----- c:\program files\common files\supportsoft
2009-03-25 12:02 3,833,856 a------- c:\windows\system32\cdintf300.dll
2009-03-25 11:48 95 a------- c:\windows\QBChanUtil_Trigger.ini
2009-03-25 11:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SQL Anywhere 10
2009-03-25 11:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\COMMON FILES
2009-03-25 10:51 <DIR> --d----- c:\program files\Akamai
2009-03-24 15:06 36,088 a------- C:\n519916722_2087089_855339.jpg
2009-03-11 15:01 <DIR> --d----- C:\FkeySMTP
2009-03-11 15:01 <DIR> --d----- c:\program files\SMTP Server Pro
2009-03-11 14:40 <DIR> --d----- c:\program files\MSXML 4.0
2009-03-09 12:27 <DIR> --d----- c:\program files\Free SMTP Server
2009-03-09 12:19 208 a--sh--- c:\windows\HPMFP_L.ALL
2009-03-09 12:19 208 a--sh--- c:\windows\DIGITALCOPIER_L.ALL
2009-03-09 12:19 208 a--sh--- c:\windows\BaseASLight.ALL
2009-03-09 12:19 112 a--sh--- c:\windows\ALL.ALL
2009-03-09 12:18 82,432 -------- c:\windows\system32\msxml4r.dll
2009-03-09 12:18 44,544 -------- c:\windows\system32\msxml4a.dll
2009-03-09 12:18 24,576 -------- c:\windows\system32\msxml3a.dll

==================== Find3M ====================

2009-02-19 14:03 579,464 a------- c:\windows\system32\SymNeti.dll
2009-02-19 14:03 207,240 a------- c:\windows\system32\SymRedir.dll
2009-02-19 13:31 31,280 a------- c:\windows\system32\drivers\SymIM.sys
2009-02-19 13:31 9,844 a------- c:\windows\system32\drivers\SymRedir.cat
2009-02-19 13:31 1,611 a------- c:\windows\system32\drivers\SymRedir.inf
2009-02-19 13:31 41,008 a------- c:\windows\system32\drivers\symndisv.sys
2009-02-19 13:31 184,496 a------- c:\windows\system32\drivers\symtdi.sys
2009-02-19 13:31 96,560 a------- c:\windows\system32\drivers\symfw.sys
2009-02-19 13:31 38,576 a------- c:\windows\system32\drivers\symids.sys
2009-02-19 13:31 37,424 a------- c:\windows\system32\drivers\symndis.sys
2009-02-19 13:31 22,320 a------- c:\windows\system32\drivers\symredrv.sys
2009-02-19 13:31 13,616 a------- c:\windows\system32\drivers\symdns.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-03-24 10:50 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2008-06-30 16:17 80 ---shr-- c:\windows\system32\E8CA9F3B64.dll
2008-05-08 17:03 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008050820080509\index.dat

============= FINISH: 12:21:47.84 ===============

Attached Files


Edited by dinamika, 08 April 2009 - 11:36 AM.


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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 20 April 2009 - 12:22 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
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The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 dinamika

dinamika
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  • Local time:03:47 AM

Posted 22 April 2009 - 09:53 AM

Hi thanks for helping. The only consistent problem that I can identify is that some kind of malware is causing Firefox and IE to redirect Google search links. The problem does not occur in Google Chrome which I am currently using as a temporary solution. My reporting that Norton was disabled by malware is incorrect I think. (I disabled it now for the DDS scan)




DDS (Ver_09-03-16.01) - NTFSx86
Run by Law at 10:47:53.84 on Wed 04/22/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1372 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Simplify Media\SimplifyMedia.exe
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\SMTP Server Pro\SMTPListener.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Outlook\Office12\WINWORD.EXE
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Law.INDIANA\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearchAssistant =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.8.0\ViewBarBHO.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
BHO: CutePDF Form Filler Helper: {d41289f2-69c6-417b-897e-c653d677cbaf} - c:\program files\acro software\cutepdf filler evaluation\CPFillerCoE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.8.0\IEViewBar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Simplify Media] "c:\program files\simplify media\SimplifyMedia.exe"
uRun: [Google Update] "c:\documents and settings\law.indiana\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\airmou~1.lnk - c:\program files\air mouse\air mouse\Air Mouse.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://pecserver/connectcomputer/nshelp.dll
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://dc.publicedcenter.org/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: NameServer = 85.255.112.156,85.255.112.129
TCP: {0504D7F3-0DF6-4C35-8F5C-380A4FFD2ECF} = 85.255.112.156,85.255.112.129
TCP: {C278C7EA-6B74-4346-B4A6-C12001C5CB51} = 85.255.112.156,85.255.112.129
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\law~1.ind\applic~1\mozilla\firefox\profiles\2mjqztfk.default\
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - plugin: c:\documents and settings\law.indiana\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npJoostPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 SMTPMainService;SMTP Server Service;c:\program files\smtp server pro\SMTPListener.exe [2009-4-16 811008]
R2 SVKP;SVKP;c:\windows\system32\SVKP.sys [2006-9-2 2368]
R3 BENDER;Pinnacle DV/AV Capture;c:\windows\system32\drivers\bender.sys [2003-7-9 180480]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-2 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090421.054\NAVENG.SYS [2009-4-22 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090421.054\NAVEX15.SYS [2009-4-22 876144]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2009-4-2 1245064]
S2 gupdate1c98624ef20f5c9;Google Update Service (gupdate1c98624ef20f5c9);c:\program files\google\update\GoogleUpdate.exe [2009-2-3 133104]
S3 BLKWGD;Belkin Wireless G Desktop Card Service;c:\windows\system32\drivers\BLKWGD.sys [2009-3-5 463872]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S4 NAVAP;NAVAP;\??\c:\progra~1\symant~1\symant~1\navap.sys --> c:\progra~1\symant~1\symant~1\NAVAP.sys [?]
S4 NAVAPEL;NAVAPEL;\??\c:\program files\symantec_client_security\symantec antivirus\navapel.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAPEL.SYS [?]

=============== Created Last 30 ================

2009-04-16 11:45 <DIR> --d----- c:\program files\SMTP Server Pro
2009-04-08 14:14 <DIR> --d----- c:\program files\TVAnts
2009-04-08 12:03 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-08 12:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-06 15:24 <DIR> --d----- c:\program files\Air Mouse
2009-04-03 09:50 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-04-02 14:48 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-02 14:34 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-02 14:34 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-02 14:34 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-02 14:34 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-04-02 14:34 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-02 14:34 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-02 14:34 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-02 13:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\.purple
2009-04-02 12:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-04-02 12:16 <DIR> --d----- c:\program files\Norton 360
2009-04-02 12:12 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-02 12:12 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-02 12:12 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-02 12:12 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-02 11:53 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Symantec
2009-04-02 11:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Windows Desktop Search
2009-04-02 11:43 <DIR> --d----- c:\documents and settings\Law.INDIANA
2009-03-25 16:47 333 a------- C:\Public Education Center.QBW.ND
2009-03-25 16:44 589,824 a----r-- C:\Public Education Center.QBW.TLG
2009-03-25 16:44 55,095,296 a----r-- C:\Public Education Center.QBW
2009-03-25 12:04 <DIR> --d----- c:\program files\common files\supportsoft
2009-03-25 12:02 3,833,856 a------- c:\windows\system32\cdintf300.dll
2009-03-25 11:48 95 a------- c:\windows\QBChanUtil_Trigger.ini
2009-03-25 11:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SQL Anywhere 10
2009-03-25 11:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\COMMON FILES
2009-03-25 10:51 <DIR> --d----- c:\program files\Akamai
2009-03-24 15:06 36,088 a------- C:\n519916722_2087089_855339.jpg

==================== Find3M ====================

2009-02-19 14:03 579,464 a------- c:\windows\system32\SymNeti.dll
2009-02-19 14:03 207,240 a------- c:\windows\system32\SymRedir.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-03-24 10:50 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2008-06-30 16:17 80 ---shr-- c:\windows\system32\E8CA9F3B64.dll
2008-05-08 17:03 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008050820080509\index.dat

============= FINISH: 10:49:12.18 ===============

Attached Files



#4 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:47 AM

Posted 22 April 2009 - 07:15 PM

Hello.

Let's see what we can do.

Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Download and Run SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • A blank Windows shall open with the title "SystemLook v1.0-by Jpshortstuff".
  • Copy and Paste the content of the following codebox into the main textfield under "File":
    :dir
    %appdata%
    :reg
    HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\drivers32
  • Please Confirm everything is copied and Pasted as I have provided above
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan.
  • Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
2nd Note: The scan may take a while from several seconds to a minute or more depending on the number of files you have and how fast your computer can perform the task


Post back with:
-MBAM log
-SystemLook log
-New DDS logs

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 dinamika

dinamika
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  • Members
  • 4 posts
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  • Local time:03:47 AM

Posted 24 April 2009 - 10:59 AM

Malwarebytes found and "removed" the Trojan but the browser redirect behavior is still occurring. Thanks again for your help!
-----

Database version: 1945
Windows 5.1.2600 Service Pack 3

4/24/2009 11:35:10 AM
mbam-log-2009-04-24 (11-35-10).txt

Scan type: Quick Scan
Objects scanned: 146097
Time elapsed: 35 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0504d7f3-0df6-4c35-8f5c-380a4ffd2ecf}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{c278c7ea-6b74-4346-b4a6-c12001c5cb51}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{0504d7f3-0df6-4c35-8f5c-380a4ffd2ecf}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{c278c7ea-6b74-4346-b4a6-c12001c5cb51}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.156,85.255.112.129 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.









SystemLook v1.0 by jpshortstuff (24.04.09)
Log created at 11:50 on 24/04/2009 by Law (Administrator - Elevation successful)

========== dir ==========

C:\Documents and Settings\Law.INDIANA\Application Data - Parameters: "(none)"

---Files---
desktop.ini --ahs- 62 bytes [15:43 02/04/2009] [19:35 24/05/2006]

---Folders---
.purple d----- [17:43 02/04/2009]
Adobe d----- [15:44 02/04/2009]
Apple Computer d----- [19:30 06/04/2009]
FileZilla d----- [18:10 16/04/2009]
Help d----- [20:50 08/04/2009]
Identities d----- [15:43 02/04/2009]
ImgBurn d----- [16:05 15/04/2009]
Macromedia d----- [16:17 02/04/2009]
Malwarebytes d----- [14:57 24/04/2009]
Microsoft d---s- [15:43 02/04/2009]
Mozilla d----- [15:57 02/04/2009]
Real d----- [15:43 02/04/2009]
Sun d----- [17:51 07/04/2009]
Symantec d----- [15:53 02/04/2009]
Winamp d----- [21:31 02/04/2009]
Windows Desktop Search d----- [15:43 02/04/2009]

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\"


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\drivers32]
"midi"="wdmaud.drv"
"midimapper"="midimap.dll"
"mixer"="wdmaud.drv"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.l3acm"="C:\WINDOWS\System32\l3codeca.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msaudio1"="msaud32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msg723"="msg723.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.trspch"="tssoft32.acm"
"MSVideo8"="VfWWDM32.dll"
"vidc.cvid"="iccvid.dll"
"VIDC.I420"="msh263.drv"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"VIDC.IYUV"="iyuv_32.dll"
"vidc.M261"="msh261.drv"
"vidc.M263"="msh263.drv"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"VIDC.UYVY"="msyuv.dll"
"VIDC.YUY2"="msyuv.dll"
"VIDC.YVU9"="tsbyuv.dll"
"VIDC.YVYU"="msyuv.dll"
"wave"="wdmaud.drv"
"wavemapper"="msacm32.drv"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\drivers32\Terminal Server]


-=End Of File=-




DDS (Ver_09-03-16.01) - NTFSx86
Run by Law at 11:54:22.04 on Fri 04/24/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1247 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Simplify Media\SimplifyMedia.exe
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Outlook\Office12\OUTLOOK.EXE
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Microsoft Outlook\Office12\EXCEL.EXE
C:\Program Files\SMTP Server Pro\SMTPListener.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Malwarebytes' Anti-Malware\mxxx.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Law.INDIANA\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Law.INDIANA\Desktop\SystemLook.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Law.INDIANA\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearchAssistant =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.8.0\ViewBarBHO.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
BHO: CutePDF Form Filler Helper: {d41289f2-69c6-417b-897e-c653d677cbaf} - c:\program files\acro software\cutepdf filler evaluation\CPFillerCoE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.8.0\IEViewBar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Simplify Media] "c:\program files\simplify media\SimplifyMedia.exe"
uRun: [Google Update] "c:\documents and settings\law.indiana\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\airmou~1.lnk - c:\program files\air mouse\air mouse\Air Mouse.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://pecserver/connectcomputer/nshelp.dll
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://dc.publicedcenter.org/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\law~1.ind\applic~1\mozilla\firefox\profiles\2mjqztfk.default\
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - plugin: c:\documents and settings\law.indiana\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npJoostPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 SMTPMainService;SMTP Server Service;c:\program files\smtp server pro\SMTPListener.exe [2009-4-16 811008]
R2 SVKP;SVKP;c:\windows\system32\SVKP.sys [2006-9-2 2368]
R3 BENDER;Pinnacle DV/AV Capture;c:\windows\system32\drivers\bender.sys [2003-7-9 180480]
R3 BLKWGD;Belkin Wireless G Desktop Card Service;c:\windows\system32\drivers\BLKWGD.sys [2009-3-5 463872]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-2 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090423.049\NAVENG.SYS [2009-4-24 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090423.049\NAVEX15.SYS [2009-4-24 876144]
S2 gupdate1c98624ef20f5c9;Google Update Service (gupdate1c98624ef20f5c9);c:\program files\google\update\GoogleUpdate.exe [2009-2-3 133104]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2009-4-2 1245064]
S4 NAVAP;NAVAP;\??\c:\progra~1\symant~1\symant~1\navap.sys --> c:\progra~1\symant~1\symant~1\NAVAP.sys [?]
S4 NAVAPEL;NAVAPEL;\??\c:\program files\symantec_client_security\symantec antivirus\navapel.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAPEL.SYS [?]

=============== Created Last 30 ================

2009-04-24 10:57 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Malwarebytes
2009-04-23 16:41 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-23 16:41 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-23 16:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-23 16:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-16 11:45 <DIR> --d----- c:\program files\SMTP Server Pro
2009-04-08 14:14 <DIR> --d----- c:\program files\TVAnts
2009-04-08 12:03 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-08 12:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-06 15:24 <DIR> --d----- c:\program files\Air Mouse
2009-04-03 09:50 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-04-02 14:48 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-02 14:34 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-02 14:34 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-02 14:34 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-02 14:34 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-04-02 14:34 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-02 14:34 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-02 14:34 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-02 13:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\.purple
2009-04-02 12:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-04-02 12:16 <DIR> --d----- c:\program files\Norton 360
2009-04-02 12:12 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-02 12:12 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-02 12:12 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-02 12:12 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-02 11:53 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Symantec
2009-04-02 11:43 <DIR> --d----- c:\docume~1\law~1.ind\applic~1\Windows Desktop Search
2009-04-02 11:43 <DIR> --d----- c:\documents and settings\Law.INDIANA
2009-03-25 16:47 333 a------- C:\Public Education Center.QBW.ND
2009-03-25 16:44 589,824 a----r-- C:\Public Education Center.QBW.TLG
2009-03-25 16:44 55,095,296 a----r-- C:\Public Education Center.QBW
2009-03-25 12:04 <DIR> --d----- c:\program files\common files\supportsoft
2009-03-25 12:02 3,833,856 a------- c:\windows\system32\cdintf300.dll

==================== Find3M ====================

2009-02-19 14:03 579,464 a------- c:\windows\system32\SymNeti.dll
2009-02-19 14:03 207,240 a------- c:\windows\system32\SymRedir.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-03-24 10:50 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2008-06-30 16:17 80 ---shr-- c:\windows\system32\E8CA9F3B64.dll
2008-05-08 17:03 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008050820080509\index.dat

============= FINISH: 11:56:53.59 ===============

Attached Files



#6 extremeboy

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Posted 24 April 2009 - 02:48 PM

Hello.

There was a rootkit infection. Appears to be removed, but your computer may have been compromised already. Please read below.

Posted ImageRootkit Threat

Unfortunatly One or more of the identified infections is a Rootkit/backdoor trojan.

IMPORTANT NOTE: Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Tell me what you want to do.

With Regards,
Extremeboy
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#7 dinamika

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Posted 24 April 2009 - 03:03 PM

OK. I will reformat. Thanks for your help. - Chris

#8 extremeboy

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Posted 24 April 2009 - 03:26 PM

No Problem.

Good decision. I would of done the same. Below are some prevention tips and I will then close this topic off shortly.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


With Regards,
Extremeboy

Edited by extremeboy, 24 April 2009 - 03:26 PM.
Double Post...

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#9 extremeboy

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Posted 26 April 2009 - 12:06 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad I could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy
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