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Unknown Malware - Redirecting web links, can't run spybot

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3 replies to this topic

#1 Wondamike7


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Posted 08 April 2009 - 06:48 AM

I only noticed this problem yesterday when all google search links started leading to random advertising/adware sites. I tried to run SpyBot but it wouldn't open. I opened my F-Prot AV program and it wouldn't update. I've followed instructions on a few different forum sites for downloading and running anti-malware software, but most of the programs won't install or, once installed, won't run.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Home at 7:43:06.84 on Wed 04/08/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.512 [GMT -4:00]

AV: F-PROT Antivirus for Windows *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Home\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [AdobeBridge]
mRun: [AdaptecDirectCD] c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe
mRun: [F-PROT Antivirus Tray application] c:\program files\frisk software\f-prot antivirus for windows\FProtTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169077447250
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209421641203
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} - hxxp://zone.msn.com/bingame/zpagames/zpa_txhe.cab75406.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
TCP: NameServer =,
TCP: {FF67A87B-3E11-422B-AF24-EDE1C2E4FC1D} =,
AppInit_DLLs: acaptuser32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\home\applic~1\mozilla\firefox\profiles\hmppqini.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

============= SERVICES / DRIVERS ===============

R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [2008-4-28 592224]
R0 SI3112r;Silicon Image SiI 3512 SATARaid Controller;c:\windows\system32\drivers\SI3112r.sys [2004-5-12 116264]
R0 SI3124;SiI-3124 SATALink Controller;c:\windows\system32\drivers\SI3124.sys [2008-7-30 76208]
R0 Si3124r5;SiI-3124 SoftRaid 5 Controller;c:\windows\system32\drivers\Si3124r5.sys [2008-7-30 207152]
R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\frisk software\f-prot antivirus for windows\FPAVServer.exe [2008-4-21 45960]

=============== Created Last 30 ================

2009-04-08 07:34 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-08 07:34 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-08 07:34 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-08 07:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-08 07:32 1,340,961 a------- C:\MGtools.exe
2009-04-08 07:29 <DIR> --d----- C:\Malware Removal
2009-04-08 07:24 <DIR> --d----- c:\program files\CCleaner
2009-04-08 07:16 <DIR> --d----- c:\windows\pss
2009-04-08 07:15 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-07 22:04 <DIR> --d----- C:\Rooter$
2009-04-07 21:41 <DIR> --d----- c:\program files\Trend Micro
2009-04-03 23:28 <DIR> --d----- c:\program files\Learn to Play Bridge 2
2009-04-03 23:28 286,720 a------- c:\windows\iun506.exe
2009-04-03 23:28 <DIR> --d----- c:\program files\Learn to Play Bridge
2009-04-01 16:41 <DIR> --d----- c:\program files\iPod
2009-04-01 16:41 <DIR> --d----- c:\program files\iTunes
2009-04-01 16:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-04-01 16:32 <DIR> --d----- c:\program files\Bonjour
2009-03-20 17:26 <DIR> --d----- c:\docume~1\home\applic~1\TaxCut
2009-03-20 17:25 <DIR> --d----- c:\program files\TaxCut08
2009-03-20 17:25 <DIR> --d----- c:\program files\PDF995
2009-03-20 17:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TaxCut
2009-03-20 17:23 <DIR> --dsh--- c:\windows\ftpcache
2009-03-17 17:34 <DIR> --d----- C:\Netgear
2009-03-14 14:52 111,992 a------- c:\windows\system32\acaptuser32.dll

==================== Find3M ====================

2009-04-08 07:15 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-07-27 21:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072720080728\index.dat

============= FINISH: 7:43:24.14 ===============

Attached Files

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#2 shelf life

shelf life

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Posted 19 April 2009 - 10:45 AM


Sorry for delay, no shortage of posters. If you are still having re-directs post back and we will get a download to use.

How Can I Reduce My Risk to Malware?

#3 Wondamike7

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Posted 20 April 2009 - 06:19 AM

Shelf Life,

I was able to get help and get my computer running again. Thanks for the offer to help.


#4 shelf life

shelf life

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Posted 20 April 2009 - 04:27 PM


ok thanks for letting me know. Here are some tips for reducing your risk:

Reducing Your Risk To Malware:
The Short Version:

1) It is essential to Keep your OS,(Windows) browser (IE, FireFox) and other software up to date to "patch" vulnerabilities that could be exploited. This is now also true for web based application like Java, Adobe Flash/Reader, QuickTime etc. Check there version status here.

2) Know what you are installing to your computer. Alot of software can come bundled with unwanted add-ons, like adware, toolbars and malware. Do not install any files from ads, popups or random links.

3) Install and keep updated: one antivirus and two or three anti-malware applications. If not updated they will soon be worthless. Scanning frequency is a function of your computer habits.

4) Refrain from clicking on links or attachments you receive via E-Mail, IM, Chat Rooms or Social Sites, no matter how tempting or legitimate the message.

5) Don't click on ads/pop ups or offers from websites requesting that you need to install software to your computer.

6) Don't click on offers to "scan" your computer. Install ActiveX Objects with care. Do you trust the website?

7) Set up and use limited accounts for everyday use, rather than administrator accounts. Limited accounts can help prevent *malware from installing.*

8) Install and understand the limitations of a software firewall.

9) Consider using an alternate browser and E-mail client. Internet Explorer and OutLook Express are popular targets for malicious code because they are widely used. See also: Hardening or Securing Internet Explorer.

10) If your habits include: warez, cracks etc or you install files via p2p networks then you are much more likely to encounter malicious code. Do you trust the source? Do you really need another malware source?

A longer version in link below.

Happy Safe Surfing.

How Can I Reduce My Risk to Malware?

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