Multiple spyware and comp is ultra slow

EDIT I HAVE DONE THE DSS ITS IN THE POST AFTER THIS

I have followed the guide to the letter and i cannot get the dss to give me the scan results....when i run the scan my cpu starts running at 100%.

This isnt my pc im trying to sort out for my friend.

I know he has had issue's with a program called desktop smiley but i think i have sorted that issue but im sure there are still things going on.

I have done a hijackthis scan as i cannot provide a dss scan file.

Here it is...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:45:37, on 08/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\ATK Hotkey\HControlUser.exe
C:\Program Files\ATKOSD2\ATKOSD2.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Windows Live\Family Safety\fsui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com/?searchonly=true
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthe0.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NP Helper Class - {35B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Internet Saving Optimizer\2.1.0.2660\NPIEAddOn.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: the chatterbox.cc Toolbar - {5ea41346-54a3-4714-a938-eb624ec16d57} - C:\Program Files\the_chatterbox.cc\tbthe_.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: System Search Dispatcher - {CDBFB47B-58A8-4111-BF95-06178DCE326D} - C:\Program Files\System Search Dispatcher\1.2.0.750\ssd.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: the chatterbox.cc Toolbar - {5ea41346-54a3-4714-a938-eb624ec16d57} - C:\Program Files\the_chatterbox.cc\tbthe_.dll
O3 - Toolbar: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthe0.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [HControlUser] "C:\Program Files\ATK Hotkey\HcontrolUser.exe"
O4 - HKLM\..\Run: [ATKOSD2] "C:\Program Files\ATKOSD2\ATKOSD2.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\Windows\AsScrProlog.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [Wireless Manager] "C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe" startup
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fsui.exe" -autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Default user')
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/dow...llerControl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre...ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: ADSM Service (ADSMService) - Unknown owner - C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9947bcec5e0c5) (gupdate1c9947bcec5e0c5) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
O23 - Service: Wyyo Service - Unknown owner - C:\ProgramData\Wyyo\wyyo129.exe

--
End of file - 10536 bytes


I hope you can help with this issue as im at my wits end

Thanks in advance

Andy

Edited by andyMO, 08 April 2009 - 01:11 PM.

I have managed to do the DSS scan and here are the results...



DDS (Ver_09-03-16.01) - NTFSx86
Run by donna at 10:11:58.41 on 08/04/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.895.191 [GMT 1:00]

AV: Kaspersky Internet Security *On-access scanning enabled* (Updated)
FW: Kaspersky Internet Security *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ATK Hotkey\Hcontrol.exe
C:\Program Files\ATK Hotkey\MsgTranAgt.exe
C:\Program Files\ASUS\ASUS CopyProtect\aspg.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\ACEngSvr.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Program Files\ATK Hotkey\KBFiltr.exe
C:\Program Files\ATK Hotkey\WDC.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Windows\system32\agrsmsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\ProgramData\Wyyo\wyyo129.exe
C:\Program Files\Wyyo\wyyo.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\ATK Hotkey\HControlUser.exe
C:\Program Files\ATKOSD2\ATKOSD2.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Windows Live\Family Safety\fsui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\msiexec.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Users\donna\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.live.com/?searchonly=true
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mURLSearchHooks: the chatterbox.cc Toolbar: {5ea41346-54a3-4714-a938-eb624ec16d57} - c:\program files\the_chatterbox.cc\tbthe_.dll
mURLSearchHooks: thechatterbox.cc Toolbar: {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - c:\program files\thechatterbox.cc\tbthe0.dll
BHO: thechatterbox.cc Toolbar: {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - c:\program files\thechatterbox.cc\tbthe0.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NP Helper Class: {35b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\internet saving optimizer\2.1.0.2660\NPIEAddOn.dll
BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - c:\program files\windows live\family safety\fssbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: the chatterbox.cc Toolbar: {5ea41346-54a3-4714-a938-eb624ec16d57} - c:\program files\the_chatterbox.cc\tbthe_.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: System Search Dispatcher: {cdbfb47b-58a8-4111-bf95-06178dce326d} - c:\program files\system search dispatcher\1.2.0.750\ssd.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: the chatterbox.cc Toolbar: {5ea41346-54a3-4714-a938-eb624ec16d57} - c:\program files\the_chatterbox.cc\tbthe_.dll
TB: thechatterbox.cc Toolbar: {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - c:\program files\thechatterbox.cc\tbthe0.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {5617ECA9-488D-4BA2-8562-9710B9AB78D2} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [HControlUser] "c:\program files\atk hotkey\HcontrolUser.exe"
mRun: [ATKOSD2] "c:\program files\atkosd2\ATKOSD2.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATKMEDIA] c:\program files\asus\atk media\DMEDIA.EXE
mRun: [ASUS Camera ScreenSaver] c:\windows\AsScrProlog.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
mRun: [Wireless Manager] "c:\program files\virgin broadband wireless\Wireless Manager.exe" startup
mRun: [fssui] "c:\program files\windows live\family safety\fsui.exe" -autorun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB}
IE: {925DAB62-F9AC-4221-806A-057BFB1014AA}
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\adialhk.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\donna\appdata\roaming\mozilla\firefox\profiles\226uvcmp.default\
FF - component: c:\program files\internet saving optimizer\2.1.0.2660\ff\components\NPFFAddOn.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R0 lullaby;lullaby;c:\windows\system32\drivers\lullaby.sys [2008-11-1 15416]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-8 130424]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2008-7-9 20496]
R1 StarPortLite;StarPort Storage Controller (Lite);c:\windows\system32\drivers\StarPortLite.sys [2009-2-8 93544]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-3-14 55280]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 SiS6350;SiS6350;c:\windows\system32\drivers\SISGRKMD.sys [2008-5-23 458752]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\drivers\SiSGB6.sys [2008-5-2 48128]

=============== Created Last 30 ================

2009-04-08 09:44 <DIR> --d----- c:\program files\Trend Micro
2009-04-08 08:08 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-04-08 08:07 130,424 a------- c:\windows\system32\drivers\PCTCore.sys
2009-04-08 08:07 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-04-08 08:06 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-04-08 08:06 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-08 08:06 <DIR> --d----- c:\programdata\PC Tools
2009-04-08 08:06 <DIR> --d----- c:\progra~2\PC Tools
2009-04-08 08:06 <DIR> --d----- c:\users\donna\appdata\roaming\PC Tools
2009-04-08 08:06 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-08 05:36 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-04-08 05:36 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-08 05:36 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-04-07 19:41 <DIR> --d----- c:\program files\VideoLAN
2009-04-03 17:10 <DIR> --d----- C:\divx
2009-03-30 17:49 <DIR> --d----- c:\program files\uTorrent
2009-03-30 17:48 <DIR> --d----- c:\users\donna\appdata\roaming\uTorrent
2009-03-30 09:32 <DIR> --d----- c:\program files\CCleaner
2009-03-28 15:35 <DIR> --d----- c:\windows\pss
2009-03-28 14:21 <DIR> --d----- c:\users\donna\appdata\roaming\Malwarebytes
2009-03-28 14:20 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-28 14:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-28 14:19 <DIR> --d----- c:\programdata\Malwarebytes
2009-03-28 14:19 <DIR> --d----- c:\progra~2\Malwarebytes
2009-03-28 14:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-26 12:34 <DIR> --d----- c:\program files\common files\PX Storage Engine
2009-03-26 12:33 <DIR> --d----- c:\program files\DivX
2009-03-24 21:04 <DIR> --d----- c:\program files\UnRar for Windows
2009-03-24 19:08 <DIR> --d----- c:\program files\Unrar
2009-03-14 23:25 <DIR> --d----- c:\users\donna\appdata\roaming\Windows Live Writer
2009-03-14 22:38 <DIR> --d----- c:\users\donna\Tracing
2009-03-14 21:29 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-03-14 21:27 55,280 a------- c:\windows\system32\drivers\fssfltr.sys
2009-03-14 21:16 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-03-14 20:27 <DIR> --d----- c:\program files\common files\Windows Live
2009-03-11 09:22 7,680 a------- c:\windows\system32\spwmp.dll
2009-03-11 09:22 4,096 a------- c:\windows\system32\msdxm.ocx
2009-03-11 09:22 4,096 a------- c:\windows\system32\dxmasf.dll
2009-03-11 09:22 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-03-11 09:22 268,288 a------- c:\windows\system32\schannel.dll
2009-03-11 09:22 2,033,152 a------- c:\windows\system32\win32k.sys

==================== Find3M ====================

2009-04-08 09:25 45,056 a------- c:\windows\system32\acovcnt.exe
2009-04-08 09:23 3,225,632 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-04-08 09:23 720,928 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-04-08 09:23 27,328 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-04-08 09:23 4,592 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-10 21:42 33,808 a------- c:\windows\system32\drivers\klbg.sys
2009-02-08 16:55 86,016 a------- c:\windows\inf\infstrng.dat
2009-02-08 16:55 51,200 a------- c:\windows\inf\infpub.dat
2009-02-08 16:55 86,016 a------- c:\windows\inf\infstor.dat
2009-02-06 20:03 307,576 a------- c:\windows\WLXPGSS.SCR
2009-02-06 19:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-01-17 22:32 2,117,632 a------- c:\windows\system32\python25.dll
2009-01-17 22:32 348,160 a------- c:\windows\system32\msvcr71.dll
2009-01-17 22:32 339,968 a------- c:\windows\system32\pythoncom25.dll
2009-01-17 22:32 114,688 a------- c:\windows\system32\pywintypes25.dll
2009-01-15 07:11 827,392 a------- c:\windows\system32\wininet.dll
2008-11-01 07:22 665,600 a------- c:\windows\inf\drvindex.dat
2008-07-02 03:28 61,440 a------- c:\program files\common files\CPInstallAction.dll
2008-05-22 17:35 51,962 a------- c:\program files\common files\banner.jpg
2008-01-21 03:57 174 a--sh--- c:\program files\desktop.ini
2007-06-12 18:34 35,822 a------- c:\program files\common files\ASPG_icon.ico
2006-11-02 13:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 10:22:09.20 ===============


Thanks in advance

Andy

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K