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Infected with spyware-protector 2009


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2 replies to this topic

#1 gbvrallyci

gbvrallyci

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Posted 07 April 2009 - 06:23 PM

Hi, thanks for taking the time to help.

My computer has recently been infected with a fake spyware program called system spyware-protector 2009. The result has been a constant pop-up fake virus scan program. The worst result however has been complete denial of access to my emails or any other website using IE. It gives a fake security warning and I can't access anything else.

Here is my HJT report. I hope someone can help me out with this. Thanks.

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\AOL\1149787840\ee\AOLSoftware.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\svcho.exe
C:\Program Files\Plaxo\3.19.0.16\PlaxoHelper_en.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\The Bower Family\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netservices.verizon.net/portal/link/main/vzcentral
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.attwireless.att.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.65.122 www.spyware-protector-2009.com
O1 - Hosts: 91.212.65.122 secure.spyware-protector-2009.com
O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
O1 - Hosts: 91.212.65.122 spyware-protector-2009.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: BHO - {ABD42510-9B22-41cd-9DCD-8182A2D07C63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\PROGRA~1\EPSON\INKMON~1\InkMonitor.exe
O4 - HKLM\..\Run: [EPSON Stylus C86 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P23 "EPSON Stylus C86 Series" /O6 "USB001" /M "Stylus C86"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149787840\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE /FU "C:\WINDOWS\TEMP\E_S99.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.19.0.16\PlaxoHelper_en.exe -a
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.19.0.16\PlaxoSysTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\The Bower Family\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Policies\Explorer\Run: [svcho] C:\WINDOWS\svcho.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O20 - Winlogon Notify: ddabb - C:\WINDOWS\system32\ddabb.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Ipswitch WS_FTP Queue (ftpqueue) - Ipswitch, Inc., 81 Hartwell Ave, Lexington MA 02421 - C:\Program Files\WS_FTP Pro\ftpsched.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Assoiates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

--
End of file - 11707 bytes

---------
After this my computer just detected the following: _CACHE_002.vir and ooamjvcx.exe. It succeeded in deleting the second one but not the first.

Thank you.

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#2 fenzodahl512

fenzodahl512

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Posted 17 April 2009 - 07:21 AM

Please download The Comedian.exe to your desktop
  • Double click the program to run it. It will only take around several minutes to run.
  • It will do a series of tasks and tell you when each one is finished.
  • You will be prompted to press any key after each step
  • When it is done it will close and exit itself automatically.
  • You can delete The_Comedian.exe once it is finished



NEXT


Please download Malwarebytes' Anti-Malware from HERE or HERE

Note: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.




NEXT


Please download RSIT by random/random and save it to your Desktop.
  • Double click on RSIT.exe to run RSIT
  • Before you click "Continue", make sure you change the List files/folders created or modified in the last 3 months
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt and info.txt in your next reply.



NEXT


Please download GMER and unzip it to your Desktop. <<mirror>>
  • Open the program and click on the Rootkit tab.
  • Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.
  • Click on Scan.
  • When the scan has run click Copy and paste the results into a Notepad >> save it and attach in this thread.
IMPORTANT: Do NOT run any program while you are doing these scans as it may interfere with the output results



Post me these logs in your next reply.. Post each log in separate post..

1. Malwarebytes'
2. RSIT log.txt
3. RSIT info.txt
4. Attach GMER result..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#3 fenzodahl512

fenzodahl512

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Posted 22 April 2009 - 11:49 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive





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