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How to roll back an update?


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#1 ItsTrue ItsTrue

ItsTrue ItsTrue

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Posted 07 April 2009 - 05:35 PM

Hello, I am new to this forum and was hoping someone could help me with a computer problem I'm having. My computer's bluetooth wasn't working so I tried to troubleshoot it myself. Long story short I ended up turning on automatic windows update and ran the updates. When my computer restarted not only did the bluetooth still not work, my anti-virus (Trend Micro) also was not allowed to operate, and I was unable to connect to the internet. I tried plugging my computer directly into the modem but apparently my wireless card and such have become turned off. I tried system restore but that isn't working now either (I've used it before so it has been on). I went into the control panel and removed the updates but that had no effect either. I was told a rollback my help but don't know how to do that. Help please! or if you have any other suggestions on what to do, I'm open to that as well. Thanks!

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#2 Guest_Jay-P VIP_*

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Posted 07 April 2009 - 09:42 PM

Hello! And :thumbsup: to Bleeping Computer!

I would recommend to Reinstall the program. Rolling back is usually not possible.

Edited by Jay-P VIP, 07 April 2009 - 09:43 PM.


#3 Smithsam

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Posted 08 April 2009 - 02:55 AM

get help with this link
http://lifehacker.com/software/windows/gee...tore-193546.php

or try to uninstall all the updates from add and remove programs in safe mode.
try to roll back the blue tooth driver also

#4 ItsTrue ItsTrue

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Posted 08 April 2009 - 01:38 PM

I did remove the update in safe mode but that hasn't done anything. I've also tried to do a system restore multiple times, but every time the computer restarts it says the restore was incomplete.




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