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#1 DTM

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Posted 07 April 2009 - 04:01 PM

I posted an IE7 " redirecting/jumping" issue under forum ; HijackThis Logs and Virus/Trojan/Spyware/Malware Removal

Can anyone tell me if this is the correct place ?


Thank you.


DTM

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#2 boopme

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Posted 07 April 2009 - 04:06 PM

Hello and welcome .. The correct place will be the AM I Infected forum.. I will move this there for you and delete the ost in HJT>
Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 DTM

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Posted 07 April 2009 - 05:02 PM

Boopme I just wanted to thank you. I did have some virus malware issues back oh about 6 months ago.
Had vitumondo, fake.alert, 2009 antivirus and some more crap. Malwarebytes seems to have cleaned up
my internet issue.

I thought PC Tool's SpywareDoctor (with virus protection) had removed everything but it obviously did
not. I ran other spyware programs as well, adaware for example I even got Norton Antivirus 2009 and
it didn't seem to find what Malwarebytes found. so I'll be addeing this program to my battles against spyware.
Let me know if you have any opinion on Norton anti-virus.

Thanks again !

DTM

#4 boopme

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Posted 07 April 2009 - 06:49 PM

Hi, have the MBam scans all come back clean? Were there any rootkits? I have never used Norton's. I would think they have a good product tho many here say that it is somewhat resource heavy.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 DTM

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Posted 07 April 2009 - 07:03 PM

I don't believe there were any rootkits but here's the log. After the scan I scanned again and nothing was found.

Let me know what you think.

Thanks

DTM


Malwarebytes' Anti-Malware 1.36
Database version: 1949
Windows 5.1.2600 Service Pack 3

4/7/2009 5:26:33 PM
mbam-log-2009-04-07 (17-26-33).txt

Scan type: Quick Scan
Objects scanned: 109413
Time elapsed: 5 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 26
Registry Values Infected: 5
Registry Data Items Infected: 3
Folders Infected: 16
Files Infected: 39

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{52A2E5F7-3394-8FFF-5528-05A5C254255A} (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3ba4271e-5c1e-48e2-b432-d8bf420dd31d} (Rogue.DeusCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a84e835e-1b9c-4fc0-980f-4b2da3c6a2a7} (Adware.Comet) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c24d7016-d00f-41ef-9781-984b6b5ff38f} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ec88fcd0-2ed5-4d65-9b4c-71d146b43a2e} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e532cfb1-5edd-4663-8c22-bcd67b5e5bd4} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\wkey (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\appshinfo (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\ShellBrowser\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{0656a137-b161-cadd-9777-e37a75727e78} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\ConTest.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.

Folders Infected:
C:\WINDOWS\mslagent (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\v9 (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\gadcom (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Whatisthis_rhcn7nj0e16p (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\DVV.HAL2002\Application Data\rhcn7nj0e16p\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\gwsboge\AppShInfo.dll (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS\system32\ConTest.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp\msrc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Whatisthis_rhcn7nj0e16p\MFC71.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\Whatisthis_rhcn7nj0e16p\MFC71ENU.DLL (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\Whatisthis_rhcn7nj0e16p\msvcp71.dll (Rogue.Multiple) -> Quarantined and deleted successfully.

#6 boopme

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Posted 08 April 2009 - 11:56 AM

After the required reboot to normal mode did a follow up scan come back all 0's?

Since that is a lot of files to scan I'd suggest another
Rerun MBAM like this

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 DTM

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Posted 08 April 2009 - 01:21 PM

I thought about that last night and had MBAM run a FULL scan.

It did find a few things that I assume from some old system restores. When I became infected
(all of this happend in a matter of 5 minutes btw.. wrong site at the wrong time and clicked something while
I wasn't paying attention)...
I immediatley disconnceted from the internet and turned off system restore. Ran anti-viruses, adware
etc and i got the system stable in about 2 hours.
----------

Here's the log from last night's fullscan. The 3 items refering to the fact I have windows security center notifications
disabled I ignore because I disabled them myself (don't need to be notified..)


Malwarebytes' Anti-Malware 1.36
Database version: 1949
Windows 5.1.2600 Service Pack 3

4/8/2009 12:34:28 AM
mbam-log-2009-04-08 (00-34-27).txt

Scan type: Full Scan (C:\|X:\|)
Objects scanned: 240651
Time elapsed: 1 hour(s), 31 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Not selected for removal.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{44479DA9-D788-4A1C-B2F5-64F4DE5BED13}\RP62\A0006362.dll (Rogue.SpywareStop) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44479DA9-D788-4A1C-B2F5-64F4DE5BED13}\RP62\A0006364.exe (Rogue.PCSpeedScan) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44479DA9-D788-4A1C-B2F5-64F4DE5BED13}\RP62\A0006373.exe (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44479DA9-D788-4A1C-B2F5-64F4DE5BED13}\RP62\A0006374.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44479DA9-D788-4A1C-B2F5-64F4DE5BED13}\RP91\A0027489.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

------------
I also ran a quick scan this am and all it shows are the 3 security center items. Do you think I'm ok ? Let me know how confident you feel
about mbam not finding anything left. Else I'll consider to just flatten the system and start from scratch.. but I really don't want to. : (

Thanks

DTM

Edited by DTM, 08 April 2009 - 03:03 PM.


#8 boopme

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Posted 09 April 2009 - 06:18 PM

Hi sorry you got lost,thanks for contacting me.
These security center items are just MBam doing it's job.

You can simply hit ignore and the warning will go away, if you have allowed MBAM to repair then you can just go back and disable the notifications again.
Some firewalls and antivirus programs disable security center and use their own.
Malware often makes this change so MBAM is trying to protect you.


There is no way to tell how something got disabled , only that it is . The vast majority of people never go beyond the antivirus software preinstalled on their system and the occasional free scanner so these detections (for the vast majority of people) will only show up if malware has disabled them .

Does all seem good now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 DTM

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Posted 09 April 2009 - 08:17 PM

Hi Boop.. I disabled them myself.. I do my on ms updates and im behind a firewall router so I dont need ms security to tell
me something isn't enabled.

And yes i think the systems fine and Mbam full scan the next night found nothing (0 items found). the first scan alone took care of ie gettngre-directed.
My only (last) question to you was do you feel confident with mbam saying nothings left... that I have no
rootkits ? Just tell me your opinion. Thanks again for all your help. you're the man!

DTM

#10 boopme

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Posted 09 April 2009 - 08:25 PM

Hey DTM, I think you're good but hey your here and we can double check.

Rootkit scanning

Before performing a Anti rootkit scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.

Disconnect from the Internet or physically unplug you Internet cable connection.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

Please navigate to the download page of Avira AntiRootkit and click on Download to save it to your Destop.
  • You should now find a file called: antivir_rootkit.zip on your Desktop.
  • Extract the file to your Desktop (you may then delete the zip file).
  • You should now have a folder with Setup.exe and some other files within it on your Desktop.
  • Double-click Setup.exe.
  • Click Next.
  • Highlight the radio button to acceppt the license agreement and then click Next.
  • Then click Next and Install to finalise the installation process.
  • Click Finish (you may now also delete the folder with the extracted files from the zip archive)
You successfully installed Avira AntiRootkit!
  • Please now navigate to Start > All Programs > Avira RootKit Detection. Then select: Avira RootKit Detection
  • Click OK when a message window pops up
  • Click Start scan and let it run
  • Click View report and copy the entire contents into your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 DTM

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Posted 09 April 2009 - 09:19 PM

I ran it. (Man you know about a lot of software tools !)

It only came up with one from Deterministic Networks but I used a lot of software from work
not Citrix per say, but could be from anything. Here's the log and if you say we're done here
than Thanks for everything.

Buy yourself a beer down there in NJ.. : )

Peace bro. DTM

Avira log;


Avira AntiRootkit Tool - Beta (1.0.1.17)

========================================================================================================
- Scan started Thursday, April 09, 2009 - 21:56:27 PM
========================================================================================================

--------------------------------------------------------------------------------------------------------
Configuration:
--------------------------------------------------------------------------------------------------------
- [X] Scan files
- [X] Scan registry
- [X] Scan processes
- [ ] Fast scan
- Working disk total size : 74.52 GB
- Working disk free size : 43.60 GB (58 %)
--------------------------------------------------------------------------------------------------------

Results:
Hidden value : HKEY_LOCAL_MACHINE\Software\DeterministicNetworks\DNE\Parameters -> symboliclinkvalue

--------------------------------------------------------------------------------------------------------
Files: 0/103232
Registry items: 1/321088
Processes: 0/19
Scan time: 00:11:59
--------------------------------------------------------------------------------------------------------
Active processes:
- tiayfyle.exe (PID 4868) (Avira AntiRootkit Tool - Beta)
- System (PID 4)
- smss.exe (PID 1068)
- csrss.exe (PID 1228)
- winlogon.exe (PID 1260)
- services.exe (PID 1304)
- lsass.exe (PID 1320)
- svchost.exe (PID 1508)
- svchost.exe (PID 1620)
- svchost.exe (PID 1772)
- svchost.exe (PID 1832)
- explorer.exe (PID 508)
- svchost.exe (PID 852)
- cvpnd.exe (PID 904)
- ccSvcHst.exe (PID 1384)
- svchost.exe (PID 1556)
- ups.exe (PID 1660)
- ccSvcHst.exe (PID 1012)
- avirarkd.exe (PID 4496)
========================================================================================================
- Scan finished Thursday, April 09, 2009 - 22:08:26 PM
========================================================================================================

Edited by DTM, 09 April 2009 - 09:21 PM.


#12 boopme

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Posted 09 April 2009 - 09:37 PM

Ok .we won't run the remover as this is not a rootkit. I can't believe that they haven't cleared this yet. I looked it up and it's been 2 years since found safe.

You're good to go...and thanks!
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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