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Requesting help removing trojan & virtumondo


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14 replies to this topic

#1 geno368

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Posted 07 April 2009 - 03:52 PM

I have a pc running XP pro that has malware( Virtumondo) and trojan viruses. I have run: AVG, Avast, Super antispyware, spybot, advanced system care and it has a resident Panda program. This pc is owned by my brother and I am going to help fix it with your help, please. All of the programs find the files and I move them to chest, but they seem to still be there. The symptoms are slow performance and both IE and Firefox are unresponsive on links on homepage. Please advise course of action. Thank you.

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#2 Jat90

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Posted 07 April 2009 - 04:27 PM

Hello,

Please take a look at the Preparation Guide for a download link to DDS and instructions on how you should ask for help.

Thanks.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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#3 Jat90

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Posted 11 April 2009 - 05:23 AM

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please send me a message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic.
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#4 Jat90

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Posted 12 April 2009 - 08:03 AM

Reopened at user request.
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#5 geno368

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Posted 12 April 2009 - 01:41 PM

thanks for re-opening; I will post the log next few minutes. This is a Dell laptop with trojans and vundo malware, etc

#6 geno368

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Posted 12 April 2009 - 01:47 PM

BTW, I also have a malwarebytes log if you want...let me know:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Laura at 13:43:13.87 on Sun 04/12/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.457 [GMT -5:00]

AV: avast! antivirus 4.8.1335 [VPS 090411-0] *On-access scanning enabled* (Updated)
AV: Trend Micro PC-cillin Internet Security *On-access scanning enabled* (Outdated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\Laura\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.eonline.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [OM_Monitor] c:\program files\olympus\olympus master\Monitor.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [CTSVolFE.exe] "c:\program files\creative\mixer\CTSVolFE.exe" /r
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_10\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [OM_Monitor] c:\program files\olympus\olympus master\FirstStart.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://cvs.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
Filter: text/html - {c6c28d45-6a4c-4efc-a60c-ddaa1bde0f24} -
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-4-11 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-11 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-4-11 138680]
R2 Tmfilter;Tmfilter;c:\windows\system32\drivers\tmxpflt.sys [2005-8-30 205328]
R2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\trendm~1\intern~1\Tmntsrv.exe [2005-8-30 290889]
R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2005-8-30 585792]
R2 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2005-8-30 36368]
R2 tmproxy;Trend Micro Proxy Service;c:\progra~1\trendm~1\intern~1\tmproxy.exe [2005-8-30 262215]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-4-22 24652]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-4-11 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-4-11 352920]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-8-9 29744]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2006-3-13 4736]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2006-3-13 8960]
S3 PortAcc;Spearit Port Access;c:\program files\laplink\pcmover\PortAcc.sys [2006-3-13 10752]

=============== Created Last 30 ================

2009-04-12 12:14 <DIR> --d----- c:\docume~1\laura\applic~1\Malwarebytes
2009-04-12 12:14 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-12 12:14 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-12 12:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-12 12:14 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-12 12:08 <DIR> --d----- c:\windows\pss
2009-04-11 12:13 <DIR> --d----- C:\90a434e793262097b4
2009-03-16 20:34 <DIR> --d----- c:\windows\system32\appmgmt

==================== Find3M ====================

2009-03-16 20:13 3,766 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-02-09 05:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 05:19 1,846,272 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll

============= FINISH: 13:43:39.42 ===============

#7 Jat90

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Posted 13 April 2009 - 04:41 PM

Hello,

Remove one Antivirus

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either avast! or Trend Micro.

ComboFix

Please download ComboFix from one of these locations (If you already have it, delete it and download again):

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Instruction can be found here
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Note** ComboFix was designed only to be used under the supervision of a helper, not for general use.

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#8 geno368

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Posted 13 April 2009 - 08:28 PM

ComboFix 09-04-13.A2 - Laura 2009-04-13 19:56.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.545 [GMT -5:00]
Running from: c:\documents and settings\Laura\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1335 [VPS 090413-0] *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\IE4 Error Log.txt

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_UACD.SYS
-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-03-14 to 2009-04-14 )))))))))))))))))))))))))))))))
.

2009-04-13 16:21 . 2009-04-13 16:21 2 ----a-w c:\windows\msoffice.ini
2009-04-12 17:14 . 2009-04-12 17:14 -------- d-----w c:\documents and settings\Laura\Application Data\Malwarebytes
2009-04-12 17:14 . 2009-04-06 20:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-04-12 17:14 . 2009-04-06 20:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-12 17:14 . 2009-04-12 17:14 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-12 11:21 . 2009-04-12 11:27 -------- d-----w C:\rsit
2009-04-11 17:13 . 2009-04-11 17:13 -------- d-----w C:\90a434e793262097b4
2009-04-11 17:12 . 2009-04-11 17:12 -------- d-----w c:\documents and settings\Friend\Application Data\Yahoo!

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-13 16:36 . 2006-08-22 04:13 792652 ----a-w C:\dlccscan.log
2009-04-13 16:22 . 2006-08-09 08:46 -------- d-----w c:\program files\Common Files\AOL
2009-04-13 16:22 . 2006-08-09 08:46 -------- d-----w c:\documents and settings\All Users\Application Data\AOL
2009-04-12 18:30 . 2009-02-10 03:19 -------- d-----w c:\program files\Common
2009-04-12 17:14 . 2009-04-12 17:14 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-04-12 11:48 . 2007-01-10 18:38 2331 ----a-w C:\dlcc.log
2009-04-11 22:14 . 2009-04-11 22:14 -------- d-----w c:\program files\Alwil Software
2009-04-11 17:11 . 2006-08-19 20:44 -------- d-----w c:\program files\Dl_cats
2009-03-17 01:34 . 2007-02-13 04:10 -------- d-----w c:\program files\MySpace
2009-03-17 01:32 . 2008-02-26 02:17 -------- d-----w c:\program files\Yahoo! Games
2009-03-17 01:21 . 2006-08-09 08:48 -------- d-----w c:\program files\Common Files\Nullsoft
2009-03-17 01:13 . 2006-08-18 04:42 3766 --sha-w c:\windows\system32\KGyGaAvL.sys
2009-03-17 01:13 . 2006-08-18 04:42 3766 --sha-w c:\windows\system32\KGyGaAvL.sys
2009-03-17 01:13 . 2006-08-18 04:42 88 --sh--r c:\windows\system32\39AED2497D.sys
2009-02-24 19:37 . 2007-03-22 00:38 -------- d-----w c:\documents and settings\Laura\Application Data\Move Networks
2009-02-09 10:19 . 2007-03-08 13:47 1846272 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-09 10:19 . 2004-08-11 22:00 1846272 ----a-w c:\windows\system32\win32k.sys
2009-01-17 03:35 . 2006-08-09 08:35 3594752 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-09-09 05:37 . 2006-08-18 01:56 73288 -c--a-w c:\documents and settings\Laura\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-08-18 02:18 . 2006-08-18 01:51 128 ----a-w c:\documents and settings\Laura\Local Settings\Application Data\fusioncache.dat
2006-08-09 09:02 . 2006-08-20 02:08 136 -c--a-w c:\documents and settings\RoccoHome\Local Settings\Application Data\fusioncache.dat
2006-08-09 09:02 . 2006-08-18 05:26 136 -c--a-w c:\documents and settings\Friend\Local Settings\Application Data\fusioncache.dat
2006-08-09 09:02 . 2006-08-09 09:02 136 -c--a-w c:\documents and settings\Administrator\Local Settings\Application Data\fusioncache.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-28 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"OM_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master\Monitor.exe" [2005-11-29 57344]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 602182]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-11 290816]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-04-06 1032192]
"CTSVolFE.exe"="c:\program files\Creative\Mixer\CTSVolFE.exe" [2005-02-23 57344]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-08-26 29744]
"DLCCCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-09-13 73728]
"dlccmon.exe"="c:\program files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-10-20 430080]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-12-31 185896]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 49152]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"OM_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master\FirstStart.exe" [2005-11-29 40960]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-08-09 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-01-02 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.MJPG"= pvmjpg21.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Service Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Service Manager.lnk
backup=c:\windows\pss\Service Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OM_Monitor]
--a------ 2005-11-29 19:19 57344 c:\program files\OLYMPUS\OLYMPUS Master\Monitor.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2008-08-26 29744]
R3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2006-03-13 4736]
R3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\Drivers\usbbc2.sys [2006-03-13 8960]
R3 PortAcc;Spearit Port Access;c:\program files\Laplink\PCmover\PortAcc.sys [2006-03-13 10752]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S1 aswSP;avast! Self Protection; [x]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2009-02-05 20560]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-01-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 19:57]
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-OE_OEM - c:\program files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
MSConfigStartUp-pccguide - c:\program files\Trend Micro\Internet Security 12\pccguide.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.eonline.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-13 20:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCCCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\p*& 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\ą* 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\č* 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\Ų* 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKEEPER.exe
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
c:\program files\Dell\QuickSet\NicConfigSvc.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\igfxsrvc.exe
c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe
c:\windows\system32\dlcccoms.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-04-13 20:20 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-14 01:20

Pre-Run: 43,970,740,224 bytes free
Post-Run: 44,264,427,520 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

193 --- E O F --- 2009-04-12 11:13

#9 Jat90

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Posted 14 April 2009 - 03:18 AM

Hello,

Before we continue you should know the following:

:thumbup2: Backdoor Threat

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#10 geno368

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Posted 14 April 2009 - 07:21 AM

Jat, this laptop is a school computer and does not contain important sensitive info, so let's try to clean it. Thank you.

#11 Jat90

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Posted 14 April 2009 - 08:14 AM

Hello,

How is your pc now? Let's run an online scan:

Kaspersky Online Scan

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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#12 geno368

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Posted 14 April 2009 - 11:13 AM

it found no malware: what about the backdoor trojans?


Tuesday, April 14, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Tuesday, April 14, 2009 15:16:57
Records in database: 2043368


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\

Scan statistics
Files scanned 87820
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 01:45:58

No malware has been detected. The scan area is clean.
The selected area was scanned.

#13 Jat90

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Posted 14 April 2009 - 11:21 AM

Congratulations you are now clean! :thumbup2:

We should tidy up our mess though.

Uninstall ComboFix
  • Go to Start, then click Run
  • In the box, type: Combofix /u
  • Press Enter or click ok, and ComboFix will uninstall. Refer to the picture below if unsure.
Posted Image

Other Deletions

Locate where you saved DDS.exe, right click the file and select Delete.



Take a read of this excellent tutorial:

Simple and easy ways to keep your computer safe and secure on the Internet


Disable and Enable System Restore.

You should disable and re-enable system restore to make sure there are no infected files found in a restore point. You should now create a new restore point, since your system is clean.

You can find instructions on how to disable and re-enable system restore here:

Windows XP System Restore Guide

Visit Microsoft's Windows Update Site Frequently
  • It is important that you visit http://www.windowsupdate.com regularly.
  • This will ensure your computer has always the latest security updates available installed on your computer.
  • If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
System still slow?

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Use a Firewall

Some good free firewalls are:Make sure you only use one firewall though. A tutorial on understanding and using firewalls may be found here.

Next, I would recommend the download and installation of some (I would say two is enough) of the following programs:

Spybot© - Search and Destroy
  • This will provide real-time spyware & hijacker protection on your computer alongside your virus protection.
  • You should also scan your computer with program on a regular basis just as you would an anti virus software.
SUPERAntiSpyware
  • You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot.
  • Each antispyware product has different detection rates for different infections, using different products therefore increases your chances of finding and killing most malware.
MalwareBytes' Anti-Malware
  • Malwarebytes' Anti-Malware can detect and remove malware that even the most well known anti-virus and anti-malware applications fail to detect.
  • Ability to perform full scans for all drives.
  • The "Quick Scan" option lets the user scan the computer quickly checking for the most damaging threats and completing in usually under 10 minutes.
Javacools© SpywareBlaster
  • SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Glad I could Help :)
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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#14 geno368

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Posted 14 April 2009 - 12:08 PM

you are very kind...thank you for your help

#15 Jat90

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Posted 14 April 2009 - 12:30 PM

No Problem.

Since the problem appears to be resolved, this topic is now Closed. Glad I could help.
If you need this topic reopened, please send me a message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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