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Trojan horse PSW.Generic6.ASVB & Generic10.BHES


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2 replies to this topic

#1 MaryBC

MaryBC

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Posted 07 April 2009 - 01:53 PM

Thank you in advance for the help.

I scanned our computer with Free AVG and it says there are Trojan horse PSW.Generic6.ASVB and Trojan horse Generic10.BHES as infections. The Generic6 appears twice. There are also

I would very much appreciate knowing if this is serious and what to do about it.

MaryBC


DDS (Ver_09-03-16.01) - NTFSx86
Run by User at 14:31:26.37 on Tue 04/07/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.586 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\runservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PCTVOICE] pctspk.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\user\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\FINDFAST.EXE
StartupFolder: c:\docume~1\user\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\callwave.lnk - c:\program files\callwave\IAM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft access\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: yahoo.com\www
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1225307863927
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} - hxxps://netbank.danskebank.dk/html/activex/e-Safekey/DB/e-Safekey.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-14 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-6-4 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-14 107272]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-2 903960]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-13 298264]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2006-6-15 2560]
S3 UF100;HAWKING UF100 USB 10/100 Network Adapter;c:\windows\system32\drivers\UF100.sys [2006-3-31 26238]

=============== Created Last 30 ================

2009-04-07 13:42 <DIR> --d----- c:\program files\Trend Micro

==================== Find3M ====================

2009-04-07 13:18 3,641 a--sh--- c:\windows\system32\mmf.sys
2009-03-18 23:14 10,650 a------- c:\windows\pchealth\helpctr\config\incstore.bin
2009-02-13 21:53 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-13 21:53 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-13 21:53 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-07-24 15:17 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072420080725\index.dat

============= FINISH: 14:31:53.65 ===============

Attached Files



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#2 Orange Blossom

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Posted 18 April 2009 - 03:56 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

Orange Blossom

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Posted 27 April 2009 - 10:29 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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