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Search redirects and unable to update vwindows and virus programs.


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2 replies to this topic

#1 bluepezz

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Posted 07 April 2009 - 09:17 AM

Hi Guys

Not sure how to form question, but basicly this is the trouble i been having.

About 30secs after booting windows firewall would come up as turned off (regardless of being turned on prior to restart).

In windows explorer 7 (google home page). Do a search, pick any of the results and first 2 choices will always be redirected to another search engine after those two choices will direct correctly.

Cannot update windows, will always redirect to home page.

Bit Defender antivirus 2009 and ad-ware se will always fail updates.

I also have spybot but although its operating in system tray i cannot open i to run scan.

If i open up a second explorer page system will freeze.

Hope you guys can help

Cheers
Lee

Edited by bluepezz, 07 April 2009 - 09:20 AM.


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#2 bluepezz

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Posted 07 April 2009 - 06:01 PM

I can no longer access web, when i open web page it just freeZes system.

I ran a program ´smitfraud´ and it found (not sure about extension ´fix´ is on all of them). vacfix, winsock2 fix, generic renos fix, iedfix, agent.omZ.fix and 404fix.

there is a file it cant delete either (i tried manually and couldn´t) ~DFE9F2.tmp

Edited by bluepezz, 07 April 2009 - 06:09 PM.


#3 garmanma

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Posted 08 April 2009 - 08:12 PM

Do you have access to another computer to burn a CD or download to a thumb drive?
Download and run Mbam

----------------------------------


The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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