Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with wmiprvse


  • This topic is locked This topic is locked
2 replies to this topic

#1 jeffobro

jeffobro

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:01:32 PM

Posted 07 April 2009 - 01:53 AM

Hi my name is jeff and i think i have a typical wmiprvse problem. Not everytime but most of the time the wmiprvse comes out in my process window at task manager. AND IT EATS UP MY CPU. THEN my comp is laggy T^T please help because i dont know what to do. I followed the steps on the topic and it didnt say to add a hijackthis log but i uploaded it anyway jsut in case. please help
REGARDS JEFF :D

DDS (Ver_09-03-16.01) - NTFSx86
Run by jeffoBRO at 16:40:19.23 on Tue 07/04/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.895.224 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
FW: Symantec Client Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\iTunes\iTunes.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\jeffoBRO\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo!7 Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.1.15.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo!7 Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\symant~2\VPTray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SNM] c:\program files\spynomore\SNM.exe /startup
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.1.15.dll/206
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {D1461D28-2D79-40AB-8C83-896D83381419} = 192.168.0.1
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jeffobro\applic~1\mozilla\firefox\profiles\p4i3j2ya.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\documents and settings\jeffobro\application data\mozilla\firefox\profiles\p4i3j2ya.default\extensions\{b042753d-f57e-4e8e-a01b-7379a6d4cefb}\components\IBitCometExtension.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec client security\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2006-11-21 202344]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec client security\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-18 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090331.019\naveng.sys [2009-4-1 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090331.019\navex15.sys [2009-4-1 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec client security\symantec antivirus\SavRoam.exe [2007-3-14 116416]

=============== Created Last 30 ================

2009-04-07 16:33 <DIR> --d----- c:\program files\Trend Micro
2009-04-07 16:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SecTaskMan
2009-04-06 17:47 <DIR> --d----- c:\program files\WinAVIVideoConverter
2009-04-06 17:43 <DIR> --d----- c:\docume~1\jeffobro\applic~1\TigerPlayer
2009-04-06 17:41 <DIR> --d----- c:\program files\MpcStar
2009-04-02 18:49 1,970,176 a------- c:\windows\system32\d3dx9.dll
2009-04-02 18:49 679,936 a------- c:\windows\system32\D3DX81ab.dll
2009-04-02 18:49 <DIR> --d----- c:\program files\Cheat Engine
2009-04-02 16:58 <DIR> --d----- c:\program files\Visual MP3 Splitter & Joiner
2009-04-02 16:49 <DIR> --d----- c:\program files\mp3DirectCut
2009-03-31 22:01 <DIR> --d----- c:\program files\DirectVobSub
2009-03-28 20:06 <DIR> --d--r-- c:\docume~1\jeffobro\applic~1\Brother
2009-03-28 18:31 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-03-28 18:30 <DIR> --d----- c:\program files\Microsoft IntelliPoint
2009-03-26 23:02 419 a------- c:\windows\BRWMARK.INI
2009-03-26 23:02 27 a------- c:\windows\BRPP2KA.INI
2009-03-26 15:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-03-25 20:12 221,184 a------- c:\windows\system32\wmpns.dll
2009-03-25 18:34 <DIR> --d----- c:\program files\common files\iS3
2009-03-25 18:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-03-25 17:24 <DIR> --d----- c:\program files\Enigma Software Group
2009-03-25 17:12 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-25 17:12 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-03-25 16:14 1,152 a------- c:\windows\system32\windrv.sys
2009-03-23 15:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\FRISK Software
2009-03-23 15:28 0 a------- c:\windows\vpc32.INI
2009-03-22 15:17 <DIR> --d----- c:\program files\Garena
2009-03-22 13:46 <DIR> --d----- c:\windows\Downloaded Installations
2009-03-22 12:08 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-03-22 12:08 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-22 12:07 <DIR> --d----- c:\program files\iPod
2009-03-22 12:07 <DIR> --d----- c:\program files\iTunes
2009-03-22 12:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-22 12:07 <DIR> --d----- c:\program files\Bonjour
2009-03-22 12:05 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-22 12:05 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-03-21 11:36 5,174 a------- c:\windows\system32\nppt9x.vxd
2009-03-21 11:36 4,682 a------- c:\windows\system32\npptNT2.sys
2009-03-20 19:13 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-03-20 18:07 1,744 a------- c:\windows\system32\d3d9caps.dat
2009-03-20 17:24 <DIR> --d----- c:\windows\system32\CatRoot_bak
2009-03-20 17:01 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-03-20 17:01 272,128 -------- c:\windows\system32\drivers\bthport.sys
2009-03-20 16:40 453,632 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-20 16:32 2,136,064 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-20 16:32 2,180,352 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-20 16:32 2,015,744 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-20 16:32 2,057,728 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-19 21:10 <DIR> --d----- c:\windows\system32\PreInstall
2009-03-19 21:10 <DIR> --d-h--- c:\windows\$hf_mig$
2009-03-19 20:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Messenger Plus!
2009-03-19 20:36 268,648 a------- c:\windows\system32\mucltui.dll
2009-03-19 20:36 208,744 a------- c:\windows\system32\muweb.dll
2009-03-19 20:36 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-03-19 19:34 <DIR> --d----- c:\docume~1\jeffobro\applic~1\Nexon
2009-03-19 19:33 1,632 a------- c:\windows\system32\d3d8caps.dat
2009-03-19 19:31 <DIR> --d----- c:\program files\common files\INCA Shared
2009-03-19 19:27 25,280 a------- c:\windows\system32\drivers\hamachi.sys
2009-03-19 19:27 <DIR> --d----- c:\program files\Hamachi
2009-03-19 18:40 <DIR> --d----- c:\docume~1\jeffobro\applic~1\MySQL
2009-03-19 18:39 <DIR> --d----- c:\program files\MySQL
2009-03-19 18:35 <DIR> --d----- C:\wamp
2009-03-19 18:26 <DIR> --d----- c:\program files\Sun
2009-03-19 18:25 <DIR> --d----- c:\windows\system32\appmgmt
2009-03-19 18:18 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-19 18:12 <DIR> --d----- c:\documents and settings\jeffobro\.SunDownloadManager
2009-03-19 18:00 <DIR> --d----- C:\Nexon
2009-03-19 16:49 <DIR> --d----- c:\documents and settings\jeffobro\Incomplete
2009-03-19 16:48 <DIR> --d----- c:\docume~1\jeffobro\applic~1\LimeWire
2009-03-19 16:48 <DIR> --d----- c:\program files\LimeWire
2009-03-19 16:45 <DIR> --d----- c:\windows\system32\Adobe
2009-03-19 16:37 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-19 16:25 <DIR> --d----- c:\windows\SHELLNEW
2009-03-19 16:24 25 a------- c:\windows\cdplayer.ini
2009-03-19 16:22 <DIR> --d----- c:\program files\common files\xing shared
2009-03-19 16:21 <DIR> --d----- c:\program files\common files\Real
2009-03-19 16:20 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-19 16:17 14,048 -------- c:\windows\system32\spmsg2.dll
2009-03-19 16:11 23,856 a------- c:\windows\system32\spupdsvc.exe
2009-03-19 16:10 <DIR> --d----- c:\program files\MSXML 6.0
2009-03-19 15:56 <DIR> --d----- c:\program files\Media Converter SA Edition
2009-03-19 15:54 <DIR> --d----- c:\program files\Messenger Plus! Live
2009-03-19 15:50 189,986 ac------ c:\windows\system32\dllcache\c_1361.nls
2009-03-19 15:49 59,392 ac------ c:\windows\system32\dllcache\imscinst.exe
2009-03-19 15:45 <DIR> --d----- c:\program files\Combined Community Codec Pack
2009-03-19 15:43 <DIR> --d----- C:\Downloads
2009-03-19 15:43 <DIR> --d----- c:\program files\BitComet
2009-03-19 08:02 <DIR> --d----- c:\windows\system32\LogFiles
2009-03-18 19:34 <DIR> --d----- c:\documents and settings\jeffobro\Tracing
2009-03-18 19:32 <DIR> --d----- c:\program files\Microsoft
2009-03-18 19:32 <DIR> --d----- c:\program files\Autorun Eater
2009-03-18 19:32 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-03-18 19:26 <DIR> --d----- c:\program files\common files\Windows Live
2009-03-18 19:20 <DIR> --d----- c:\program files\Yahoo!
2009-03-18 19:20 <DIR> --d----- c:\program files\CCleaner
2009-03-18 19:12 26,496 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-03-18 19:11 40 a------- c:\windows\system32\profile.dat
2009-03-18 19:11 110,952 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-03-18 19:11 48,768 a------- c:\windows\system32\S32EVNT1.DLL
2009-03-18 19:11 8,014 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-03-18 19:11 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-03-18 19:10 <DIR> --d----- c:\windows\RegisteredPackages
2009-03-18 19:10 <DIR> --d----- c:\program files\Symantec
2009-03-18 19:10 <DIR> --d----- c:\program files\Symantec Client Security
2009-03-18 19:10 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-03-18 19:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-03-18 19:07 13,646 a------- c:\windows\system32\wpa.bak
2009-03-18 19:04 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-03-18 19:04 <DIR> --d----- c:\documents and settings\jeffoBRO
2009-03-18 19:03 <DIR> --ds---- c:\windows\system32\Microsoft
2009-03-18 19:02 8,192 a------- c:\windows\REGLOCS.OLD
2009-03-18 18:59 131,584 ac------ c:\windows\system32\dllcache\pmxviceo.dll
2009-03-18 18:58 61,440 ac------ c:\windows\system32\dllcache\httpod51.dll
2009-03-18 18:57 598,071 ac------ c:\windows\system32\dllcache\fpmmc.dll
2009-03-18 18:55 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-03-18 18:55 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-03-18 18:55 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-03-18 18:55 <DIR> --ds---- c:\windows\Downloaded Program Files
2009-03-18 18:55 <DIR> --d--r-- c:\windows\Offline Web Pages
2009-03-18 18:55 749 a---hr-- c:\windows\WindowsShell.Manifest
2009-03-18 18:55 749 a---hr-- c:\windows\system32\wuaucpl.cpl.manifest
2009-03-18 18:55 749 a---hr-- c:\windows\system32\sapi.cpl.manifest
2009-03-18 18:55 749 a---hr-- c:\windows\system32\nwc.cpl.manifest
2009-03-18 18:55 749 a---hr-- c:\windows\system32\ncpa.cpl.manifest
2009-03-18 18:55 749 a---hr-- c:\windows\system32\cdplayer.exe.manifest
2009-03-18 18:55 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-03-18 18:55 4,399,505 ac------ c:\windows\system32\dllcache\nls302en.lex
2009-03-18 18:54 <DIR> --d----- c:\program files\common files\MSSoap
2009-03-18 18:52 <DIR> --d----- c:\program files\Online Services
2009-03-18 18:52 <DIR> --d----- c:\program files\Messenger
2009-03-18 18:52 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-03-18 18:51 <DIR> --d----- c:\program files\Windows NT
2009-03-18 10:26 <DIR> --d----- c:\program files\common files\ODBC
2009-03-18 10:26 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-03-18 10:25 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-03-23 16:33 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-18 18:53 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-02-09 03:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-06 19:52 49,504 a------- c:\windows\system32\sirenacm.dll

============= FINISH: 16:42:09.59 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,807 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:32 PM

Posted 18 April 2009 - 03:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,807 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:32 PM

Posted 27 April 2009 - 10:27 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users