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Google -> Shopzilla Hijack :-( /Moved


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#1 rlevy1234

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Posted 06 April 2009 - 08:55 PM

Hi,

Google searches are intermittently hijacked, redirecting to www.shopzilla.com. If I try Google a second time with the same search I can get to the result. Browser is Firefox v3.0.8.

I have just run ComboFix, but the hijack still occurs.

Worth noting, the PC has recently been infected with Spyware Protect 2009 (attempted manual removal via instructions at <http://www.xp-vista.com/spyware-removal/spyware-protect-2009-removal)>

Any suggestions?

Many thanks,
Bob

Edited by Orange Blossom, 06 April 2009 - 09:17 PM.
Deactivate link. ~ OB


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#2 Orange Blossom

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Posted 06 April 2009 - 09:19 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

I have just run ComboFix,


Please note: ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Running ComboFix by yourself is like performing open heart surgery on yourself--the scalpel and other surgical tools that is ComboFix is meant to be wielded by a highly trained surgeon only in emergencies or dire circumstances. When the surgeon is thru s/he leaves the room. So combofix should be removed from a system once it has accomplished its job, unlike an AV that is there to protect you from future infections.

. . . CF does make some alterations to your system if you run it. Even if you had no malware removed and run the uninstall command, some things may be different now on your system. I can tell you that one thing is that all your restore points will be flushed out and a new one created. There is a good reason to do that when you have a severe infection--but if you aren't infected you might need those restore points.

Read and abide by the disclaimer people. It's there for a reason. Stick to running and protecting yourself with a good AV and firewall and an anti-malware scanner or two. If you feel you need a second opinion, try running online scans. If you feel you might need surgery, come here to BC and ask for help--that is what we're here for.


From: http://www.bleepingcomputer.com/forums/ind...t&p=1159014

Please tell us what your operating system is: Vista, Windows XP, etc.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 rlevy1234

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Posted 07 April 2009 - 08:07 AM

Thank you. The OS is Windows XP Pro SP3.

Running Malwarebytes' Anti-Malware, it finds:
Trojan.Vundo.H
Trojan.Agent
Trojan.BHO
Disabled.SecurityCenter

I would really appreciate any insight you can offer.

Thanks,
Bob

#4 rigel

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Posted 07 April 2009 - 09:33 AM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 rlevy1234

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Posted 09 April 2009 - 05:46 AM

Thank you, I have completed this step. Please note that my first attempt to use SDFix reported "there is not enough space on the disk" thus I let it conclude, freed space, renamed c:\SDFix and then re-ran SDFix.

Firefox is still hijacked (one in every few Google searches redirects to shopica.com now)

Any thoughts?

Thanks,
Bob

P.S. Here is the most recent SDFix log:

SDFix: Version 1.240
Run by Bob Levy on Tue 04/07/2009 at 09:11 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-07 21:47:39
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :



Files with Hidden Attributes :

Sun 12 Sep 2004 380 ...H. --- "C:\WINDOWS\WINRDPDN30.SYS"
Sun 12 Sep 2004 380 ...H. --- "C:\Program Files\AceReader Pro (Server)\WINRDPDN30.SYS"
Sat 7 Aug 2004 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 23 Mar 2008 20,480 A..H. --- "C:\Program Files\iPod 2 iPod\Res\SetupAction.dll"
Mon 19 Mar 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Fri 27 Feb 2009 39,353 ...H. --- "C:\Documents and Settings\Bob Levy\My Documents\eFax Messenger 3.5\J2GPlus.exe-BarState"
Sat 7 Aug 2004 4,348 A..H. --- "C:\Downloads\mp3\Music -- Processed\License Backup\drmv1key.bak"
Sun 22 Jan 2006 20 A..H. --- "C:\Downloads\mp3\Music -- Processed\License Backup\drmv1lic.bak"
Sat 5 Nov 2005 400 A.SH. --- "C:\Downloads\mp3\Music -- Processed\License Backup\drmv2key.bak"
Sat 21 Jun 2003 377,344 ...H. --- "C:\Program Files\Smart Projects\IsoBuster\Help\AHlp.exe"
Tue 3 Mar 2009 92,160 ...H. --- "C:\Documents and Settings\Bob Levy\Application Data\Microsoft\Word\~WRL0004.tmp"
Tue 10 Mar 2009 92,160 ...H. --- "C:\Documents and Settings\Bob Levy\Application Data\Microsoft\Word\~WRL0005.tmp"
Sat 7 Aug 2004 4,348 ...H. --- "C:\Documents and Settings\Bob Levy\My Documents\My Music\License Backup\drmv1key.bak"
Sat 7 Aug 2004 20 ...H. --- "C:\Documents and Settings\Bob Levy\My Documents\My Music\License Backup\drmv1lic.bak"
Sat 7 Aug 2004 312 ...H. --- "C:\Documents and Settings\Bob Levy\My Documents\My Music\License Backup\drmv2key.bak"
Sat 7 Aug 2004 1,536 ...H. --- "C:\Documents and Settings\Bob Levy\My Documents\My Music\License Backup\drmv2lic.bak"

Finished!

#6 rigel

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Posted 09 April 2009 - 07:09 AM

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Double-click GooredFix.exe to run it.
  • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: Do not run Option #2 yet.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 rlevy1234

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Posted 09 April 2009 - 07:59 AM

Thanks, here's the log:

GooredFix v1.92 by jpshortstuff
Log created at 08:58 on 09/04/2009 running Option #1 (Bob Levy)
Firefox version 3.0.8 (en-US)

=====Suspect Goored Entries=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{4746D48C-08D7-44B6-B36C-0B5205AE3CFE}"="C:\Documents and Settings\Bob Levy\Local Settings\Application Data\{4746D48C-08D7-44B6-B36C-0B5205AE3CFE}"

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{4746D48C-08D7-44B6-B36C-0B5205AE3CFE}"="C:\Documents and Settings\Bob Levy\Local Settings\Application Data\{4746D48C-08D7-44B6-B36C-0B5205AE3CFE}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"web-accelerator@google.com"="C:\Program Files\Google\Web Accelerator\firefox"

#8 rigel

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Posted 09 April 2009 - 11:01 AM

Excellent!

Ok, almost finished...

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.


Next, update and rerun Malwarebytes. Post the new logs.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 rlevy1234

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Posted 11 April 2009 - 06:58 AM

Thank you, this is progress. Neither Est Onlinescan (NOD32) nor Malwarebytes' Anti-Malware found threats (logs below)

However, Firefox Google search is still hijacked (first time clicking results link in Google takes me to Shopica.com instead).


Logs follow:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3999 (20090410)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=6bb936bf3333384fb3c81bd1a7d5678c
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-04-10 10:18:28
# local_time=2009-04-10 06:18:28 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=2754002
# found=0
# scan_time=22255



Malwarebytes' Anti-Malware 1.36
Database version: 1964
Windows 5.1.2600 Service Pack 3

4/11/2009 7:53:57 AM
mbam-log-2009-04-11 (07-53-57).txt

Scan type: Full Scan (C:\|)
Objects scanned: 188868
Time elapsed: 40 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 rigel

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Posted 11 April 2009 - 10:48 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Safe surfing!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 rlevy1234

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Posted 11 April 2009 - 12:39 PM

Still hijacked :-(

Google search result links are still getting redirected to Shopica etc. in Firefox (intermittently, as before).

Thoughts?

#12 rigel

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Posted 11 April 2009 - 03:31 PM

Rerun Gooredfix using option 1 and post its log.

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 rlevy1234

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Posted 11 April 2009 - 07:43 PM

RootRepeal freezes the user interface (mouse/keyboard unresponsive, no change in UI beyond "Initalizing, please wait..."). I have left it for the last three hours. The HDD will intermittently come on and off. Is this the expected behavior/should I continue to wait?

Thanks,
Bob

#14 rigel

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Posted 11 April 2009 - 08:00 PM

No, the behavior isn't expected. Let's use an alternate tool.

Please download gmer.zip and save to your desktop.
  • Extract (unzip) the file to its own folder such as C:\Gmer. (Click here for information on how to do this if not sure.)
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • You may be prompted to scan immediately if GMER detects rootkit activity.
  • If you are prompted to scan your system click "Yes" to begin the scan.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as gmer.log and copy/paste the contents in your next reply.
  • Exit GMER and re-enable all active protection when done.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 rlevy1234

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Posted 12 April 2009 - 10:46 AM

Thanks, here is the gmer log:

GMER 1.0.15.14966 - http://www.gmer.net
Rootkit scan 2009-04-12 11:44:26
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT E1E9E008 ZwConnectPort

INT 0x06 \??\C:\WINDOWS\system32\drivers\Haspnt.sys (HASP Kernel Device Driver for Windows NT/Aladdin Knowledge Systems) EE36416D
INT 0x0E \??\C:\WINDOWS\system32\drivers\Haspnt.sys (HASP Kernel Device Driver for Windows NT/Aladdin Knowledge Systems) EE363FC2

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[616] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 51981CE2 C:\PROGRA~1\DVDREG~1\DVDShell.dll (DVD Region-Free Shell Module/Fengtao Software Inc.)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 42F0F341 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 430A187F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 430A1800 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 430A1844 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 430A178C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 430A17C6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 430A18BA C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4004] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 42F316F6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device ACPI.sys (ACPI Driver for NT/Microsoft Corporation)

AttachedDevice \FileSystem\Fastfat \Fat SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----




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