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computer freezes


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2 replies to this topic

#1 lizfiner

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Posted 06 April 2009 - 06:31 PM

I only have about 2 minutes or so, before this thing freezes. I have malwarebytes and windowslive onecare which I update and scan daily. Here are my logs.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Liz and Dave at 19:00:51.54 on Mon 04/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.607 [GMT -4:00]

AV: Windows Live OneCare *On-access scanning enabled* (Updated)
FW: Windows Live OneCare Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Liz and Dave\Local Settings\Temporary Internet Files\Content.IE5\9FO1WBDP\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/comcast.html
uSearch Bar = hxxp://www.comcast.net/toolbar2.0/search/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~2\COMCAS~1.DLL
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~2\COMCAS~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [OneCareUI] "c:\program files\microsoft windows onecare live\winssnotify.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatchTray10.exe"
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab_srl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1233275194562
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab

============= SERVICES / DRIVERS ===============

R2 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\microsoft windows onecare live\OcHealthMon.exe [2009-3-22 24936]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2008-5-14 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2008-5-14 166384]
S2 SessionLauncher;SessionLauncher;c:\docume~1\lizand~1\locals~1\temp\dx9\sessionlauncher.exe --> c:\docume~1\lizand~1\locals~1\temp\dx9\SessionLauncher.exe [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-1-29 38496]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-5-14 1120752]

=============== Created Last 30 ================

2009-03-22 17:09 21,233,718 a------- c:\windows\Jasc Paint Shop Photo Album 5 Wallpaper.bmp
2009-03-14 18:31 <DIR> --d----- c:\program files\iPod
2009-03-14 18:31 <DIR> --d----- c:\program files\iTunes
2009-03-14 18:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-14 18:29 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-13 13:33 74,608 a------- c:\windows\TrueInstall.exe

==================== Find3M ====================

2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-31 17:09 111,928 a------- c:\windows\system32\PnkBstrB.exe
2009-01-30 20:48 22,328 a------- c:\docume~1\lizand~1\applic~1\PnkBstrK.sys
2009-01-30 20:48 66,872 a------- c:\windows\system32\PnkBstrA.exe
2009-01-30 20:48 682,280 a------- c:\windows\system32\pbsvc.exe
2009-01-29 21:10 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-29 18:25 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 19:01:11.40 ===============
Attached File  Attach.txt   33.54KB   9 downloads

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#2 KoanYorel

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Posted 18 April 2009 - 12:21 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 22 April 2009 - 12:50 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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