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Trojan Downloader:win32/Renos.Dz


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5 replies to this topic

#1 barnes8814

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Posted 06 April 2009 - 03:43 PM

Hi my computer keeps poping up with windows security alerts for this how do i get read of it Trojan Downloader:win32/Renos.Dz

Edited by Pandy, 21 April 2009 - 01:15 AM.
Moved from Introductions ~Pandy


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#2 garmanma

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Posted 06 April 2009 - 08:20 PM

Welcome to BC
You would need to start a topic, with a brief description of your problem in our Am I Infected? forum:
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Mark
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#3 vitobandido

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Posted 20 April 2009 - 09:34 PM

Hi my computer keeps poping up with windows security alerts for this how do i get read of it Trojan Downloader:win32/Renos.Dz

Man, what an annoyance this virus is. Constant pop ups and snail pace navagating between Web pages. Very aggravating. If you were to call some computer repair store about the problem they will give you bad advice and suggest you bring your machine in for cleaning and try to charge you $100 for the 'service.' I was not going to settle for this rubbish so I did alittle investigating of my own and came across the FREE solution that I can guarantee will work because I just used it to clean my machine today and it is now running optimally, thankfully. Ad-Aware Anniversary Editon is a free download and will clean this specific virus.

http://download.cnet.com/Ad-Aware-Annivers...4-10045910.html

#4 Pandy

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Posted 21 April 2009 - 01:14 AM

hello barnes8814. Welcome to Bleeping Computer :thumbsup:

Certainly it will not hurt to try Ad-Aware, this may cure it or it may not. Ad-Aware is a legitimate program. One computer's cure may not work for another. If you try it and you find you are still having trouble please reply to this topic and do not start another one, we would like to know how you manage with Ad-Aware. it is entirely up to you if you want to try Ad-Aware though. I am going to move your topic into the Am I Infected forum that garmanma directed to you, so you do not have to post again.

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#5 garmanma

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Posted 21 April 2009 - 09:55 AM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 roxi

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Posted 07 January 2010 - 06:47 PM

I have malwarebytes and it does NOT remove the downloaders. only individual trojans




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