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Programs not running


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#1 apo1

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Posted 06 April 2009 - 06:02 AM

Really weird last night tried running malwarbytes software program will not run. Just clicking and nothing happening. then tried gettting in my C drive and same thing just clicking and nothing happening. then tried doing a system restore and same thing will not work. It is as if my mouse is not working. Having said that rest of computer working fine.

any help would be appreciated.

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#2 Smithsam

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Posted 06 April 2009 - 07:28 AM

1. try to check in task manager that Malwarebytes software service is running in background or not . if it is? try to disabled and restart the computer and try again.

2. try to boot your computer in SAFE MODE WITH NETWORKING and open that malware software there.

#3 apo1

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Posted 06 April 2009 - 07:35 AM

Please be patient with me how do i get to task manager?
thanks for your patience.

#4 hamluis

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Posted 06 April 2009 - 08:53 AM

Not to be obvious...but have you tried replacing the mouse?

If your mouse doesn't work at all...how did you go about trying the items you listed?

Louis

#5 apo1

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Posted 06 April 2009 - 10:33 AM

Trided using anther mouse same thing, really wierd and confused about this don't know why my malaware won't run, tried uninstalling and reinstalling nothing. For some reason same problem with trying to get access to my C drive. Have to go on anther profile to access it.




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