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Unable to run Spybot, MalwareBytes, and HijackThis


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#1 YHaloThar

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Posted 05 April 2009 - 11:57 PM

Hi everyone. :D

Ok, I recently had this problem with my browser, I kept getting redirected when doing Google searches. So now I have to resort to using Safari.

I had AVG and Ad-Aware installed, ran them, but that didn't fix it. So I tried running Spybot, but it won't run or open.

I did some research and I found out that I might have to download MalwareBytes and/or HijackThis, so that's what I did. I was able to download both but whenever I try to run these programs, nothing happens. No window or anything.

What should I do? Any ideas? :thumbsup:

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#2 boopme

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Posted 06 April 2009 - 11:12 AM

Hello,let's do it this way then..
Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
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