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Could you please help me with this problem?


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4 replies to this topic

#1 boandabby

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Posted 16 June 2005 - 08:57 AM

This is the Hijackthis log. There are pop-up windows each time when I open IE. I deleted the O2-BHO. But it worked for only one day. After 24 hours, O2-BHO comes back again. Can you tell me how to solve this problem?

Thanks,

Bo

Logfile of HijackThis v1.99.1
Scan saved at 9:53:49 AM, on 6/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\odpcap32.exe
C:\WINDOWS\System32\oleru1.exe
C:\Program Files\Aprps\CxtPls.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Baozhou Sun\Desktop\HijackThis.exe

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [73sS3FS] oleru1.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [M032RPe4i] odpcap32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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#2 g2i2r4

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Posted 16 June 2005 - 02:47 PM

Welcome boandabby to Bleeping Computer.

You are running HijackThis from the Desktop; please create a new folder for it and move the program into the new folder.


***

Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

***

Open HijackThis
Go to ‘config’
Go to ‘misc tools’
Press ‘open process manager’
Select the process, press ‘kill process’ (and repeat this if necessary):
C:\WINDOWS\System32\odpcap32.exe
C:\WINDOWS\System32\oleru1.exe
C:\Program Files\Aprps\CxtPls.exe

press ‘back’


***

Go to ‘config’
Go to ‘misc tools’
Press the button ‘open uninstall manager’
In the list find:
CtxPls
Press ‘delete this entry’.
Press ‘back’
Than press ‘scan’

***

Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll

O4 - HKLM\..\Run: [73sS3FS] oleru1.exe

O4 - HKCU\..\Run: [M032RPe4i] odpcap32.exe

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

***

Use Windows Explorer to remove this folder:
C:\Program Files\Aprps\

***

Please double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\System32\odpcap32.exe
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button.
Click "No" at the Delete on Reboot prompt.

Place this one in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\System32\oleru1.exe
Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

***

Reboot back to normal mode.

Post back here with a fresh log using HijackThis.


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#3 boandabby

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Posted 17 June 2005 - 10:04 AM

Dear g2i2r4,

Today when I came to my office, take a scan by HijackThis. Below is the log. I found it is interesting.
O4 - HKLM\..\Run: [73sS3FS] cmcseq.exe
O4 - HKCU\..\Run: [M032RPe4i] clecm32.exe

They change their names automatically. Should I go ahead to delete them?

thanks,

BoandAbby

Logfile of HijackThis v1.99.1
Scan saved at 10:59:03 AM, on 6/17/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\clecm32.exe
C:\WINDOWS\System32\cmcseq.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Aprps\CxtPls.exe
E:\HJT\HijackThis.exe

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [73sS3FS] cmcseq.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [M032RPe4i] clecm32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

#4 boandabby

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Posted 17 June 2005 - 10:37 AM

Ok, Here is the new log. I did the same procedure as you told me yesterday. Even though they changed their names, I deleted them,too. Should I also kill the autoupdater and the file below the programs files?

Thank you very much,

Boandabby

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
E:\HJT\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe

O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

#5 g2i2r4

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Posted 17 June 2005 - 02:27 PM

I overlooked that one.

1. Click the Start button on the lower left hand corner of your computer.
2. Select and click "Control Panel" from the Start menu.
3. When the Control Panel window opens, double-click on "Add or Remove Programs".
4. Find POP! in the alphabetized list of all programs on your computer. It may take a few moments for this list to display.
5. Click POP! to select it.
6. Click the POP! Change/Remove button.
7. Click Yes in the window that opens asking you to confirm that you want to uninstall POP!
8. Restart your computer to complete the uninstallation process.

Them redo the advise. Note that the filenames change, but the name between the brackets will remain the same.

When using Killbox, use the full path to those two new names.


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