Posted 05 April 2009 - 04:43 PM
Hi, everyone. I'm new to the forums.
For several months, I've been experiencing intermittent hanging, stuttering and general poor performance across all my software and the entire OS at once. This occurs even when the only active process is my antivirus software running idle in the background. I've made some upgrades and changes that have decreased the frequency of these slowdowns and shortened their duration, but they still occur regularly.
I'm using a Compaq Presario V5000 notebook with:
Win XP Home Edition, version 2002, SP3
AMD Sempron 3300+ processor
1.99 GHz, 1.87 GB of RAM
My antivirus program is Webroot Antivirus with Antispyware. It is up to date and is not detecting any problems with my system. This program hogs up a fair share of memory when running idle, but it does have a low memory setting that disables some shields. When this setting is activated, I will still have the intermittent sluggish periods.
Here's the peculiar thing. If I'm watching the task manager like a hawk when the computer goes from normal to sluggish (which I have done), the CPU usage will spike about an additional 30%-40% and stay up there for the duration of the slow period. Yet, when I look at the processes list, none of the processes exhibit a spike in memory consumption. No new processes appear, either. The processes list appear to be pretty stable. After about 2 or 3 minutes of stuttering, the system will go back to normal for about 15 or 20 minutes, then repeat the cycle.
I've made two recent upgrades which improved the situation slightly. The first is that I upgraded my memory to the maximum of 2GB. The second is that is started using the memory management utility CleanMem. Since making these changes, the slow periods are shorter and farther apart, but still completely annoying. My machine is useless for playing Mp3s, for example, because even with no other programs running, the music will skip for a few minutes every 20 minutes or so.
Finally, I should add that this has been going on for about 9 months, and about two months ago, I completely formatted the hard drive, reinstalled Windows XP (and fully updated it) and reinstalled only the software I use regularly (Firefox, MS Word, MS Excel, Webroot Antivirus, Nero and a very light-duty desktop Mp3 player).
I also have a HijackThis log, but since this isn't the designated place for those, I'll hang onto it for now until someone asks for it.
Anybody got a guess as to what the problem is? Thanks in advance!