Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

WordPad


  • Please log in to reply
15 replies to this topic

#1 PCIlliterateGal

PCIlliterateGal

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 16 June 2005 - 07:42 AM

I received an attachment in WordPad form, but whenever I try to open the file, an error box appears saying 'this program has performed an illegal operation and will be shut down' before WordPad can launch. I was wondering if there is something I can do to fix this?

BC AdBot (Login to Remove)

 


#2 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:12:53 PM

Posted 16 June 2005 - 09:31 AM

Is that the exact error message?
In the error box, is there a Details button?
If so, what does it say when you click the button?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#3 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 16 June 2005 - 01:04 PM

Yes, it says 'This program has performed an illegal operation and will be shut down...If the problem persists, contact the program vendor.'

The Details info is;

WORDPAD caused an invalid page fault in
module MSWRD832.CNV at 015f:0155f6d5.
Registers:
EAX=00000001 CS=015f EIP=0155f6d5 EFLGS=00010212
EBX=00400000 SS=0167 ESP=016ff95c EBP=016ff970
ECX=0040effc DS=0167 ESI=0040efff FS=3b47
EDX=00400000 ES=0167 EDI=0158bf38 GS=494e
Bytes at CS:EIP:
66 8b 1e 83 c6 02 0f b7 cb 8d 45 fc 50 51 e8 38
Stack dump:
0040e984 00000000 0040e672 0041e6fa 00000008 016ff998 015625b4 0040e6fc 0040fffe 00000002 00000000 00000000 00000000 000003e8 0040e672 016ff9dc

#4 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:12:53 PM

Posted 16 June 2005 - 02:15 PM

Evidently that document was created in a version of Word that's too new for your old copy of Wordpad to handle.

See if this works for you:
You experience problems when you open a Word 2000 document in WordPad
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#5 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 16 June 2005 - 06:39 PM

I'm not sure I understand the instructions...

In Microsoft Word 2000, save your Word document as Rich Text Format. To do this, follow these steps:

1. Open your document in Word 2000.
2. On the File menu, click Save As.
3. In the Save As dialog box, follow these steps:

a. In the File name box, type a new file name for the Word document that you want to open in WordPad.

b. Change the Save as type box to Rich Text Format (*.rtf).

c. Click Save.

4. On the File menu, click Close to close the document that you want to open in WordPad.


How am I supposed to change the file type if I can't open...don't have...Microsoft Word 2000?

I have no idea of how WordPad works because I never use it. And this computer wasn't mine originally, so I'm not sure what is what on here, and what is missing. I don't even know where to find or how to open WordPad on this PC unless someone sends me a WordPad file.

That's another thing...the same person who sent me this WordPad attachment that won't open sent me a WordPad attachment the day before, and everything worked fine.

#6 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:12:53 PM

Posted 16 June 2005 - 11:22 PM

Yeah that's the catch.
Why would you open it in Wordpad, if you had Word? :thumbsup:
MS never ceases to amaze me. :flowers:

What is the file type of the attachment?

Is it one of these file types?
.txt, .htm, .html, .mht, .mhtml, .wpd, .doc, .wpd, .wps, .xml, .rtf

If so, you can get a free download from Microsoft to read the document.
Word Viewer 2003
It's a 12023 KB download.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#7 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 17 June 2005 - 12:10 AM

Yes, it is .doc

But I have Win98, not any of the systems listed.

#8 Rimmer

Rimmer

  • Members
  • 2,159 posts
  • OFFLINE
  •  
  • Location:near Sydney, Australia
  • Local time:04:53 AM

Posted 17 June 2005 - 04:02 AM

'doc' is the native file extension for Word documents as well as Wordpad documents so it could have been a Word attachment that was sent to you that you can't open. One solution could be to install OpenOffice - it's a free, open source application which has full "Office" functionality and can read (and write) documents in Word format. It will be a large download (don't know how much) but it is probably available on the CDs that come with PC magazines - call into the newsagent and have a look at the CD contents available.

BTW Wordpad should be under Start>Programs>Accessories.

hth :thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#9 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 17 June 2005 - 11:20 AM

OK, I'll look into it. What about Word Viewer, would that help any?

#10 Rimmer

Rimmer

  • Members
  • 2,159 posts
  • OFFLINE
  •  
  • Location:near Sydney, Australia
  • Local time:04:53 AM

Posted 17 June 2005 - 06:34 PM

What about Word Viewer


That will let you read Word documents that people send you, and save them, but not write or edit them. If you can find a version that runs on Win98 that will allow you to read your attachment.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#11 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 18 June 2005 - 04:39 AM

Looks like I won't be able to find Word Viewer for my system.

I will try to find OpenOffice. I am still a little confused as to why this particular file won't open...I compared the attachments I received from this person in the past, and this one seems to have the same characteristics. I think it even said WordPad document under file type when I was saving it to my computer.

#12 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:01:53 PM

Posted 18 June 2005 - 06:02 AM

I am still a little confused as to why this particular file won't open


The file may have become corrupted while it was zipping around the internet. Perhaps you could have it resent?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#13 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:12:53 PM

Posted 18 June 2005 - 08:21 AM

A link to:
Open Office
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#14 Rimmer

Rimmer

  • Members
  • 2,159 posts
  • OFFLINE
  •  
  • Location:near Sydney, Australia
  • Local time:04:53 AM

Posted 18 June 2005 - 06:34 PM

it even said WordPad document under file type when I was saving it to my computer.


That's one of my 'grey areas' and I'll be happy to be corrected on this, but this is what I think is the case:

Both Word and Wordpad use .doc as the file extension. When someone sends you that type of file your system has no way of knowing which it is and follows the file allocation settings - if you have Office on your system then .doc files will have been allocated to Word. But if you don't have Office (or Word on it's own) they will still be allocated to Wordpad and your system will report them as Wordpad files no matter what their origin.
It's only when you go to open them you find out WordPad can't read the file after all. In the opposite case Word is able to read WordPad documents (mostly) and when you close the document it asks you if you want to convert it.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#15 PCIlliterateGal

PCIlliterateGal
  • Topic Starter

  • Members
  • 284 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 19 June 2005 - 03:45 PM

Thanx for the help, guys...I had the attachment resent and I have no trouble viewing it.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users