Posted 05 April 2009 - 07:16 AM
My computer is an HP zd8000 laptop computer with Windows XP Media Center Edition.
I upgraded from 512 memory to 2g.
After starting windows, an arror occured, and windows said it had to be Autheticated...
1st, why would I have to authenticate a system I already have, just to add more memory!
2nd, I got a popup screen showing how to authenticate (with new memory), I called the number, the windows tech said the product number I gave was invalid! (25 characters later)
(Can't hardly understand the person, from india or somewhere in the middle-east)
The tech said I would have to re-install everything!
(Yeah, right! Lose all my programs and info!)
3rd, I called Best Buy to find out about my upgraded Windows XP Pro, but they don't keep records of my transaction.
That means the software I paid extra for is lost.
Basicly I'm scewed!
My question is, how can I authenticate my windows if everything is failing?
I can't access the internet because Internet explorer fails, email fails.
The last time I replaced the memory, everything in windows was shutting down (because of verification of windows authentication I suppose).
Can anybody help me?