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Infected with "spools' viris


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2 replies to this topic

#1 nicole36

nicole36

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Posted 04 April 2009 - 11:48 PM

Every time I try to run a virus scan or any kind of security scan it takes DAYS to run then says my computer is running fine.My virus protection doesnt seem to be running right, and in my task manager "spools' is running and I can't remove it.Please help!
DDS (Ver_09-03-16.01) - NTFSx86
Run by HP_Owner at 0:42:48.64 on Sun 04/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1215.402 [GMT -4:00]

AV: avast! antivirus 4.8.1335 [VPS 090404-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1169783746\ee\AOLSoftware.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\WRAL DESKTOP WEATHER\TrueWeather.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol\aol toolbar 5.0\AolTbServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\HP_Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Page =
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearchMigratedDefaultURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearchURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
mSearchAssistant = 687474703a2f2f7777772e676f6f676c652e636f6d2f
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {113F2B42-FD88-45F6-9DEB-2D3463A8FC71} - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Pareto_Update] c:\program files\common files\paretologic\uus2\Pareto_Update.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HostManager] c:\program files\common files\aol\1169783746\ee\AOLSoftware.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wralde~1.lnk - c:\program files\common files\wral desktop weather\TrueWeather.exe
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html
IE: &Search - ?p=ZR
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-3-26 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-3-26 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-3-26 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-3-26 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-3-26 352920]
S2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-12-9 13088]
S3 PCD5SRVC{8A863ACB-F5F6CC6A-05010004};PCD5SRVC{8A863ACB-F5F6CC6A-05010004} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2006-5-11 21248]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2009-04-04 23:53 <DIR> --d----- c:\program files\Trend Micro
2009-04-04 00:28 <DIR> --d----- c:\program files\Debugging Tools for Windows (x86)
2009-04-04 00:01 <DIR> --d----- c:\docume~1\hp_owner\applic~1\Uniblue
2009-04-03 23:57 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\~0
2009-04-03 22:34 811,064 a------- c:\windows\system32\SET38.tmp
2009-04-03 22:32 8,704 a------- c:\windows\system32\kbdjpn.dll
2009-04-03 22:32 8,704 a------- c:\windows\system32\dllcache\kbdjpn.dll
2009-04-03 22:32 8,192 a------- c:\windows\system32\kbdkor.dll
2009-04-03 22:32 8,192 a------- c:\windows\system32\dllcache\kbdkor.dll
2009-04-03 22:32 6,144 a------- c:\windows\system32\kbd101c.dll
2009-04-03 22:32 6,144 a------- c:\windows\system32\dllcache\kbd101c.dll
2009-04-03 22:32 5,632 a------- c:\windows\system32\kbd103.dll
2009-04-03 22:32 5,632 a------- c:\windows\system32\dllcache\kbd103.dll
2009-04-03 22:29 6,144 a------- c:\windows\system32\kbd101b.dll
2009-04-03 22:29 6,144 a------- c:\windows\system32\dllcache\kbd101b.dll
2009-04-03 22:29 6,144 a------- c:\windows\system32\kbd106.dll
2009-04-03 22:29 6,144 a------- c:\windows\system32\dllcache\kbd106.dll
2009-04-03 17:02 <DIR> --d----- c:\docume~1\hp_owner\applic~1\DriverCure
2009-04-03 17:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DriverCure
2009-04-02 20:52 <DIR> --d----- c:\docume~1\hp_owner\applic~1\MSNInstaller
2009-04-01 01:15 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-03-31 23:03 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-31 22:51 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-31 22:51 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-31 22:51 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 22:51 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-31 22:51 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 22:51 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-31 22:51 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 22:51 <DIR> --d----- C:\1e05db4cc9ce4d6d23906047c8e6e2
2009-03-31 22:48 <DIR> --d----- c:\windows\SxsCaPendDel
2009-03-28 19:30 <DIR> --d----- c:\program files\Pet Vet
2009-03-27 16:48 <DIR> --d----- c:\program files\common files\AnswerWorks 5.0
2009-03-26 18:13 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-03-24 13:39 <DIR> --d----- c:\docume~1\hp_owner\applic~1\Symantec
2009-03-24 10:08 <DIR> --d----- c:\docume~1\hp_owner\applic~1\Webroot
2009-03-22 16:11 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-03-22 16:11 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-22 16:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-03-22 15:48 <DIR> --d----- c:\program files\New Folder
2009-03-22 15:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-03-22 14:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-03-21 12:21 138,384 a------- c:\windows\system32\drivers\tmcomm.sys
2009-03-21 09:37 1,024,212 a------- c:\windows\system32\commonpriv.log.2
2009-03-21 09:37 1,024,212 a------- c:\windows\system32\commonpriv.log.1
2009-03-21 09:37 0 a------- c:\windows\system32\commonpriv.log.lock
2009-03-20 16:56 <DIR> --d----- c:\program files\AVG
2009-03-20 16:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-03-14 05:17 333,952 -------- c:\windows\system32\dllcache\srv.sys
2009-03-14 03:53 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-03-14 03:23 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-14 03:22 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-14 03:21 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-14 03:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-12 19:37 <DIR> --d----- c:\program files\Enigma Software Group
2009-03-11 20:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2009-03-11 07:31 <DIR> --d----- c:\windows\system32\scripting
2009-03-11 07:30 <DIR> --d----- c:\windows\l2schemas
2009-03-11 07:29 <DIR> --d----- c:\windows\system32\en
2009-03-11 07:29 <DIR> --d----- c:\windows\system32\bits
2009-03-11 05:00 <DIR> --d----- c:\windows\ServicePackFiles
2009-03-10 23:31 <DIR> --d----- c:\windows\EHome
2009-03-09 23:30 52,224 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-09 23:30 459,264 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-09 23:29 267,776 -------- c:\windows\system32\dllcache\iertutil.dll
2009-03-09 23:29 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-03-09 23:29 991,232 -------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-09 23:29 6,066,688 -------- c:\windows\system32\dllcache\ieframe.dll
2009-03-09 23:29 383,488 -------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-09 23:28 2,455,488 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-03-09 23:28 63,488 -------- c:\windows\system32\dllcache\icardie.dll
2009-03-09 21:19 <DIR> --d----- c:\windows\network diagnostic

==================== Find3M ====================

2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 21:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-07 15:23 6 a------- c:\windows\fonts\wfonts.key
2008-04-12 11:09 0 ac------ c:\program files\temp01
2007-08-30 22:16 774,144 a------- c:\program files\RngInterstitial.dll
2007-01-24 20:22 0 ac------ c:\docume~1\hp_owner\applic~1\wklnhst.dat

============= FINISH: 0:43:29.12 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 14 April 2009 - 11:37 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 27 April 2009 - 10:21 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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