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Virus/Trojan removal help


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6 replies to this topic

#1 aspenhall

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Posted 04 April 2009 - 11:04 PM

I have run various malware removal tools, as well as a free Kaspersky scan. I am still battling one or more Trojans. I'm not sure what the infection is, or if it's simply a hold over from a classic well-known trojan (marketed as a anti spyware 2009 program??) I thought I had gotten rid of a month or so ago. Upon further examination, it looks like CUTWAIL trojan ??

I've downloaded Hijack This and done a log, as well as a DDS Log. This is an XP Pro edition IBM laptop computer. I hope I've done this correctly. Please let me know if I forgot anything.

I would be eternally grateful for any help resolving this issue. I love you guys! I come to bleeping computer to research threads ALL THE TIME.

Here is the DDS log.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Cheryl at 21:47:51.62 on Sat 04/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ebay.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [ibmmessages] c:\program files\ibm\messages by ibm\ibmmessages.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Cheryl] c:\documents and settings\cheryl\Cheryl.exe /i
uRun: [<NO NAME>] c:\documents and settings\cheryl\.exe /i
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [ControlCenter] "c:\program files\ibm fingerprint software\ctlcntr.exe" /startup
mRun: [TP4EX] tp4ex.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [<NO NAME>]
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IBMPRC] c:\ibmtools\utils\ibmprc.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [QCWLICON] c:\program files\thinkpad\connectutilities\QCWLICON.EXE
mRun: [ibmmessages] c:\program files\ibm\messages by ibm\\ibmmessages.exe
mRun: [InstantAccess] c:\progra~1\textbr~1.0\bin\INSTAN~1.EXE /h
mRun: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
mRun: [LMSXXD] LMSXXD.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LyraUpdates] "c:\program files\rca\auto updater\Auto Updater.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunServices: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\program files\lenovo\pkgmgr\\PkgMgr.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} - hxxp://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: psfus - c:\program files\ibm fingerprint software\psfus.dll
Notify: QConGina - QConGina.dll
Notify: tphotkey - tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli pwdmon

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cheryl\applic~1\mozilla\firefox\profiles\7hn40jos.default\
FF - prefs.js: browser.startup.homepage - www.zionsbank.com
FF - prefs.js: keyword.URL - hxxp://www.goodsearch.com/Search.aspx?Keywords=
FF - plugin: c:\documents and settings\cheryl\application data\mozilla\firefox\profiles\7hn40jos.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================

2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-09 05:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 05:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2007-10-15 14:42 79,856 ac------ c:\program files\MySpaceIM_Setup.exe
2007-10-05 19:03 824,901 ac------ c:\program files\oggcodecs_0.71.0946.exe
2007-09-05 17:03 9,918,872 ac------ c:\program files\WMEncoder.exe
2007-09-05 16:55 412,199 ac------ c:\program files\asftools310.exe
2007-09-05 16:02 883,584 ac------ c:\program files\WGAPluginInstall.exe
2001-08-22 14:15 245,760 ac------ c:\windows\inf\i386\viceo.dll
2001-08-22 14:13 32,768 ac------ c:\windows\inf\i386\Pmicro.dll
2001-08-22 14:13 61,440 ac------ c:\windows\inf\i386\gl.dll
2001-08-03 19:29 13,824 ac------ c:\windows\inf\i386\Usbscan.sys
2008-09-05 03:08 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090520080906\index.dat

============= FINISH: 21:50:09.21 ===============

Attached Files


Edited by aspenhall, 05 April 2009 - 07:41 PM.


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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 14 April 2009 - 11:37 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 aspenhall

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Posted 15 April 2009 - 09:54 AM

I downloaded Kaspersky A/V Free Trial, intending to buy it, and it cleaned up Most of the infection, I also downloaded Eusing and took out a few (like 20) registry entries that I KNEW FOR SURE should be deleted because those programs weren't installed anymore.

It runs better now, but I'm still not confident that I've got it running at 100%. I'm also thinking Kaspersky isn't the right A/V software to purchase. I have Norton 360 on another computer (vista). This one is XP. It has registry cleaning where Kaspersky doesn't. Which do you think I should ultimately purchase?

Here is my NEW DDS Log and attachment

DDS (Ver_09-03-16.01) - NTFSx86
Run by Cheryl at 8:31:29.00 on Wed 04/15/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.528 [GMT -6:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\Program Files\Common Files\Virtual Token\vtserver.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\WINDOWS\system32\LMSXXD.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\RCA\Auto Updater\Auto Updater.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Cheryl\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = www.ebay.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [<NO NAME>] c:\documents and settings\cheryl\.exe /i
uRun: [ibmmessages] c:\program files\ibm\messages by ibm\ibmmessages.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [ControlCenter] "c:\program files\ibm fingerprint software\ctlcntr.exe" /startup
mRun: [TP4EX] tp4ex.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [<NO NAME>]
mRun: [IBMPRC] c:\ibmtools\utils\ibmprc.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [QCWLICON] c:\program files\thinkpad\connectutilities\QCWLICON.EXE
mRun: [ibmmessages] c:\program files\ibm\messages by ibm\\ibmmessages.exe
mRun: [InstantAccess] c:\progra~1\textbr~1.0\bin\INSTAN~1.EXE /h
mRun: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
mRun: [LMSXXD] LMSXXD.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LyraUpdates] "c:\program files\rca\auto updater\Auto Updater.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
mRunServices: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\status~1.lnk - c:\drivers\ENGSS.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\program files\lenovo\pkgmgr\\PkgMgr.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} - hxxp://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: klogon - c:\windows\system32\klogon.dll
Notify: psfus - c:\program files\ibm fingerprint software\psfus.dll
Notify: QConGina - QConGina.dll
Notify: tphotkey - tphklock.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli pwdmon

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cheryl\applic~1\mozilla\firefox\profiles\7hn40jos.default\
FF - prefs.js: browser.startup.homepage - www.zionsbank.com
FF - prefs.js: keyword.URL - hxxp://www.goodsearch.com/Search.aspx?Keywords=
FF - plugin: c:\documents and settings\cheryl\application data\mozilla\firefox\profiles\7hn40jos.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [2006-1-26 59776]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [2006-1-26 14208]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2006-1-26 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.SYS [2006-1-26 2432]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-4-5 226832]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2006-1-26 4608]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [2006-1-26 4442]
R2 AVP;Kaspersky Anti-Virus;c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-11-11 206088]
R2 ibmfilter;ibmfilter;c:\windows\system32\drivers\ibmfilter.sys [2005-4-27 63616]
R2 SmiHlp;SMI helper driver;c:\program files\ibm fingerprint software\smihlp.sys [2005-4-12 3328]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
R3 TPInput;TPInput;c:\windows\system32\drivers\TPInput.sys [2006-1-26 6016]
R3 TPM11;NSC Integrated Trusted Platform Module 1.1;c:\windows\system32\drivers\nsctpm11.sys [1980-1-1 14336]
S3 GTF32BUS;GT F32 BUS;c:\windows\system32\drivers\gtf32bus.sys [2006-1-26 32640]
S3 GTPTSER;GT PT SER;c:\windows\system32\drivers\gtptser.sys [2006-1-26 8064]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.sys [2006-1-26 12288]
S3 SDVC05;USB SDVC05;c:\windows\system32\drivers\SDVC05.sys [2007-7-4 18088]
S3 vsdatant;vsdatant;\??\c:\windows\system32\vsdatant.sys --> c:\windows\system32\vsdatant.sys [?]

=============== Created Last 30 ================

2009-04-09 23:26 244 a---h--- C:\sqmnoopt12.sqm
2009-04-09 23:26 232 a---h--- C:\sqmdata12.sqm
2009-04-09 17:08 244 a---h--- C:\sqmnoopt11.sqm
2009-04-09 17:08 232 a---h--- C:\sqmdata11.sqm
2009-04-09 16:30 <DIR> --d----- c:\program files\Eusing Free Registry Cleaner
2009-04-08 23:33 244 a---h--- C:\sqmnoopt10.sqm
2009-04-08 23:33 232 a---h--- C:\sqmdata10.sqm
2009-04-07 08:43 244 a---h--- C:\sqmnoopt09.sqm
2009-04-07 08:43 232 a---h--- C:\sqmdata09.sqm
2009-04-06 23:06 244 a---h--- C:\sqmnoopt08.sqm
2009-04-06 23:06 232 a---h--- C:\sqmdata08.sqm
2009-04-06 22:11 244 a---h--- C:\sqmnoopt07.sqm
2009-04-06 22:11 232 a---h--- C:\sqmdata07.sqm
2009-04-06 20:44 244 a---h--- C:\sqmnoopt06.sqm
2009-04-06 20:44 232 a---h--- C:\sqmdata06.sqm
2009-04-06 18:29 244 a---h--- C:\sqmnoopt05.sqm
2009-04-06 18:29 232 a---h--- C:\sqmdata05.sqm
2009-04-06 08:16 244 a---h--- C:\sqmnoopt04.sqm
2009-04-06 08:16 232 a---h--- C:\sqmdata04.sqm
2009-04-05 21:04 101,287 a------- c:\windows\system32\drivers\klin.dat
2009-04-05 21:04 89,601 a------- c:\windows\system32\drivers\klick.dat
2009-04-05 21:03 3,784,736 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-04-05 21:03 581,664 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-04-05 21:03 30,648 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-04-05 21:03 3,068 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-04-05 21:03 <DIR> --d----- c:\program files\Kaspersky Lab
2009-04-05 21:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2009-04-05 20:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-04-05 18:51 <DIR> --d----- c:\program files\Enigma Software Group
2009-04-04 21:25 <DIR> --d----- c:\windows\system32\NtmsData
2009-04-04 19:23 <DIR> --d----- c:\program files\Trend Micro
2009-04-01 07:55 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-03-31 23:26 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-31 23:24 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-31 23:24 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 23:24 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 23:24 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-31 23:24 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 23:24 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-31 23:24 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-31 23:24 <DIR> --d----- C:\91b6dd746a2a9a60a149
2009-03-31 21:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Drivers HeadQuarters
2009-03-29 20:39 <DIR> --d----- c:\program files\RCA
2009-03-26 20:38 244 a---h--- C:\sqmnoopt03.sqm
2009-03-26 20:38 232 a---h--- C:\sqmdata03.sqm
2009-03-18 03:02 118 a------- c:\windows\system32\MRT.INI

==================== Find3M ====================

2009-04-05 22:43 33,808 a------- c:\windows\system32\drivers\klbg.sys
2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 19:38 4,566,456 a------- C:\Shockwave_Installer_Slim.exe
2009-02-09 05:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 05:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2007-10-15 14:42 79,856 ac------ c:\program files\MySpaceIM_Setup.exe
2007-10-05 19:03 824,901 ac------ c:\program files\oggcodecs_0.71.0946.exe
2007-09-05 17:03 9,918,872 ac------ c:\program files\WMEncoder.exe
2007-09-05 16:55 412,199 ac------ c:\program files\asftools310.exe
2007-09-05 16:02 883,584 ac------ c:\program files\WGAPluginInstall.exe
2001-08-22 14:15 245,760 ac------ c:\windows\inf\i386\viceo.dll
2001-08-22 14:13 32,768 ac------ c:\windows\inf\i386\Pmicro.dll
2001-08-22 14:13 61,440 ac------ c:\windows\inf\i386\gl.dll
2001-08-03 19:29 13,824 ac------ c:\windows\inf\i386\Usbscan.sys
2008-09-05 03:08 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090520080906\index.dat

============= FINISH: 8:32:15.59 ===============

Attached Files



#4 Hoov

Hoov

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Posted 16 April 2009 - 10:09 AM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

About which Antivirus to purchase, we will not tell you that. But I would download the free versions of several AntiVirus scanners and try them out, see which one works best for you. Personally I use AVG.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 aspenhall

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Posted 16 April 2009 - 10:43 AM

HERE IS THE LOG FILE REPORT

Malwarebytes' Anti-Malware 1.36
Database version: 1989
Windows 5.1.2600 Service Pack 3

4/16/2009 9:38:53 AM
mbam-log-2009-04-16 (09-38-53).txt

Scan type: Quick Scan
Objects scanned: 92361
Time elapsed: 8 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Cheryl\Local Settings\Temp\BN16.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Cheryl\Local Settings\Temp\BN17.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN14.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN19.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN21.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

#6 Hoov

Hoov

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Posted 16 April 2009 - 02:17 PM

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.

In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.


After dumping the temporary files, check to see if you are having any more symptoms that prompted you to come here. If you are, let me know what the problems are, even if it is something seemingly minor, or if it is just the results of a scan.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 Hoov

Hoov

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Posted 29 April 2009 - 11:18 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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