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Posted 04 April 2009 - 03:41 PM
Posted 04 April 2009 - 08:03 PM
Posted 05 April 2009 - 09:34 AM
Posted 05 April 2009 - 10:58 AM
Actually a few things.
What information informed you that we had a backdoor trojan?
Rootkit has backdoor functions.
Gmer found some Rootkits
Not exactly but the best would be to change it so they can't view any information anymore. If anything seems to have changed and YOU did not do it personally then you should contact your bank or any other financial companies ASAP.
Since my wife's computer had all sorts of passwords and bank account info on it, is there a way to tell if anyone has viewed it?
Posted 05 April 2009 - 10:12 PM
Posted 06 April 2009 - 03:11 PM
Well yes, but your computer was compromised so I'm not sure if it's trustworthy for you anymore especially if you do any banking or financial dealings.
Is there a way to clean my wife's machine and get back on the internet without formatting?
Backdoors basically allows the remote person to have "root" access to your computer. As long as the rootkit is active and your are connected to the internet, then you are at "risk" and potentially the person can do almost anything from stealing passwords or/and executing files. we can still remove the infection but then you will need to decide for yourself do you feel comfortable with an infection like this? Getting a good firewall and other protection can help but right now it's a bit too late since your computer is compromised already.
Or is this backdoor going to let anyone past - despite a good firewall and whatever other stuff you recommend?
As explained above.
If i have to format the drive, I will...but I am just hoping there is another way.
No. Dial-a-fix is not a malware related removal tool. It's more a tool that helps fix common windows problem so it will not help you by running Dial-A-Fix.
Do you think Dial-a-fix would help?
Posted 07 April 2009 - 12:01 AM
Posted 07 April 2009 - 04:35 PM
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