Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Nasty Bug w/windowsclick; antimalware not working

  • This topic is locked This topic is locked
5 replies to this topic

#1 max.is.max


  • Members
  • 9 posts
  • Location:Orlando, FL area
  • Local time:02:21 PM

Posted 04 April 2009 - 12:55 PM

Got a nasty bug on 3/31, complicated by windowsclick. Running XP w/IE 7 V7.0.5730.13.

Was able to get DDS to run in SAFE mode (no other antimalware will). Logs attached.

Thanks in advance for your help!

DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by whit at 12:43:49.46 on Sat 04/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.178 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\whit\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: : {04dde152-fb62-4951-a422-74ebe002bc27} - c:\windows\system32\npmpwpv.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee AntiPhishing Filter: {41d68ed8-4cff-4115-88a6-6ebb8af19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
BHO: UrlHelper Class: {6d023ebf-70b8-45a6-9ed5-556515fa0fe4} - c:\program files\bearshare applications\bearshare mediabar\BearShareIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: BHO: {abd42510-9b22-41cd-9dcd-8182a2d07c63} - c:\windows\system32\iehelper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: BHO: {c9c42510-9b21-41c1-9dcd-8382a2d07c61} - c:\windows\system32\iehelper.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: McAfee VirusScan: {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\BSMediaBar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [Performance Center] c:\program files\ascentive\performance center\APCMain.exe -m
uRun: [system tool] c:\windows\sysguard.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [OASClnt] c:\program files\mcafee.com\vso\oasclnt.exe
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\mcupdate.exe
mRun: [MSKDetectorExe] c:\progra~1\mcafee\spamki~1\MSKDetct.exe /startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
uExplorerRun: [svcho] c:\windows\svcho.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB}
IE: {925DAB62-F9AC-4221-806A-057BFB1014AA}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - {7DD73374-7187-4103-8F29-622AA25E7C40} - c:\program files\mcafee\spamkiller\mcapfbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file://c:\program files\ddd pool\images\stg_drm.ocx
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file://c:\program files\ddd pool\images\armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: nhgzkwah - npmpwpv.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, mcenspc.dll,

============= SERVICES / DRIVERS ===============

S2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-7-14 13824]
S2 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-12-12 126976]
S2 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-12-12 221184]
S2 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-12-12 122368]
S2 ubsbm;Unibrain 1394 SBM Driver;c:\windows\system32\drivers\UBSBM.sys [2007-8-3 16384]
S2 ubumapi;Unibrain 1394 FireAPI Driver;c:\windows\system32\drivers\UBUMAPI.sys [2007-8-3 39424]
S2 ujxvxurj;i8042 Keyboard and PS/2 Mouse Port Helper;c:\windows\system32\svchost.exe -k netsvcs [2004-8-10 14336]
S2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-7-14 13696]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-12-12 245760]
S3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-12-12 114464]
S3 ubohci;Unibrain 1394 OHCI Driver;c:\windows\system32\drivers\ubohci.sys [2007-10-4 99328]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2009-04-04 07:48 <DIR> --d----- c:\docume~1\whit\applic~1\xgwwlldd
2009-04-01 01:09 353,808 a------- c:\windows\sysguard.exe
2009-04-01 01:09 <DIR> --dsh--- c:\windows\system32\lowsec
2009-03-11 01:29 223,232 a------- c:\windows\system32\sqlite3.dll
2009-03-11 01:29 208,896 a------- c:\windows\system32\ConTest.dll
2009-03-11 01:29 36,864 a------- c:\windows\system32\ascbalon.dll
2009-03-11 01:29 20,480 a------- c:\windows\system32\SysRestore.dll
2009-03-11 01:29 86,016 a------- c:\windows\system32\SQLiteWrapper.dll
2009-03-09 23:55 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-09 23:43 33,280 a------- c:\windows\svcho.exe
2009-03-09 23:43 33,280 a------- c:\windows\syssvc.exe
2009-03-09 22:33 10,752 a------- c:\windows\system32\iehelper.dll
2009-03-06 01:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Azureus
2009-03-06 01:51 <DIR> --d----- c:\docume~1\whit\applic~1\Azureus
2009-03-06 01:50 <DIR> --d----- c:\program files\Vuze

==================== Find3M ====================

2009-04-04 12:40 109,052 a------- c:\windows\system32\xpsp3ros.dat
2009-04-04 12:40 19,410 a------- c:\windows\system32\prinyui.dat
2009-04-04 12:40 19,410 a------- c:\windows\system32\dmcotpos.dat
2009-04-04 12:40 19,410 a------- c:\windows\system32\dlcfcoom.dat
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2008-06-29 15:46 374 a------- c:\docume~1\whit\applic~1\internaldb6334.dat
2008-06-29 15:26 0 a--sh--- c:\docume~1\whit\applic~1\00000000006334.dat
2008-06-27 20:33 18,432 a------- c:\docume~1\whit\applic~1\internaldb41.dat
2008-06-27 17:47 0 a--sh--- c:\docume~1\whit\applic~1\000000000041.dat
2008-06-05 02:23 385,024 a------- c:\documents and settings\whit\installer.exe
2008-06-02 15:03 0 a--sh--- c:\docume~1\whit\applic~1\00000000008467.dat
2008-06-02 07:42 0 a--sh--- c:\docume~1\whit\applic~1\0000000000t.dat
2008-01-31 01:55 88 ---shr-- c:\windows\system32\1B109EB8A4.sys
2008-01-31 01:56 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-26 02:55 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092620080927\index.dat

============= FINISH: 12:45:04.18 ===============
Plays well with others - when others follow the my rules.

BC AdBot (Login to Remove)


#2 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:07:21 PM

Posted 06 April 2009 - 12:37 PM

Hi max.is.max,

My name is Syler and I will be helping you to clean your computer, please give me some time
to look over your logs and I will get back to you as soon as possible.



#3 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:07:21 PM

Posted 08 April 2009 - 12:13 PM

Hi max.is.max.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you decide you want to proceed with trying to clean your machine please follow these next steps.

Peer-to-Peer Programs Warning
Your log shows that you are using so called peer-to-peer or file-sharing programs (in your case Vuse and Bearshare). These programs allow to share files between users as the name(s) suggest. In today's world cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organizations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

It is your decision whether or not you wish to keep your program(s). However, please refrain from using them until your computer has been declared clean.

Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

Performance Center

Additional instructions can be found here if needed.

Please download Malwarebytes' Anti-Malware from Here

Note: If you already have Malwarebytes' Anti-Malware, just update then run it.
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply .
Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Install ERUNT
This tool will create a complete backup of your registry. After every reboot, a new backup is created to ensure we have a safety net after each step. Do not delete these backups until we are finished.
  • Please download erunt-setup.exe to your desktop.
  • Double click erunt-setup.exe. Follow the prompts and allow ERUNT to be installed with the settings at default. If you do not want a Desktop icon, feel free to uncheck that. When asked if you want to create an ERUNT entry in the startup folder, answer Yes. You can delete the installation file after use.
  • Erunt will open when the installation is finished. Check all items to be backed up in the default location and click OK.
You can find a complete guide to using the program here:

When we are finished with fixing your computer (I will make it clear when we are), you can uninstall ERUNT through Add/Remove Programs. The backups will be stored at C:\WINDOWS\erdnt, and will not be deleted when ERUNT is uninstalled.


Download and Run OTMoveIT
  • Please download OTMoveIt3 by OldTimer to your desktop. If you have already used the program, there is no need to download a new one.
  • Double-click OTMoveIt3.exe to run it. If you are running on Vista, right click on the file and choose Run As Administrator.
  • Copy the lines in the codebox below. Do not copy the word "code".

[HKEY_CURRENT_USER\software\microsoft\windows nt\currentversion\winlogon]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{04dde152-fb62-4951-a422-74ebe002bc27}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{abd42510-9b22-41cd-9dcd-8182a2d07c63}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{c9c42510-9b21-41c1-9dcd-8382a2d07c61}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\nhgzkwah]
"Performance Center"=-
"system tool"=-
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

c:\program files\ascentive

[Start Explorer]
  • Return to OTMoveIt3, right click in the Paste List Of Files/Patterns To Move window (under the yellow bar) and choose Paste.
  • Close all open windows expect OTMoveIt.
  • Click the Posted Image button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose
    copy), and paste it in your next reply.
  • Close OTMoveIt3.
Note: If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key. Navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest ".log" file present, and copy/paste the contents of that document back here in your next post.


Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.


Please click this link-->Jotti
When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

c:\documents and settings\whit\installer.exe

Please post back the results of the scan in your next post.
If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

Please post back here with:
  • MBAM log
  • OTMoveIt results
  • Jotti scan results


#4 max.is.max

  • Topic Starter

  • Members
  • 9 posts
  • Location:Orlando, FL area
  • Local time:02:21 PM

Posted 08 April 2009 - 09:25 PM


Thanks for the response. Laptop is disconnected from Internet and all secure transactions have been stopped. Bear with me while we coordinate clean-up. Laptop is in Illinois at college with daughter and I'm in Florida, so we're having to walk through the fixes remote. Will post the logs as soon as we have them complete.

Plays well with others - when others follow the my rules.

#5 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:07:21 PM

Posted 13 April 2009 - 10:13 AM

Hi Max, can you let me no if you still require my help



#6 Shaba



  • Members
  • 7,872 posts
  • Gender:Male
  • Location:Finland
  • Local time:08:21 PM

Posted 18 April 2009 - 12:56 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
Posted Image

Posted Image

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users