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Laptop & stuff slow to start....can't figure


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7 replies to this topic

#1 samoyed

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Posted 03 April 2009 - 09:25 PM

Hi,

My laptop has been slow to start up.
I have scan for spyware and malware with Malwarebytes and Super AntiSpyware.
I have scan for virus using AVG 8.
I have Spyware Blaster running.
I have Zonealarm firewall.
I have gone through the Startup List on this website and removed what is unnecessary.
I have defrag.
I have used Revo Uninstaller to remove all unnecessary stuff.

Bu my laptop is still slow to start. It takes more than a minute to load personal settings. It takes more than 2 mins for the system to settle down before I can open any programs. It akes more than a min to open My Computer or My Documents or any browser (I mainly user Firrefox).

I am running out of ideas.
Kindly advise. Thanks.

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#2 boopme

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Posted 03 April 2009 - 09:30 PM

Hi Samoyed have you read thru these yet?

Slow Computer/browser? Check Here First; It May Not Be Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 samoyed

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Posted 08 April 2009 - 09:06 PM

Hi boopme ,

I have read and followed the instructions. But problem persist.

What else can I do?

Thanks.

#4 boopme

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Posted 08 April 2009 - 09:31 PM

Hello let's try one more tool. I am moving this to the Am I Infected forum from XP for the scans.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Edited by boopme, 08 April 2009 - 09:35 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 samoyed

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Posted 17 April 2009 - 04:56 AM

Hi boopme,

Apologies for the late, late reply.

Pls see report from Dr Web. Thanks.

SDFix.exe\SDFix\apps\Process.exe;C:\Program Files\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Program Files;Archive contains infected objects;Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Incurable.Moved.;
A0191821.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{333F1DF0-182B-486B-93F5-99586E227846}\RP837\A0191821.exe;Tool.Prockill;;
A0191821.exe;C:\System Volume Information\_restore{333F1DF0-182B-486B-93F5-99586E227846}\RP837;Archive contains infected objects;Moved.;

#6 boopme

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Posted 17 April 2009 - 06:09 PM

Hello that's no problem. You PC looks clean except for the restore points which we'll clean out. i think you may have too many things running at start up or maybe conflicting applications.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 samoyed

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Posted 18 April 2009 - 07:12 PM

Hi boopme,

Thank you for your help.
I have created a new restore point and deleted the old ones.

Question: Shouldn't I delete what Dr Wed has found instead of placing them in quarantine.

#8 boopme

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Posted 18 April 2009 - 09:43 PM

Yes you can delete them now. It put them in quarantine first in case they were files that were needed for the smooth operation of the PC. Since it has been a while and the machine is functioning normally then delete them. A quarantined file can no longer harm your PC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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