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DirectX


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4 replies to this topic

#1 S53

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Posted 03 April 2009 - 07:26 PM

Being a complete idiot, I posted this in the Windows XP Home Board as well. I apologize. I believe this is security related.

DirectX.

Will not.

Install.

Visual C++ wouldn't install until yesterday.

I've ran a AVG Scan. I've ran a Kapersky scan. I've ran a Webroot scan. I've ran a avast! scan. I have Spybot. Have used that as well.

I've edited my registry of everything to do with DirectX. I've repaired XP. I'm going out of my frickin mind.

It still won't install.

Specs:
HP Pavilion
XP Home Edition SP3
AMD Athlon XP 2400+ 2.00 GHz
1 GB RAM
Nvidia GeForce 7600

DX Error Log:

Oh wait...That's right! I deleted everything to do with DirectX!

I get a "Internal System Error" while trying to install.

This all started one morning when I thought I'd play some Hitman Blood Money. "d3dx9_38" cannot be found. Oh. Okay. No prob. Downloaded dll put in system32. No overwrite notice. It didn't exist, apparently. "d3dx9_37" cannot be found. Oh. Okay. Downloaded dll. Did the same with "d3dx9_27". Ah cool. It works. Now to play some Fallout 3. Wait, it's not working....I was just playing this last night. Okay. Time to reinstall DirectX. WTF? NO ADMIN PRIVLEGES?!?!? I'M THE ONLY FRICKIN USER!!!!! Strange thing about all this....I was playing Fallout 3 the night before with no problems. Lol.

Solved that problem. Now DirectX gives me the same "Internal Error Crap".

Some dialouge from my DXLog before it went to electronic hell:

DownloadPlugIn() failed.

Oh, and something about user not having Admin Rights. Lol. Laugh riot!

I've been all over the internet for a solution. If I have to reformat or reinstall XP, I will not be a happy bunny. But if that's the only solution, I understand.

Kind of.

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#2 garmanma

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Posted 04 April 2009 - 10:02 PM

If you think it might be an infection of some sorts, we can do a couple of scans
-----------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 S53

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Posted 04 April 2009 - 11:57 PM

I'll do that, and get back to you.

#4 S53

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Posted 05 April 2009 - 12:51 AM

Well, I was indeed infected. But that didn't solve the problem. DirectX still won't install.

#5 garmanma

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Posted 05 April 2009 - 01:43 PM

Try our Audio and Video forum
http://www.bleepingcomputer.com/forums/f/65/audio-and-video/
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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