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Need help removing Trojan


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#1 Mommy2four

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Posted 03 April 2009 - 06:27 PM

Hi!

Last night my AVG software poppped up saying I was infected, and when I clicked on it to remove or heal or whatever it's wording is, it said it couldn't remove everything. I then updated and ran Malwarebytes and it's finding 14 infected files that it can't seem to remove either. I hope that someone here will be able to help me get this off my computer! Thanks!

Edited by The weatherman, 03 April 2009 - 06:29 PM.
Moved to a more appropriate forum. TW


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#2 rigel

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Posted 03 April 2009 - 06:51 PM

Hi Mommy2four - Welcome to BC

Please update and rerun Malwarebytes - post the fresh log. Then:

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Mommy2four

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Posted 03 April 2009 - 08:59 PM

Here's the new file from malwarebytes...

Malwarebytes' Anti-Malware 1.35
Database version: 1938
Windows 5.1.2600 Service Pack 3

4/3/2009 6:55:28 PM
mbam-log-2009-04-03 (18-55-28).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 183790
Time elapsed: 1 hour(s), 11 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\securentm (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\securentm (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\securentm (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acpi32 (Rootkit.Spamtool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\systemntmi (Rootkit.Spamtool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ws2_32sik (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ksi32sk (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\acpi32.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\securentm.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\ws2_32sik.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNB2.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNB6.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNB9.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNBB.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNBC.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNC4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNC7.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNC8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNCA.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNCB.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNCC.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNF8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BNFC.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

I am going to go download super anti spyware now - already downloaded the other one you asked me to.

#4 rigel

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Posted 03 April 2009 - 09:50 PM

Sounds good... Let's get a look at that report and go from there.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 Mommy2four

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Posted 04 April 2009 - 03:01 AM

Here is the log from superantispyware.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2009 at 11:54 PM

Application Version : 4.26.1000

Core Rules Database Version : 3829
Trace Rules Database Version: 1785

Scan type : Complete Scan
Total Scan Time : 03:23:03

Memory items scanned : 233
Memory threats detected : 0
Registry items scanned : 6286
Registry threats detected : 0
File items scanned : 68138
File threats detected : 1

Trojan.Dropper/Sys-NV
C:\WINDOWS\SYSTEM32\DRIVERS\SYSTEMNTMI.SYS

#6 rigel

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Posted 04 April 2009 - 08:36 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 Mommy2four

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Posted 05 April 2009 - 11:50 PM

Here is the report from SDfix


SDFix: Version 1.240
Run by HP_Administrator on Sun 04/05/2009 at 09:34 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-05 21:41:42
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\DISC\\DISCover.exe"="C:\\Program Files\\DISC\\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\\Program Files\\DISC\\DiscStreamHub.exe"="C:\\Program Files\\DISC\\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\\Program Files\\DISC\\myFTP.exe"="C:\\Program Files\\DISC\\myFTP.exe:*:Enabled:DISCover FTP"
"C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe"="C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe:*:Disabled:Adobe Photoshop Elements Media Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"
"C:\\WINDOWS\\system32\\ati2evxx.exe"="C:\\WINDOWS\\system32\\ati2evxx.exe:*:Enabled:ENABLE"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Sat 9 Aug 2008 211 A.SHR --- "C:\BOOT.BAK"
Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Thu 7 Aug 2008 22 A.SH. --- "C:\WINDOWS\SMINST\HPCD.SYS"

Finished!


edited to add - AVG is still popping up tellling me that I am infected

Edited by Mommy2four, 06 April 2009 - 03:28 AM.


#8 rigel

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Posted 06 April 2009 - 06:30 AM

Our next step

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 Mommy2four

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Posted 07 April 2009 - 12:34 AM

I have downloaded the DrWeb-CureIt but have a problem. While doing the complete scan, it seems to have quit running. Not sure why - my computer doesn't appear to be locked up - it's just like it's stopped. I'll let it sit for a little while longer, not sure what to do at this point. So far it's found 19 infections or problems or whatever....It's not giving me the option to do anything - all the buttons are greyed out like it's still scanning.

Nevermind - it's going again...whew!

Edited by Mommy2four, 07 April 2009 - 12:37 AM.


#10 Mommy2four

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Posted 07 April 2009 - 06:05 AM

Here is the file from DrWeb-CureIt...

RegUBP2b-HP_Administrator.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
SDFix.exe\SDFix\apps\Process.exe;C:\Documents and Settings\HP_Administrator\Desktop\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Documents and Settings\HP_Administrator\Desktop;Archive contains infected objects;Moved.;
editor.min[1].js;C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\5KYQW8O9;Probably SCRIPT.Virus;Incurable.Moved.;
KillWind.exe;C:\hp\bin;Tool.ProcessKill;Incurable.Moved.;
TSsetup.exe\data002;C:\Program Files\Online Services\Aol\Canada\comps\tpspd\TSsetup.exe;Probably DLOADER.Trojan;;
TSsetup.exe;C:\Program Files\Online Services\Aol\Canada\comps\tpspd;Archive contains infected objects;Moved.;
aolcinst.exe\core.cab\GTDOWNAO_106.ocx;C:\Program Files\Online Services\Aol\United States\AOL90\comps\coach\aolcinst.exe;Adware.Gdown;;
aolcinst.exe;C:\Program Files\Online Services\Aol\United States\AOL90\comps\coach;Archive contains infected objects;Moved.;
aolcinst.exe\core.cab\GTDOWNAO_106.ocx;C:\Program Files\Online Services\Aol\United States\AOL90E\comps\coach\aolcinst.exe;Adware.Gdown;;
aolcinst.exe;C:\Program Files\Online Services\Aol\United States\AOL90E\comps\coach;Archive contains infected objects;Moved.;
TSsetup.exe\data002;C:\Program Files\Online Services\Canada\AOL-MAX\comps\tpspd\TSsetup.exe;Probably DLOADER.Trojan;;
TSsetup.exe;C:\Program Files\Online Services\Canada\AOL-MAX\comps\tpspd;Archive contains infected objects;Moved.;
PPCInstall.dll;C:\Program Files\Online Services\PeoplePC;Probably STPAGE.Trojan;Incurable.Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Incurable.Moved.;
A0008680.sys;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP79;Trojan.NtRootKit.2763;Deleted.;
A0008704.sys;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP79;Trojan.NtRootKit.2763;Deleted.;
A0008705.sys;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP79;Trojan.NtRootKit.2763;Deleted.;
A0008915.reg;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Trojan.StartPage.1505;Deleted.;
A0008916.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80\A0008916.exe;Tool.Prockill;;
A0008916.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Archive contains infected objects;Moved.;
A0008917.exe\data002;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80\A0008917.exe;Probably DLOADER.Trojan;;
A0008917.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Archive contains infected objects;Moved.;
A0008918.exe\core.cab\GTDOWNAO_106.ocx;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80\A0008918.exe;Adware.Gdown;;
A0008918.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Archive contains infected objects;Moved.;
A0008919.exe\core.cab\GTDOWNAO_106.ocx;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80\A0008919.exe;Adware.Gdown;;
A0008919.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Archive contains infected objects;Moved.;
A0008920.exe\data002;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80\A0008920.exe;Probably DLOADER.Trojan;;
A0008920.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Archive contains infected objects;Moved.;
firstopt.js;D:\I386\Apps\APP15350;Probably SCRIPT.Virus;Incurable.Moved.;
A0008921.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Tool.ProcessKill;Moved.;
A0008923.exe;C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP80;Tool.Prockill;Moved.;

#11 rigel

rigel

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Posted 07 April 2009 - 06:38 AM

Our next step is to flush system restore and rerun malwarebytes.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Then rerun malwarebytes in quick mode. Post its fresh log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 Mommy2four

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Posted 07 April 2009 - 04:51 PM

I just have one question before doing this. Where do I want to set my restore point to? Today? Before I started having problems? Or something else?

#13 Mommy2four

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Posted 07 April 2009 - 05:27 PM

Also - since I posted my question, and was sitting here waiting for a reply my AVG scanner has popped up saying it's still finding the trojan.

#14 rigel

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Posted 07 April 2009 - 05:49 PM

Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.


Basically you are going to create your "new system restore point. Then flush the old ones. Upon completely cleaning everything up, we will flush it once more.

AVG will fuss until we have everything cleaned.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 Mommy2four

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Posted 07 April 2009 - 11:11 PM

Here's the log from Malwarebytes.

Malwarebytes' Anti-Malware 1.35
Database version: 1938
Windows 5.1.2600 Service Pack 3

4/7/2009 9:06:19 PM
mbam-log-2009-04-07 (21-06-19).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 160869
Time elapsed: 46 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acpi32 (Rootkit.Spamtool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i386si (Rootkit.Spamtool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\systemntmi (Rootkit.Spamtool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ws2_32sik (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nicsk32 (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\netsik (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fips32cup (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ksi32sk (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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