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Can't reach real person at PC Tools


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#1 okiewild

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Posted 03 April 2009 - 05:51 PM

In an effort to get rid of a persistent pop-up that showed whenever I started my PC, I purchased PC Tools Spyware Doctor. Immediately, I could no longer browse the Web. When I uninstalled Spyware Doctor, the problem went away. Tried reaching their tech support, but those web pages just loop through a series of FAQs and similar pre-formatted questions. It has no option to submit a new topic. Anyone know how I can reach these people to report their software breaks my computer?

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#2 o_rly

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Posted 03 April 2009 - 08:27 PM

I'm not a big fan of PC Tools, so I suggest you download Malwarebytes' Anti-Malware and run a full scan in safe mode.
Don't mind me, I'm just lurking.

#3 boopme

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Posted 03 April 2009 - 09:47 PM

MBam is stronger in Normal Mode
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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