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Windows XP Updates


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#1 Carolinajohn63

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Posted 03 April 2009 - 09:42 AM

OK.
I cannot go to the Windows Update on line at Microsoft and scan for updates needed. I always get this error:
[Error number: 0x800704DD]


Someone directed me to the Microsoft database and it wants me to make reg changes that I do not know how to do.

So they say the workaround is to turn on auto updates which I have done.

Now, every time I shut down it always states there is 1/1 updates to be installed.

Is this an issue I can address?

I used to be able to go to Microsoft site and scan for available updates and to review my update history, now I cannot.

Help???

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#2 Budapest

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Posted 05 April 2009 - 08:44 PM

Try running Dial-a-fix:

http://wiki.lunarsoft.net/wiki/Dial-a-fix#Standard_version
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Carolinajohn63

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Posted 05 April 2009 - 09:56 PM

Same error

#4 Budapest

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Posted 05 April 2009 - 10:13 PM

Try the fix at Kelly's Korner.

Windows Update Greyed Out - Restore - #179 on the right. Even if your Update option is not greyed out, still try the fix.

Right click on it and save the .reg file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry. You may need to reboot your computer for the changes to take affect.

With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Carolinajohn63

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Posted 05 April 2009 - 10:33 PM

still cannot run update

#6 Budapest

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Posted 05 April 2009 - 10:37 PM

Have you scanned for viruses etc?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Carolinajohn63

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Posted 05 April 2009 - 10:41 PM

I have scanned for everything

#8 Budapest

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Posted 05 April 2009 - 10:50 PM

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
  • Reboot.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Carolinajohn63

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Posted 06 April 2009 - 07:34 AM

I tried and it gives this error:

Cannon create the file C:\WINDOWS\system32\DRIVERS\ETC\Hosts

#10 Budapest

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Posted 06 April 2009 - 04:19 PM

Please print out and follow these instructions: "How to use SDFix". This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Carolinajohn63

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Posted 08 April 2009 - 07:37 PM

SDFix: Version 1.240
Run by John Griffith on Wed 04/08/2009 at 08:06 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-08 20:19:39
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose, ZwOpenFile

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\palmOne\\Hotsync.exe"="C:\\Program Files\\palmOne\\Hotsync.exe:*:Enabled:HotSyncŪ Manager Application"
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE:*:Enabled:SAgent4"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe:*:Enabled:hpqpse.exe"
"C:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"="C:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe:*:Enabled:hpqsudi.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe:*:Enabled:hpqpsapp.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe:*:Enabled:hpqpse.exe"
"C:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"="C:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe:*:Enabled:hpqsudi.exe"
"C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe"="C:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe:*:Enabled:hpqpsapp.exe"

Remaining Files :



Files with Hidden Attributes :

Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Sun 14 Sep 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Tue 23 Oct 2007 3,350,528 A..H. --- "C:\Documents and Settings\John Griffith\Application Data\U3\temp\Launchpad Removal.exe"
Mon 25 Feb 2008 3,489,792 A..H. --- "C:\Documents and Settings\Kids\Application Data\U3\temp\Launchpad Removal.exe"
Fri 27 Jun 2008 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Fri 27 Jun 2008 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Mon 23 Jun 2008 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"

Finished!

#12 Budapest

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Posted 08 April 2009 - 07:42 PM

Can you get to the Windows update site now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Carolinajohn63

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Posted 08 April 2009 - 08:08 PM

No...same error.

#14 Budapest

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Posted 08 April 2009 - 08:18 PM

Did you try the fix given here:

http://support.microsoft.com/kb/910341
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 Carolinajohn63

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Posted 08 April 2009 - 08:23 PM

I have started that fix, but I am not a guru when it comes to computers. The entries they call for:
Asynchronous DWORD 00000001
DLLName String WlNotify.dll
Impersonate DWORD 00000001
Lock String SensLockEvent
Logoff String SensLogoffEvent
Logon String SensLogonEvent
MaxWait DWORD 00000258
Safe DWORD 00000001
Shutdown String SensShutdownEvent
StartScreenSaver String SensStartScreenSaverEvent
StartShell String SensStartShellEvent
Startup String SensStartupEvent
StopScreenSaver String SensStopScreenSaverEvent
Unlock String SensUnlockEvent

Do not exist...I do not know how to make them exist!




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