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Searches on Google pointing to ad websites, cmd prompt not working

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#1 jimjzg


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Posted 03 April 2009 - 08:15 AM

I believe my problem started when I attempted to install a Firefox extension to capture streaming video (original link was reviews.cnet.com/4520-11327_7-6555399-1.html).

The installation aborted because it said my version of Firefox was not supported, however since then I am having a rash of problems such as:
1. When I click on a Google search result my browser (IE or FF) is directed to an ad website. Hitting the back button takes me to the desired site.
2. Bleepingcomputer.com and other websites return not found errors.
3. The command prompt will not work. When I click on it he screen "flashes" but the window never opens.
4. I cannot open regedit

I have run scans using my installed Trend Micro and also scanned with MalwareBytes andSuperAntiSpyware. None report any probelms.

Thanks in advance for any help you can give

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#2 jimjzg

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Posted 03 April 2009 - 10:45 AM

After reviewing some other posts I ran across a fix for this problem.
Malwarebytes was not being updated because the trojans on the computer were blocking the update process.

Following the process about installing MBAM on an un-infected computer, updating it and transfering "rules.ref" as outlined in the post at [malwarebytes.org/forums/index.php?showtopic=6844] allowed me to update Malwarebytes, run its scan and fix the problem!

All the issues I noted appear to be corrected.
I can now run regedit, searches work correctly and sites are no longer blocked.

I would highly recommend anyone having similar problems try this tool.
It is excellent.

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