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spyware Protect 2009


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#1 Firechief1977

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Posted 03 April 2009 - 07:38 AM

System
xp media ed.
sp3

Spyware protect 2009 pops up on my in-laws computer I have screen shoots of some of the pop ups It keeps changing saying that it is being attacked from the internet.

"Infltration Alert"
Your computer is being attacked by an internet virus. It could be a password -stealing attack, a trojan - dropper or similar.


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#2 Firechief1977

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Posted 03 April 2009 - 10:17 AM

DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 9:30:47.00 on Fri 04/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.81 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Pure Networks\Router Service\pnroutsv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\AOL\1233458319\ee\AOLSoftware.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\GE\97769 Dual Scroll Optical Mouse\Amoumain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\America Online 5.0a\aoltray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\America Online 5.0a\waol.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\sysguard.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

{Mod edit:Cut HJT log out~~boopme}

Edited by boopme, 03 April 2009 - 04:25 PM.


#3 Firechief1977

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Posted 03 April 2009 - 04:20 PM

While I was waiting I ran Malwarebytes and got this

Malwarebytes' Anti-Malware 1.35
Database version: 1938
Windows 5.1.2600 Service Pack 3

4/3/2009 4:13:12 PM
mbam-log-2009-04-03 (16-13-08).txt

Scan type: Quick Scan
Objects scanned: 82415
Time elapsed: 6 minute(s), 13 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\WINDOWS\sysguard.exe (Trojan.FakeAlert) -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0e1ae677-1834-4137-8701-629d10ca6b40} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{0e1ae677-1834-4137-8701-629d10ca6b40} (Trojan.Vundo.H) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\CLSID\{35CEC8A3-2BE6-11D2-8773-92E220524153}\InprocServer32\ (Hijack.Tray) -> Bad: (C:\DOCUME~1\Owner\LOCALS~1\Temp\\shell32.dll) Good: (stobject.dll) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\sysguard.exe (Trojan.Agent) -> No action taken.

#4 boopme

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Posted 03 April 2009 - 04:24 PM

hello let's do these next and see.

Rerun MBAM like this

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Firechief1977

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Posted 03 April 2009 - 06:45 PM

Here is the Malwarebytes going on to do the atf and super now be back in a bit.

Malwarebytes' Anti-Malware 1.35
Database version: 1938
Windows 5.1.2600 Service Pack 3

4/3/2009 6:38:25 PM
mbam-log-2009-04-03 (18-38-25).txt

Scan type: Quick Scan
Objects scanned: 81344
Time elapsed: 4 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Firechief1977

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Posted 03 April 2009 - 08:27 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2009 at 07:26 PM

Application Version : 4.26.1000

Core Rules Database Version : 3828
Trace Rules Database Version: 1784

Scan type : Quick Scan
Total Scan Time : 00:20:43

Memory items scanned : 730
Memory threats detected : 0
Registry items scanned : 568
Registry threats detected : 6
File items scanned : 9129
File threats detected : 0

Rogue.Component/Trace
HKLM\Software\Microsoft\9CD727BD
HKLM\Software\Microsoft\9CD727BD#9cd727bd
HKLM\Software\Microsoft\9CD727BD#Version
HKLM\Software\Microsoft\9CD727BD#9cd78a3d
HKLM\Software\Microsoft\9CD727BD#9cd7e3d8
HKU\S-1-5-21-539537299-3886962584-4283744281-1006\Software\Microsoft\FIAS4051

#7 boopme

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Posted 03 April 2009 - 08:41 PM

The alert is gone now?? Are there any other signs?

Edited by boopme, 03 April 2009 - 08:42 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Firechief1977

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Posted 03 April 2009 - 08:50 PM

Yes, Not that I see. Thanks for your help! Now I need to get their AOL to work.

Mike

#9 boopme

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Posted 03 April 2009 - 09:05 PM

If you lost the internet connection try
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot
your system to complete the process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Firechief1977

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Posted 03 April 2009 - 09:50 PM

I am good to go.

AOL and Spybot S&D along with Mcafee SystemGuard dont Like to play nice.

As of right now all is good hope they dont come back any time soon.

Thanks for your Help.

Mike

#11 boopme

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Posted 03 April 2009 - 10:01 PM

Excellent Mike,you're welcome...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Firechief1977

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Posted 10 April 2009 - 06:35 PM

Its back!!! This time its the just the shield w/pop up like in pic #3. I am going to redo the steps above unless you state other wise. Not sure where they are getting this from. Asked M.I.L. what sites she was on today and was told Ebay, Face book, and two Private forums ran by friends.

#13 Firechief1977

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Posted 10 April 2009 - 06:42 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1963
Windows 5.1.2600 Service Pack 3

4/10/2009 6:35:40 PM
mbam-log-2009-04-10 (18-35-40).txt

Scan type: Quick Scan
Objects scanned: 87978
Time elapsed: 10 minute(s), 40 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\WINDOWS\sysguard.exe (Trojan.FakeAlert) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

#14 boopme

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Posted 10 April 2009 - 06:54 PM

Facebook has potential, I obviously can not speak for the 2 private sites. You need to update MBam.
Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Firechief1977

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Posted 10 April 2009 - 07:18 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1963
Windows 5.1.2600 Service Pack 3

4/10/2009 7:15:32 PM
mbam-log-2009-04-10 (19-15-32).txt

Scan type: Quick Scan
Objects scanned: 87443
Time elapsed: 9 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)




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