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PC locking up


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2 replies to this topic

#1 bg55

bg55

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  • 1 posts
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  • Local time:02:59 AM

Posted 02 April 2009 - 07:05 PM

My PC has been locking up. Sometimes it runs smoothly, but then programs will begin to hang and Task Manager will have to be used to close them. This happens especially with IE when several windows are open. It takes awhile for the programs to close and when they do they close slowly, i.e. they slowly scroll down the monitor. Also some programs may take a minute or more to load. It also takes awhile for the PC to shut down and reboot. I have Norton, Adaware, and Spybot installed and have ran them all with no success. I also installed and ran AVG spyware, but uninstalled it when the scan was completed. It should be noted that I recently performed a complete reformat and installed updated drivers and firmware. Any help would be appreciated.

Win XP home SP3
P4 processor
512 RAM
160 gig hd


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 19:12:38.06 on Thu 04/02/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.163 [GMT -4:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated)
FW: Norton Internet Worm Protection *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxctcoms.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = localhost;*.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Norton SystemWorks] "c:\program files\norton systemworks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [LTMSG] LTMSG.exe 7
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [DVDTray] "c:\program files\hp dvd\umbrella\DVDTray.exe"
mRun: [lxctmon.exe] "c:\program files\lexmark 5400 series\lxctmon.exe"
mRun: [Lexmark 5400 Series Fax Server] "c:\program files\lexmark 5400 series\fm3032.exe" /s
mRun: [EzPrint] "c:\program files\lexmark 5400 series\ezprint.exe"
mRun: [LXCTCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCTtime.dll,_RunDLLEntry@16
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime alternative\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spamsu~1.lnk - c:\program files\intermute\spamsubtract\SpamSubtract.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
LSP: SpSubLSP.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1237959955156
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238517764203
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4/jinstall-14_02-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxsrvc.dll
Notify: OPXPGina - c:\program files\softex\omnipass\opxpgina.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\tqbhrg3g.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-31 64160]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton systemworks\norton antivirus\SAVRTPEL.SYS [2004-7-23 50312]
R1 StarPortLite;StarPort Storage Controller (Lite);c:\windows\system32\drivers\StarPortLite.sys [2009-3-26 93544]
R2 BCMNTIO;BCMNTIO;c:\progra~1\checkit\diagno~1\BCMNTIO.sys [2009-3-25 3744]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2004-8-27 197992]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2004-8-27 181608]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R2 MAPMEM;MAPMEM;c:\progra~1\checkit\diagno~1\MAPMEM.sys [2009-3-25 3904]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton systemworks\norton antivirus\NAVAPSVC.EXE [2004-8-30 177264]
R2 NProtectService;Norton Unerase Protection;c:\progra~1\norton~2\norton~1\NPROTECT.EXE [2004-8-30 95328]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2009-3-25 819352]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090401.003\NAVENG.Sys [2009-4-1 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090401.003\NavEx15.Sys [2009-4-1 876144]
R3 SAVRT;SAVRT;c:\program files\norton systemworks\norton antivirus\SAVRT.SYS [2004-7-23 338056]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2004-8-30 67184]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2004-8-27 79208]
S3 SAVScan;SAVScan;c:\program files\norton systemworks\norton antivirus\SAVSCAN.EXE [2004-7-23 198368]

=============== Created Last 30 ================

2009-04-02 17:56 212,240 a------- c:\windows\system32\RichTx32.ocx
2009-04-02 17:56 124,688 a------- c:\windows\system32\MSWinSck.ocx
2009-04-02 17:56 1,753,088 a------- c:\windows\system32\ExGrid.dll
2009-04-02 17:56 614,400 a------- c:\windows\system32\ExButton.dll
2009-04-02 17:56 602,112 a------- c:\windows\system32\ExMenu.dll
2009-04-02 17:56 516,096 a------- c:\windows\system32\ExTab.dll
2009-04-02 17:56 307,200 a------- c:\windows\system32\ExPMenu.dll
2009-04-02 17:56 356,352 a------- c:\windows\system32\eSellerateEngine.dll
2009-04-02 17:56 118,784 a------- c:\windows\system32\eWebControl.dll
2009-04-02 17:56 <DIR> --d----- c:\program files\common files\eSellerate
2009-04-02 17:56 140,288 a------- c:\windows\system32\COMDLG32.OCX
2009-04-02 17:56 <DIR> --d----- c:\program files\AnswersThatWork
2009-04-02 15:02 <DIR> --d----- c:\docume~1\owner\applic~1\LimeWire
2009-04-02 15:01 <DIR> --d----- c:\program files\LimeWire
2009-04-02 00:46 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-04-02 00:46 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-02 00:46 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-02 00:46 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-02 00:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-01 22:09 <DIR> --d----- c:\program files\AVG
2009-04-01 20:16 <DIR> --d----- C:\VundoFix Backups
2009-04-01 19:48 3,414 a------- c:\windows\system32\tmp.reg
2009-04-01 18:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Grisoft
2009-04-01 14:40 <DIR> --d----- c:\docume~1\owner\applic~1\OpenOffice.org
2009-04-01 14:35 <DIR> --d----- c:\program files\JRE
2009-04-01 14:35 <DIR> --d----- c:\program files\OpenOffice.org 3
2009-04-01 07:52 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-01 07:52 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-03-31 22:32 87,608 a------- c:\docume~1\owner\applic~1\inst.exe
2009-03-31 22:32 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-03-31 22:32 47,360 a------- c:\docume~1\owner\applic~1\pcouffin.sys
2009-03-31 22:32 <DIR> --d----- c:\program files\DVDFab 5
2009-03-31 21:56 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-31 19:29 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-03-31 19:25 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-31 19:25 <DIR> --d----- c:\program files\Lavasoft
2009-03-31 13:11 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-31 13:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-03-31 12:59 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-03-31 00:39 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-03-31 00:39 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-31 00:39 <DIR> --d----- c:\program files\iPod
2009-03-31 00:39 <DIR> --d----- c:\program files\iTunes
2009-03-31 00:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-31 00:39 <DIR> --d----- c:\program files\Bonjour
2009-03-29 22:29 <DIR> --d----- c:\windows\system32\Adobe
2009-03-26 20:57 <DIR> --d----- c:\docume~1\owner\applic~1\Any Video Converter
2009-03-26 20:57 <DIR> --d----- c:\program files\Any Video Converter
2009-03-26 02:32 113,664 a------- c:\windows\system32\drivers\imagesrv.sys
2009-03-26 02:32 5,632 a------- c:\windows\system32\drivers\imagedrv.sys
2009-03-26 02:32 569,344 a------- c:\windows\system32\imagr5.dll
2009-03-26 02:32 544,768 a------- c:\windows\system32\imagx5.dll
2009-03-26 02:32 283,920 a------- c:\windows\system32\ImagXpr5.dll
2009-03-26 02:32 38,912 a------- c:\windows\system32\picn20.dll
2009-03-26 02:32 155,648 a------- c:\windows\system32\NeroCheck.exe
2009-03-26 02:29 <DIR> --d-h--- c:\windows\PIF
2009-03-26 02:25 <DIR> --d----- c:\program files\DVD Shrink
2009-03-26 00:16 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-03-26 00:15 93,544 a------- c:\windows\system32\drivers\StarPortLite.sys
2009-03-26 00:15 <DIR> --d----- c:\program files\Rocket Division Software
2009-03-26 00:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\vsosdk
2009-03-25 23:18 53,248 a------- c:\windows\system32\vp6dec_settings.cpl
2009-03-25 23:17 761 a------- c:\windows\m3jp2k.ini
2009-03-25 23:17 702 a------- c:\windows\mmtvmj.ini
2009-03-25 23:17 714 a------- c:\windows\m3jpeg.ini
2009-03-25 23:17 152,064 a------- c:\windows\system32\unrar.dll
2009-03-25 23:17 761,856 a------- c:\windows\system32\xvidcore.dll
2009-03-25 23:17 417,792 a------- c:\windows\system32\ac3filter.cpl
2009-03-25 23:17 <DIR> --d----- c:\program files\ACE Mega CoDecS Pack
2009-03-25 21:54 3,120 a------- c:\windows\system32\FGD2FH5B.ocx
2009-03-25 21:54 3,120 a------- c:\windows\DF8MLHS2.ocx
2009-03-25 21:53 <DIR> --d----- c:\program files\AviSynth 2.5
2009-03-25 21:53 <DIR> --d----- c:\program files\123CopyDVD Gold 2009
2009-03-25 12:34 <DIR> --d----- c:\program files\common files\xing shared
2009-03-25 12:22 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-03-25 12:22 57,344 a------- c:\windows\system32\QuickTime.qts
2009-03-25 12:22 <DIR> --d----- c:\program files\QuickTime Alternative
2009-03-25 09:15 <DIR> --d----- c:\program files\Western Digital
2009-03-25 09:14 <DIR> --d----- c:\program files\Western Digital Technologies
2009-03-25 08:15 <DIR> --d----- C:\drivers
2009-03-25 07:28 <DIR> --d----- c:\docume~1\owner\applic~1\5400 Series
2009-03-25 07:27 <DIR> --d----- c:\program files\Lx_cats
2009-03-25 07:27 40,960 a------- c:\windows\system32\lxctvs.dll
2009-03-25 07:27 335,872 a------- c:\windows\system32\lxctcoin.dll
2009-03-25 07:26 87,040 ac------ c:\windows\system32\dllcache\wiafbdrv.dll
2009-03-25 07:26 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-03-25 07:26 87,040 a------- c:\windows\system32\wiafbdrv.dll
2009-03-25 07:26 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-03-25 07:26 65,536 a------- c:\windows\system32\lxctcaps.dll
2009-03-25 07:26 692,224 a------- c:\windows\system32\lxctdrs.dll
2009-03-25 07:26 61,440 a------- c:\windows\system32\lxctcnv4.dll
2009-03-25 07:26 40,960 a------- c:\windows\system32\lxctpmon.dll
2009-03-25 07:26 32,768 a------- c:\windows\system32\LXCTFXPU.DLL
2009-03-25 07:25 98,304 a------- c:\windows\system32\IM31XPNG.DEL
2009-03-25 07:25 69,632 a------- c:\windows\system32\IM31XTIF.DEL
2009-03-25 07:25 49,152 a------- c:\windows\system32\IM31IMG.DIL
2009-03-25 07:25 12,288 a------- c:\windows\system32\lxctpmrc.dll
2009-03-25 07:25 339,968 a------- c:\windows\system32\IMGMAN32.DLL
2009-03-25 07:25 98,345 a------- c:\windows\system32\IMHOST32.DLL
2009-03-25 07:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\5400 Series
2009-03-25 07:23 <DIR> --d----- c:\program files\Lexmark Toolbar
2009-03-25 07:23 <DIR> --d----- c:\program files\Abbyy FineReader 6.0 Sprint
2009-03-25 07:22 <DIR> --d----- c:\program files\Lexmark 5400 Series
2009-03-25 06:58 30 a------- c:\windows\Showbiz20.ini
2009-03-25 06:46 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-25 06:46 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-25 06:35 <DIR> --d----- c:\program files\HP DVD
2009-03-25 06:26 <DIR> --d----- c:\program files\common files\Sonic
2009-03-25 06:25 108,544 -------- c:\windows\system32\pxcpyi64.exe
2009-03-25 06:25 104,960 -------- c:\windows\system32\pxinsi64.exe
2009-03-25 06:25 <DIR> --d----- c:\program files\common files\SureThing Shared
2009-03-25 06:25 <DIR> --d----- c:\program files\Sonic RecordNow!
2009-03-25 06:25 <DIR> --d----- c:\program files\Sonic
2009-03-25 06:05 <DIR> --d----- C:\Softpaq
2009-03-25 06:00 <DIR> --d----- C:\temp
2009-03-25 05:55 156,672 -------- c:\windows\system32\RtlCPAPI.dll
2009-03-25 05:55 69,632 -------- c:\windows\soundman.exe
2009-03-25 05:55 40,448 -------- c:\windows\system32\ChCfg.exe
2009-03-25 05:55 9,196,032 -------- c:\windows\system32\RTLCPL.exe
2009-03-25 05:55 208,896 -------- c:\windows\alcupd.exe
2009-03-25 05:55 141,016 -------- c:\windows\system32\alsndmgr.wav
2009-03-25 05:55 139,264 -------- c:\windows\alcrmv.exe
2009-03-25 05:53 <DIR> --d----- c:\program files\HP
2009-03-25 05:53 <DIR> --d----- c:\windows\Downloaded Installations
2009-03-25 05:18 <DIR> --d----- c:\program files\common files\Smith Micro Shared
2009-03-25 05:18 <DIR> --d----- c:\program files\CheckIt
2009-03-25 04:43 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-25 04:42 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-25 04:42 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-25 04:42 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-03-25 04:42 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-25 04:42 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-25 04:42 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-25 04:42 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-25 04:42 <DIR> --d----- C:\08caa6ee64ecde4cdc
2009-03-25 04:38 <DIR> --d----- c:\docume~1\owner\applic~1\Windows Desktop Search
2009-03-25 04:37 <DIR> --d----- c:\program files\Windows Desktop Search
2009-03-25 04:37 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-03-25 04:37 192,000 -c------ c:\windows\system32\dllcache\offfilt.dll
2009-03-25 04:37 98,304 -c------ c:\windows\system32\dllcache\nlhtml.dll
2009-03-25 04:37 29,696 -c------ c:\windows\system32\dllcache\mimefilt.dll
2009-03-25 04:36 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-03-25 04:36 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-25 04:36 6,066,688 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-03-25 04:36 2,455,488 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2009-03-25 04:36 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-25 04:36 383,488 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2009-03-25 04:36 267,776 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-03-25 04:36 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2009-03-25 04:36 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-03-25 04:32 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-03-25 04:31 <DIR> --d----- c:\windows\system32\LogFiles
2009-03-25 04:22 <DIR> --d----- c:\program files\SymNetDrv
2009-03-25 04:17 1,399 a------- c:\windows\system\hpsysdrv.DAT
2009-03-25 04:12 <DIR> --d----- C:\I386
2009-03-25 04:08 4,608 a------- c:\windows\system32\drivers\symlcbrd.sys
2009-03-25 04:08 <DIR> --d----- c:\program files\Norton SystemWorks
2009-03-25 04:06 <DIR> --d--r-- C:\Program Files
2009-03-25 04:06 <DIR> --d--r-- c:\documents and settings\all users\Documents
2009-03-25 04:05 <DIR> --d--r-- c:\windows\Offline Web Pages
2009-03-25 04:04 <DIR> -cdshr-- c:\windows\system32\dllcache
2009-03-25 04:04 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-03-25 04:03 1,160,192 -c------ c:\windows\system32\dllcache\urlmon.dll
2009-03-25 04:03 826,368 -c------ c:\windows\system32\dllcache\wininet.dll
2009-03-25 04:03 1,499,136 -c------ c:\windows\system32\dllcache\shdocvw.dll
2009-03-25 04:03 3,594,752 -c------ c:\windows\system32\dllcache\mshtml.dll
2009-03-25 04:03 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-25 04:02 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-03-25 04:02 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-03-25 04:02 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-25 04:02 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-25 04:02 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-25 04:02 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-25 04:02 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-03-25 04:02 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-03-25 04:01 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-03-25 04:01 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-03-25 03:55 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-03-25 03:50 163,840 a------- c:\windows\system32\igfxres.dll
2009-03-25 03:47 <DIR> --d----- c:\windows\system32\scripting
2009-03-25 03:47 <DIR> --d----- c:\windows\l2schemas
2009-03-25 03:47 <DIR> --d----- c:\windows\system32\en
2009-03-25 03:42 <DIR> --d----- c:\windows\network diagnostic
2009-03-25 03:41 23,040 ac------ c:\windows\system32\dllcache\psapi.dll
2009-03-25 03:40 50,176 ac------ c:\windows\system32\dllcache\mdhcp.dll
2009-03-25 03:39 1,175,635 ac------ c:\windows\system32\dllcache\hrtzres.dll
2009-03-25 03:38 32,816 ac------ c:\windows\system32\dllcache\commdlg.dll
2009-03-25 03:34 300,969 -c------ c:\windows\system32\dllcache\viz.wmv
2009-03-25 03:33 773 -c------ c:\windows\system32\dllcache\cnth.gif
2009-03-25 03:33 773 -c------ c:\windows\system32\dllcache\cnt.gif
2009-03-25 03:33 772 -c------ c:\windows\system32\dllcache\cntd.gif
2009-03-25 03:33 760 -c------ c:\windows\system32\dllcache\cloapph.gif
2009-03-25 03:33 717 -c------ c:\windows\system32\dllcache\cloapp.gif
2009-03-25 03:33 229,376 -c------ c:\windows\system32\dllcache\cewmdm.dll
2009-03-25 03:33 542,720 -c------ c:\windows\system32\dllcache\blackbox.dll
2009-03-25 03:33 999 -c------ c:\windows\system32\dllcache\bktrh.gif
2009-03-25 03:33 233,472 -------- c:\windows\system32\azroles.dll
2009-03-25 03:33 7,168 -------- c:\windows\system32\bitsprx4.dll
2009-03-25 03:33 7,168 -c------ c:\windows\system32\dllcache\asferror.dll
2009-03-25 03:33 136,192 -------- c:\windows\system32\aaclient.dll
2009-03-25 03:11 221,184 a------- c:\windows\system32\wmpns.dll
2009-03-25 03:10 <DIR> --d----- c:\windows\peernet
2009-03-25 03:10 <DIR> --d----- c:\windows\provisioning
2009-03-25 03:08 <DIR> --d----- c:\windows\ServicePackFiles
2009-03-25 03:03 <DIR> --d----- c:\windows\EHome
2009-03-25 02:59 67,866 -------- c:\windows\system32\drivers\netwlan5.img
2009-03-25 02:59 11,264 -------- c:\windows\system32\spnpinst.exe
2009-03-25 02:59 7,208 -------- c:\windows\system32\secupd.sig
2009-03-25 02:59 4,569 -------- c:\windows\system32\secupd.dat
2009-03-25 01:48 <DIR> --d----- c:\windows\system32\PreInstall
2009-03-25 01:48 26,488 a------- c:\windows\system32\spupdsvc.exe
2009-03-25 01:48 <DIR> --d-h--- c:\windows\$hf_mig$
2009-03-25 01:47 <DIR> --d----- c:\windows\system32\bits
2009-03-25 01:47 354,304 ac------ c:\windows\system32\dllcache\winhttp.dll
2009-03-25 01:47 354,304 a------- c:\windows\system32\winhttp.dll
2009-03-25 01:47 18,944 a------- c:\windows\system32\qmgrprxy.dll
2009-03-25 01:47 438,784 -------- c:\windows\system32\xpob2res.dll
2009-03-25 01:47 8,192 -------- c:\windows\system32\bitsprx2.dll
2009-03-25 01:47 7,168 -------- c:\windows\system32\bitsprx3.dll
2009-03-25 01:46 213,528 a------- c:\windows\system32\wuaucpl.cpl
2009-03-25 01:46 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-03-25 01:46 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-03-25 01:46 23,576 a------- c:\windows\system32\wuapi.dll.mui
2009-03-25 01:46 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-03-25 01:45 <DIR> --dsh--- c:\documents and settings\owner\UserData
2009-03-25 01:25 <DIR> --dshr-- C:\cmdcons
2009-03-25 01:25 <DIR> --d----- c:\windows\setup.pss
2009-03-25 01:25 <DIR> --d----- c:\windows\setupupd
2009-03-25 01:25 <DIR> --d----- C:\WUTemp
2009-03-25 01:25 182,880 a------- c:\windows\system32\iuenginenew.dll
2009-03-25 01:25 3,850 a--shr-- c:\windows\system32\drivers\HP_DM175A-ABA S5400NX NA310_YW_Pres_QMXM340_E34NAheRED2_4_I P4SD-LA _SASUSTeK Computer INC._VRev 1.xx_B3.18_T031119_WXH1_L409_M504_J160_7Intel_8Pentium 4_92.6_1104C8023_N10EC8139_P_Z11C1044C_K_A808624D5_U808624D2_G80862572.MRK
2009-03-25 01:24 1,287,168 a------- c:\windows\system32\ole32.dll
2009-03-25 01:24 584,704 a------- c:\windows\system32\rpcrt4.dll
2009-03-25 01:24 399,360 a------- c:\windows\system32\rpcss.dll
2009-03-25 01:23 <DIR> --d----- c:\program files\Java Web Start
2009-03-25 01:23 52,480 ac------ c:\windows\system32\dllcache\i8042prt.sys
2009-03-25 01:23 24,576 ac------ c:\windows\system32\dllcache\kbdclass.sys
2009-03-25 01:23 52,480 a------- c:\windows\system32\drivers\i8042prt.sys
2009-03-25 01:23 24,576 a------- c:\windows\system32\drivers\kbdclass.sys
2009-03-25 01:23 0 a------- c:\windows\system32\iAlmcoin.dll
2009-03-25 01:23 <DIR> --d----- c:\program files\Yahoo!
2009-03-25 01:22 <DIR> --d----- c:\program files\Encarta Online
2009-03-25 01:21 146,048 ac------ c:\windows\system32\dllcache\portcls.sys
2009-03-25 01:21 60,160 ac------ c:\windows\system32\dllcache\drmk.sys
2009-03-25 01:21 146,048 a------- c:\windows\system32\drivers\portcls.sys
2009-03-25 01:21 60,160 a------- c:\windows\system32\drivers\drmk.sys

==================== Find3M ====================

2009-03-25 06:25 20,576 -------- c:\windows\system32\drivers\pxhelp20.sys
2009-03-25 03:55 81,151 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-25 03:53 420,432 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\pchplugin.zip
2009-03-25 03:53 49,152 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\PCHI18N.dll
2009-03-25 03:53 106,496 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\PluginCtrl.dll
2009-03-25 03:53 77,824 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\WinVerifyTrust.dll
2009-03-25 03:52 159,744 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\PCHButton.exe
2009-03-25 03:52 122,880 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\SearchCtrl.dll
2009-03-25 03:52 126,976 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\ContentUpdater.exe
2009-03-25 03:52 1,306,152 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\presario\xphnars3en\plugin\bin\motdeusr.zip
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-16 14:45 73,728 a------- c:\windows\system32\RtNicProp32.dll
2003-12-11 10:56 0 a--sh--- c:\windows\sminst\HPCD.SYS

============= FINISH: 19:13:54.78 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 11 April 2009 - 03:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 18 April 2009 - 02:22 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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