Posted 02 April 2009 - 06:51 PM
I bought a PC Backup & Recovery called Acronis True Image 11 Home to wipe out /reformat my mom's laptop. It came with two cds, one is a bootable cd and the other is Disk Management Toolbox (disk director). I used the bootable cd, went to Acronis Drive Cleaner, it gave me option to either have a certain drive to be erased or the entire drive and I click on the picture box that shows the hardrive with the # of GB (which is I believe is the entire drive) and clicked next which a pop up comes up and says "Warning! You have selected the active parition" so I clicked ok. Then, it lead me to the next section to where I have to select actions to be performed after the data is wiped and I chose Format, then selected an alogorithm and lastly clicked proceed. It took 3-4 hours to complete. After I had done everything, and restarted to the laptop I had a message saying "NTLDR" is missing press ctrl+alt+del to restart. I do not know what to do, any help will be appreciated.
The laptop is HP Pavilion dv4000 | dv4307cl