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settlers IV .dll problem


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10 replies to this topic

#1 thenoose

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Posted 15 June 2005 - 02:12 PM

i recently bought this game and when i click on play it says "this application has failed to start because BB_support.dll was not found. Re-installing the application may fix this problem"
I tried reinstalling quite a few times but i think its something to do with my pc because i always get messages titled "crgm.exe Bad Image" saying "The application or DLL c:\windows\winmm.dll is not a valid Windows image. Please check this against your installation diskette"
Im using a valid copy of windows xp home edition, but weve needed to re-install windows several times.
Please help someone!
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#2 rexifelis

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Posted 15 June 2005 - 03:12 PM

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what version of directx do you have on your machine?

just go to start --> run --> dxdiag (press enter)

and in that screen that pops up it will say what version... like 8 or 9...
and it will look something like this:
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if it is not 9c you might have to reinstall directx.
the download is availble here:
Microsoft's DirectX homepage

hope this helps,

--rex
"Any technology, no matter how primitive, is magic to those who don't understand it."
--Florence Ambrose
Freefall (gooood webcomic)
reference to the specific strip that my quote came from.

#3 thenoose

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Posted 17 June 2005 - 01:19 PM

thanks, it was version 8 and i updated it to 9,0c

It still doesnt work though, do you think itll work when i reinstall windows? or is there another solution?
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#4 The Trip

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Posted 17 June 2005 - 04:22 PM

Try downloading this dll, here
http://www.dll-files.com/dllindex/dll-files.shtml?winmm

and unzip it into the,
C:\windows\
Directory

#5 thenoose

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Posted 24 June 2005 - 07:33 AM

still didnt work :thumbsup: anyone else?
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#6 thenoose

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Posted 29 June 2005 - 03:42 PM

anyone?
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#7 thenoose

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Posted 31 July 2005 - 05:13 PM

oh well im reformatting my pc so i hope it works after that
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#8 Doominator25

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Posted 31 July 2005 - 11:40 PM

I have Settlers IV too and Windows XP home, and it works fine for me... you might want to try downloading the patch, it might help... :thumbsup:

#9 thenoose

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Posted 01 August 2005 - 07:44 AM

where can i get the patch? and does it work for the german version too?
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#10 conk

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Posted 01 August 2005 - 08:21 AM

the homepage has the patch and it should cover most languages so german should be fine
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#11 Vidric

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Posted 08 September 2005 - 09:31 AM

Is there a place where I can simply download BB_support.dll ?




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