Posted 15 June 2005 - 10:54 AM
I will try to make this as concise as possible.
I recently had somehow gotten spyware on my Dell computer. I followed some instructions found on the web and was receiving an error that my system32/SOFTWARE folder was missing or damaged. I am intentionally leaving the steps I took to repair the spyware off of this post because I think that at this point it is too late to do anything about that.
After recieving the error, I decided to do a clean install of my Windows ME using the disk that came with the computer. I followed all the instructions and it seemed to work ok, but when I start up the computer one of two things happens:
1) I get the error message "VMM901) = 0000c0c1 error: 0E :0028: c000d0c1" on a blue screen and nothing will start up.
2) I get the desktop (but no icons) and then an error pops up "cmdninst has caused and error in KERNEL32.DLL cmdnisnst will now close" if I open my task manager cmdninst is the only application running, sometimes listed 10 or 15 times.
I think it is important to say that both of these were errors that I got before my OS was 'clean installed' the first time (by a friend in the IT buisness), but we reinstalled with 2000 Pro NOT ME at that time. It has worked perfectly up until the spyware incident.
My question is, do you think that purchasing a new operating system and reinstalling will put the computer back to running condition?
Should I be thinking about Windows 2000 or Windows XP (After all the problems, I certainly do NOT want to go back to ME)
I am sorry that I do not know the model of the computer, I can find out tonight and post tomorrow, but I do know that it is about 6 years old.
Thanks in advance,