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IE Browser shuts down off & on


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2 replies to this topic

#1 davewea

davewea

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Posted 01 April 2009 - 07:52 PM

Analyzer said possible problem or malware, but are critical settings and go to a hackthis forum to be sure. ran your D.D.S. and got a D.D.S. Report, but no Attach.txt file. The following is the message in the D.D.S> black box==
EDS.EXE: Can't read Startup: No such file or directory
FindSTR: Can't open svclist.dat
The batch file can't be found

D.D.S.txt file


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 19:35:34.46 on Wed 04/01/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_12

============== Pseudo HJT Report ===============

uStart Page = hxxp://myembarq.com/index.php
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=desktop
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = localhost;*.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0

\yt.dll
uURLSearchHooks: AdFactoryPro Toolbar: {fbf7f820-644c-4edd-9816-0a5463130bb8} - c:\program files\adfactorypro\tbAdF0.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Browser Defender Toolbar: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\browser

defender\PCTBrowserDefender.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google

toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program

files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google

toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6

\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Browser Defender Toolbar: {23b0d39a-e245-41b7-bf86-1238cf62625e} - c:\program files\browser

defender\PCTBrowserDefender.dll
TB: AdFactoryPro Toolbar: {fbf7f820-644c-4edd-9816-0a5463130bb8} - c:\program files\adfactorypro\tbAdF0.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
uRun: [Web Video Downloader] "c:\program files\sourcetec\sothink web video downloader stand-alone\VideoDownloader.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [wcmdmgr] c:\windows\wt\updater\wcmdmgrl.exe -launch
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
uPolicies-explorer: HideClock = 0 (0x0)
mPolicies-explorer: NoResolveTrack = 0 (0x0)
mPolicies-explorer: NoFileAssociate = 0 (0x0)
mPolicies-system: NoDispSettingsPage = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Sothink SWF Catcher - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {23B0D39A-E245-41B7-BF86-1238CF62625E}
IE: {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1

\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper200711281.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -

hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-

i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-

i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -

hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - c:\windows\wc98pp.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-04-01 15:56 <DIR> -cd----- c:\docume~1\owner\applic~1\Uniblue
2009-04-01 15:53 <DIR> -cd----- c:\program files\Uniblue
2009-04-01 15:52 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{6F6DBADD-35E9-42D7-82C1-1F65F2F31141}
2009-03-30 19:10 159,600 ac------ c:\windows\system32\drivers\pctgntdi.sys
2009-03-30 19:08 97,408 ac------ c:\windows\system32\drivers\pctfw.sys
2009-03-30 19:08 95,640 ac------ c:\windows\system32\drivers\pctplfw.sys
2009-03-30 19:08 <DIR> -cd----- c:\program files\PC Tools Firewall Plus
2009-03-29 09:39 <DIR> -cd----- c:\program files\PingSlinger
2009-03-28 18:11 28,560 ac------ c:\windows\system32\drivers\AVHook.sys
2009-03-28 18:11 21,904 ac------ c:\windows\system32\drivers\AVRec.sys
2009-03-28 18:11 21,904 ac------ c:\windows\system32\drivers\AVFilter.sys
2009-03-27 20:58 <DIR> -cd----- c:\docume~1\owner\applic~1\PCToolsFirewallPlus
2009-03-27 20:27 51,472 ac------ c:\windows\system32\drivers\TfFsMon.sys
2009-03-27 20:27 39,184 ac------ c:\windows\system32\drivers\TfSysMon.sys
2009-03-27 20:27 33,040 ac------ c:\windows\system32\drivers\TfNetMon.sys
2009-03-27 20:27 12,560 ac------ c:\windows\system32\drivers\TfKbMon.sys
2009-03-27 20:27 <DIR> -cd----- c:\program files\ThreatFire
2009-03-27 20:19 1,587,072 ac------ c:\windows\PCTBDCore.dll
2009-03-27 20:19 716,800 ac------ c:\windows\BDTSupport.dll
2009-03-27 20:19 157,568 ac------ c:\windows\PCTBDRes.dll
2009-03-27 20:19 143,360 ac------ c:\windows\SGDetectionTool.dll
2009-03-27 20:19 921 ac------ c:\windows\UDB.zip
2009-03-27 20:19 131 ac------ c:\windows\IDB.zip
2009-03-27 20:18 <DIR> -cd----- c:\program files\Browser Defender
2009-03-27 16:55 124 ac------ c:\windows\system32\index.dat
2009-03-27 16:55 98 ac------ c:\windows\system32\viridx.dat
2009-03-27 10:17 130,424 ac------ c:\windows\system32\drivers\PCTCore.sys
2009-03-27 10:17 73,840 ac------ c:\windows\system32\drivers\PCTAppEvent.sys
2009-03-27 10:16 <DIR> -cd----- c:\program files\common files\PC Tools
2009-03-27 10:16 <DIR> -cd----- c:\program files\PC Tools AntiVirus
2009-03-27 10:16 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-03-26 19:18 <DIR> -cd----- c:\program files\Adsen Image Grab
2009-03-26 18:09 <DIR> -cd----- c:\program files\NCH Software
2009-03-26 13:22 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-03-26 10:45 <DIR> -cd----- c:\docume~1\owner\applic~1\Software602
2009-03-25 20:50 37 ac------ c:\windows\SWFConverter.INI
2009-03-25 20:43 7,680 ac------ c:\windows\system32\ff_vfw.dll
2009-03-25 20:43 547 ac------ c:\windows\system32\ff_vfw.dll.manifest
2009-03-25 20:43 60,273 ac------ c:\windows\system32\pthreadGC2.dll
2009-03-25 20:43 <DIR> -cd----- c:\program files\ffdshow
2009-03-25 13:12 <DIR> -cd----- c:\windows\system32\XPSViewer
2009-03-25 13:08 1,676,288 -c------ c:\windows\system32\xpssvcs.dll
2009-03-25 13:08 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-03-25 13:08 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-25 13:08 575,488 -c------ c:\windows\system32\xpsshhdr.dll
2009-03-25 13:08 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-25 13:08 117,760 -c------ c:\windows\system32\prntvpt.dll
2009-03-25 13:08 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-25 13:08 <DIR> -cd----- C:\b6baae0ee6e7f0ab31ed5c0e48062b
2009-03-24 10:18 <DIR> -cd----- c:\program files\Adsen FavIcon
2009-03-23 22:22 23 ac------ c:\windows\SWFDecompiler.INI
2009-03-23 22:10 <DIR> -cd----- c:\program files\common files\SourceTec
2009-03-23 22:09 <DIR> -cd----- c:\program files\SourceTec
2009-03-17 17:55 <DIR> -cd----- c:\program files\PDF
2009-03-17 17:52 <DIR> -cd----- c:\program files\Software602
2009-03-17 17:51 <DIR> -cd----- c:\program files\common files\soft602
2009-03-17 16:46 <DIR> -cd----- c:\program files\Trend Micro
2009-03-17 05:11 1,070 ac------ C:\htmlcode.html
2009-03-13 04:20 <DIR> -cd----- c:\program files\instructionmanual
2009-03-11 14:19 28 ac------ c:\windows\system32\otyersona
2009-03-11 13:49 <DIR> -cd----- c:\program files\common files\Sonic
2009-03-11 13:48 <DIR> -cd----- c:\program files\common files\SureThing Shared
2009-03-11 13:48 <DIR> -cd----- c:\program files\Sonic
2009-03-11 13:48 <DIR> -cd----- c:\program files\RecordNow!
2009-03-11 10:59 <DIR> -cd----- c:\program files\Insofta 3D Text Commander
2009-03-11 10:23 44,544 -c------ c:\windows\AWuninstall.exe
2009-03-11 10:23 <DIR> -cd----- c:\program files\Lokas
2009-03-11 09:41 <DIR> -cd----- c:\program files\AWicons Pro
2009-03-08 14:44 <DIR> -cd----- c:\program files\Link Buzz
2009-03-04 19:24 <DIR> -cd----- c:\program files\Ad Words Digger
2009-03-04 11:14 <DIR> -cd----- c:\docume~1\owner\applic~1\YouSendIt
2009-03-04 11:12 <DIR> -cd----- c:\program files\YouSendIt

==================== Find3M ====================

2009-04-01 13:18 2,560 ac------ c:\windows\system32\drivers\mchInjDrv.sys
2009-03-11 09:00 410,984 ac------ c:\windows\system32\deploytk.dll
2009-03-08 18:47 249,856 -c------ c:\windows\Setup1.exe
2009-03-08 18:47 73,216 ac------ c:\windows\ST6UNST.EXE
2009-03-01 19:01 720,896 ac------ c:\windows\iun6002.exe
2009-02-14 00:20 256,874 ac------ c:\windows\XHeader Uninstaller.exe
2009-02-12 18:30 51,712 ac------ c:\windows\wc98pp.dll
2009-02-09 07:13 1,846,784 ac------ c:\windows\system32\win32k.sys
2009-01-21 01:32 115,712 ac------ c:\documents and settings\owner\unzdll.dll
2009-01-14 10:34 286,720 ac------ c:\windows\system32\swb_uninst.exe
2008-03-20 22:49 77 ac------ c:\program files\update.url
2008-03-20 22:49 77 ac------ c:\program files\support.url
2002-10-12 21:17 541,269 ac------ c:\documents and settings\owner\html_gen.exe

============= FINISH: 19:50:37.85 ===============

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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:12:11 AM

Posted 08 April 2009 - 06:52 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:12:11 AM

Posted 12 April 2009 - 03:34 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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