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I think this is an infection


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3 replies to this topic

#1 Ninco

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Posted 01 April 2009 - 07:34 PM

Well new here I usually manage on my own but I'm at a loss now, this is very recent every time I open trend micro, my internet browsers stop working, all my other internet using applications are fine , and in FF I get "Connection Interrupted....blah.blah blah" so I open Trend Micro to show me my network map and even though windows shows me im connected to the internet my network map just shows me wireless connected to my router and not connected to the internet, I thought this is very odd, then when I close Trend Micro everything is fine. Any help appreciated.

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#2 boopme

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Posted 01 April 2009 - 07:46 PM

Hello, I would suggest 2 things. Run this scan and Un and Reinstall TM.

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 Ninco

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Posted 01 April 2009 - 08:29 PM

Yes I did this awhile ago, as well as a full virus scan by Trend Micro. Computer is clean. Its still happening .

EDIT:oops didn't see the part about un/re install ill do that now.

EDIT:EDIT Uninstalling will delete all my quarantined files, is that safe? Epically for viruses that reinstall themselves

Edited by Ninco, 01 April 2009 - 09:09 PM.


#4 boopme

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Posted 01 April 2009 - 09:28 PM

Yes that's safe to do. it's the same as deleting them.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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