PC freezes sometimes

Hello, thanks in advance for your help. My pc freezes sometimes and I have not found malware so far, nor I have found a defined context in which freezes.


DDS (Ver_09-03-16.01) - NTFSx86
Run by patucha at 7:50:45.26 on 01-Apr-09
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.302 [GMT -6:00]

AV: avast! antivirus 4.8.1335 [VPS 090331-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\patucha\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
uRun: [Persistence] c:\windows\system32\igfxpers.exe
uRun: [IgfxTray] c:\windows\system32\igfxtray.exe
uRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech setpoint.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mozyhome status.lnk - c:\program files\mozyhome\mozystat.exe
IE: E&xportar a Microsoft Excel - c:\progra~1\microsoft office\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\microsoft office\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209654097213
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209654600588
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} - hxxps://secure.shared.live.com/Pa6vGqB728AxD-ckvrPc0A/etc/Microsoft.Live.Folders.RichUpload.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\patucha\applic~1\mozilla\firefox\profiles\9bu14zcl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-5-1 114768]
R1 kbfilter;Keyboard Filter Driver;c:\windows\system32\drivers\kbfilter.sys [2008-5-2 12856]
R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2008-5-5 53752]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-5-1 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-5-1 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-5-1 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-5-1 352920]

=============== Created Last 30 ================

2009-03-31 15:37 <DIR> --d----- c:\program files\Trend Micro
2009-03-28 09:22 <DIR> --d----- c:\documents and settings\patucha\.housecall6.6
2009-03-25 14:19 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-03-22 07:05 <DIR> --d----- c:\program files\Ares
2009-03-20 12:39 717 a------- c:\windows\cdplayer.ini
2009-03-20 12:38 <DIR> --d----- c:\program files\common files\xing shared
2009-03-20 12:38 <DIR> --d----- c:\program files\common files\Real
2009-03-18 13:26 <DIR> --d----- c:\windows\pss
2009-03-16 14:36 <DIR> --d----- c:\program files\MSXML 4.0
2009-03-15 19:34 <DIR> --d----- c:\program files\common files\PCSuite
2009-03-15 19:32 18,816 a------- c:\windows\system32\drivers\pccsmcfd.sys
2009-03-15 19:31 <DIR> --d----- c:\program files\PC Connectivity Solution
2009-03-15 19:04 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-03-15 19:04 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-03-15 19:04 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2009-03-15 19:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Nokia
2009-03-15 18:35 8,064 a------- c:\windows\system32\drivers\usbser_lowerfltj.sys
2009-03-15 18:35 8,064 a------- c:\windows\system32\drivers\usbser_lowerflt.sys
2009-03-15 18:35 22,016 a------- c:\windows\system32\drivers\ccdcmbo.sys
2009-03-15 18:35 1,112,288 a------- c:\windows\system32\wdfcoinstaller01007.dll
2009-03-15 18:35 659,968 a------- c:\windows\system32\nmwcdcocls.dll
2009-03-15 18:35 17,664 a------- c:\windows\system32\drivers\ccdcmb.sys
2009-03-15 14:43 <DIR> --d----- c:\documents and settings\patucha\dwhelper
2009-03-07 12:20 116,224 ac------ c:\windows\system32\dllcache\xrxwiadr.dll
2009-03-07 12:20 23,040 ac------ c:\windows\system32\dllcache\xrxwbtmp.dll
2009-03-07 12:20 27,648 ac------ c:\windows\system32\dllcache\xrxftplt.exe
2009-03-07 12:20 18,944 ac------ c:\windows\system32\dllcache\xrxscnui.dll
2009-03-07 12:20 4,608 ac------ c:\windows\system32\dllcache\xrxflnch.exe
2009-03-07 12:18 64,605 ac------ c:\windows\system32\dllcache\vvoice.sys
2009-03-07 12:17 285,760 ac------ c:\windows\system32\dllcache\stlnata.sys
2009-03-07 12:16 495,616 ac------ c:\windows\system32\dllcache\sblfx.dll
2009-03-07 12:15 121,344 ac------ c:\windows\system32\dllcache\phvfwext.dll
2009-03-07 12:14 59,104 ac------ c:\windows\system32\dllcache\n9i128v2.dll
2009-03-07 12:13 320,384 ac------ c:\windows\system32\dllcache\mgaum.sys
2009-03-07 12:12 26,624 ac------ c:\windows\system32\dllcache\irstusb.sys
2009-03-07 12:11 488,383 ac------ c:\windows\system32\dllcache\hsf_v124.sys
2009-03-07 12:10 43,008 ac------ c:\windows\system32\dllcache\esucm.dll
2009-03-07 12:09 110,592 ac------ c:\windows\system32\dllcache\dc260usd.dll
2009-03-07 12:08 66,594 ac------ c:\windows\system32\dllcache\c_864.nls
2009-03-07 12:07 268,160 ac------ c:\windows\system32\dllcache\atidvai.dll
2009-03-07 12:02 101,888 ac------ c:\windows\system32\dllcache\adpu160m.sys
2009-03-07 12:01 66,048 ac------ c:\windows\system32\dllcache\s3legacy.dll
2009-03-03 23:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NVIDIA Corporation
2009-03-03 23:33 671,744 a------- c:\windows\system32\DolbyHph.dll
2009-03-03 23:33 60,416 a------- c:\windows\system32\DSETUP.dll
2009-03-03 23:33 9,856 a------- c:\windows\system32\drivers\pfc.sys
2009-03-03 23:33 4,608 a------- c:\windows\system32\drivers\nvport.sys
2009-03-03 23:33 <DIR> --d----- c:\program files\NVIDIA Corporation

==================== Find3M ====================

2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-09 05:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-06-12 10:58 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061220080613\index.dat

============= FINISH: 7:51:13.78 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K

Hello KoanYorel, thanks for your answer. I am posting again the dds files. I have not yet found a pattern about when my laptop freezes, it does in very different situations.


DDS (Ver_09-03-16.01) - NTFSx86
Run by patucha at 10:25:06.65 on 09-Apr-09
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.341 [GMT -5:00]

AV: avast! antivirus 4.8.1335 [VPS 090408-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\patucha\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
uRun: [Persistence] c:\windows\system32\igfxpers.exe
uRun: [IgfxTray] c:\windows\system32\igfxtray.exe
uRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech setpoint.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mozyhome status.lnk - c:\program files\mozyhome\mozystat.exe
IE: E&xportar a Microsoft Excel - c:\progra~1\microsoft office\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\microsoft office\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209654097213
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209654600588
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} - hxxps://secure.shared.live.com/Pa6vGqB728AxD-ckvrPc0A/etc/Microsoft.Live.Folders.RichUpload.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\patucha\applic~1\mozilla\firefox\profiles\9bu14zcl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-4 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-5-1 114768]
R1 kbfilter;Keyboard Filter Driver;c:\windows\system32\drivers\kbfilter.sys [2008-5-2 12856]
R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2008-5-5 53752]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-5-1 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-5-1 138680]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-5-1 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-5-1 352920]

=============== Created Last 30 ================

2009-04-04 13:52 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-04 13:02 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-04 12:57 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-04 12:56 <DIR> --d----- c:\program files\Lavasoft
2009-04-02 18:08 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-03-31 16:37 <DIR> --d----- c:\program files\Trend Micro
2009-03-28 10:22 <DIR> --d----- c:\documents and settings\patucha\.housecall6.6
2009-03-22 08:05 <DIR> --d----- c:\program files\Ares
2009-03-20 13:39 717 a------- c:\windows\cdplayer.ini
2009-03-20 13:38 <DIR> --d----- c:\program files\common files\xing shared
2009-03-20 13:38 <DIR> --d----- c:\program files\common files\Real
2009-03-18 14:26 <DIR> --d----- c:\windows\pss
2009-03-16 15:36 <DIR> --d----- c:\program files\MSXML 4.0
2009-03-15 20:34 <DIR> --d----- c:\program files\common files\PCSuite
2009-03-15 20:32 18,816 a------- c:\windows\system32\drivers\pccsmcfd.sys
2009-03-15 20:31 <DIR> --d----- c:\program files\PC Connectivity Solution
2009-03-15 20:04 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-03-15 20:04 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-03-15 20:04 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2009-03-15 20:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Nokia
2009-03-15 19:35 8,064 a------- c:\windows\system32\drivers\usbser_lowerfltj.sys
2009-03-15 19:35 8,064 a------- c:\windows\system32\drivers\usbser_lowerflt.sys
2009-03-15 19:35 22,016 a------- c:\windows\system32\drivers\ccdcmbo.sys
2009-03-15 19:35 1,112,288 a------- c:\windows\system32\wdfcoinstaller01007.dll
2009-03-15 19:35 659,968 a------- c:\windows\system32\nmwcdcocls.dll
2009-03-15 19:35 17,664 a------- c:\windows\system32\drivers\ccdcmb.sys
2009-03-15 15:43 <DIR> --d----- c:\documents and settings\patucha\dwhelper

==================== Find3M ====================

2009-03-09 06:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-17 12:11 24,232 a------- c:\windows\system32\drivers\ElbyCDIO.sys
2009-02-17 08:33 89,256 a------- c:\windows\system32\ElbyCDIO.dll
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-06-12 11:58 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061220080613\index.dat

============= FINISH: 10:25:47.39 ===============

Hello.

There does not appear to be any malware. Perhaps too much memory is being used. Let's use HijackThis to disable some startup items next round.

Download, Install, and Save Log with HijackThis

• Download the installer HERE onto your desktop and double click it.
• You may be asked for confirmation for running an executable file. Select Run.
• You will be asked choose the install location. Please leave it at the default:
  C:\Program Files\Trend Micro\HijackThis.
• Select Install.
• The installation process should only take a few seconds. A shortcut named HijackThis will be created on your desktop so there will be no need to access the HijackThis program directly. The HijackThis window will pop-up after the installation.
• Click Do a System Scan and Save a Log File.
• The scan will complete in a moment and the log will pop-up.
• Copy the contents of the log into your next post.

---

With Regards,
The Panda

Hello Panda; thanks for your review, I forgot to tell you that there is a problem that happens now and then: the DVD drive is not recognized, right now, I have that problem, I cannot open the tray, Drive is not found with windows explorer, if I reset the laptop, usually the problem is solved. here is the log that you asked me:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:47:14 PM, on 10-Apr-09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\Microsoft Office\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1209654097213
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1209654600588
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} (Windows Live SkyDrive Upload Tool) - https://secure.shared.live.com/Pa6vGqB728Ax....RichUpload.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7962 bytes

Edited by cocuixtle, 10 April 2009 - 03:54 PM.

Hello.

Use HijackThis to Remove Uneeded Startup Entries
Programs that run automatically at startup can take up memory, causing your computer to be slow. Many of these entries are not needed.

Below is a list of entries in your HijackThis log that can be removed safely. Below each entry, you will find a brief description of it. Some are up to preference.

To remove entries you do not want, open HijackThis (if you are using Windows Vista, right click the icon and select Run As Administrator), select "Do a system scan only", put a check mark next to those entries and select "Fix checked".

If you experience any issues after removing any items, use the Backup feature to restore the items.

O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

Restart your computer.

Any improvement?

With Regards,
The Panda

Hello Panda, My laptop is much faster, I only use it for web browsing, outlook and office, everything else I do not care, so I am glad all the rest of the items were removed. You were saying that there perhaps too many programs were starting and I suppose that this is also related to the RAM. The only "tweak" that I have made to the system was the paging file size, I have 1 G, and I set the paging size to minimum 1521, maximum 4,500. Is it possible to be another cause for my problem?

Best Regards,
Cocuixtle

Hello.

Freezing is a random thing that is hard to find the cause of.

Does it occur after the HijackThis lines were removed.

With Regards,
The Panda

Hello Panda, so far, there has not be any other crash. and any application now starts much faster, I would think that chances are that the crashes will be reduced a lot. What are your suggestions for the page file size )virtual memory, if I have a 1 G RAM?
Best Regards,
Cocuixtle

Hello.

For a 1GB RAM, you should have 1.5 GB of paging file.

With Regards,
The Panda

Hello Panda, About some months ago, my laptop did not crash at all, this problem has been recently and is about every other day. If it crashes, lets say in the next ten days, and from now on, I see that it is again crashing continually, Do I open a new topic or do I reply to this one?
Best Regards,
Cocuixtle

Hello.

Let's leave this topic open for awhile and keep an eye on it.

We would ask you to start a new topic if it were a distinct separate problem, which it may not be here.

With Regards,
The Panda

Hello Panda, it is a great idea to leave it open, so I can be sure that this has been resolved. Meanwhile, I thank you for your time
Regards,
Cocuixtle

Hello Panda, the freezing events are less frequent, still, there are some. I think I have found a pattern that may be related to my DVD drive. programs that try to access the DVD, sometimes are not responding. If removing programs from the start has helped, I do not care remove even more (if you suggest), so, let me know if you want me so send the hijack again, since some of the items that you suggest me to remove from the hijack, also I remove the program, since I did not want the program at all. What are your thoughts?, regards,
Cocuixtle

Hello.

Last time we removed about all that was safe to remove.

What programs try to access the CD drive?

With Regards,
The Panda