Posted 01 April 2009 - 07:19 AM
Windows XP SP3, Office 2003 Standard w/SP3 in a Windows domain environment.
All printers installed are connected to a Windows Server 2000 print server.
Word 2003 suddenly lost all print function. No changes where made to the
system. If I click on File/Print… the print options dialog box does not pop
up. I can click on the print button in the toolbar (it highlights and is
clickable) but nothing happens. I can perform a print preview and attempt to
print but with the same issues.
I can click on Start/Printers and Faxes and print a test page. I can click
on the Adobe add-in button and convert it to a PDF and print the document
from Adobe. I can print from Excel, notepad, WordPad, Adobe and even IE7 if I
wanted to, just not Word (Outlook included because Word is the default email
Delete normal.dot, delete normal.dot and excel1.xlb (seen this restore
functionality before), checked for any disabled items and found none,
performed a repair installation, performed a complete reinstall of Office
2003, logged in using a different user account using different printers, all
with no luck.