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Trojans Found, Antivirus doesn't remove


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#1 dgolfnut

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Posted 31 March 2009 - 08:29 PM

Greetings,
I have been trying for 2 days now to get rid of these pests. Antivirus scans find viruses and quarantine - but it keeps coming back.
Most recent scan found: Trojan-Win32/Ertfor.A Trojan-Downloader.Win32.FraudLoad.vnjh Virtumonde Trojan.Crypt.ULPM.Gen Trojan.Unidentified.Gen.FN. Read these out of my Avanquest quarantine file.
Easycleaner startup inspection shows suspect entries which I tried to kill using fixit9 registry editor to delete file Fqeqebew in c:\windows\pbehagubinago.dll and kuvidevavu in c:\windows\system32\mureyiwa.dll. Also c:\windows\urewiyohupofuyi.dll. All three are starting from rundll32.exe.

Also, restarting system gets stuck for 4-5 minutes with the hard drive light staying on solid and if I try to reboot into safe mode it gets stuck for over 15 minutes. At that point I hard powered off and booted to the last working settings.

Below is the DDS log. Thanks in advance.


DDS (Ver_09-03-16.01) - NTFSx86
Run by David at 21:01:30.37 on Tue 03/31/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2363 [GMT -4:00]

AV: Avanquest Fix-It *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PowerPanelPlus\upssrv.exe
C:\PowerPanelPlus\upsio.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Common Files\AntiVirus\SBAMSvc.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\AOL\1187662177\ee\AOLSoftware.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\QUICKENW\bagent.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\CPdeSrvU.exe
F:\downloads\antivirus tools\ddstool.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT1048306
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Foxit Toolbar: {73c7d5b0-7b03-444a-84c7-ce1ba03b5573} - c:\program files\foxit\tbFox1.dll
BHO: {096a35b5-b13a-4a37-95f6-31ef4330b115} - c:\windows\system32\gelufitu.dll
BHO: c:\windows\system32\nhser43uhjnefr.dll: {c2ba40a2-74f3-42bd-f434-2604812c8954} - c:\windows\system32\nhser43uhjnefr.dll
TB: Foxit Toolbar: {73c7d5b0-7b03-444a-84c7-ce1ba03b5573} - c:\program files\foxit\tbFox1.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [QuickenScheduledUpdates] c:\program files\quickenw\bagent.exe
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [REMOTECENTER] c:\program files\creative\mediasource\remotecontrol\RCMan.EXE
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
mRun: [UMonit] c:\windows\system32\umonit.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [SBDrvDet] c:\program files\creative\sb drive det\SBDrvDet.exe /r
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HostManager] c:\program files\common files\aol\1187662177\ee\AOLSoftware.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [CARBONITE BACKUP] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [CTSYSVOL] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [HP COMPONENT MANAGER] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Mjikek] rundll32.exe "c:\windows\urewiyohupofuyi.dll",e
mRun: [Fqeqebew] rundll32.exe "c:\windows\Pbehagubinago.dll",e
StartupFolder: c:\docume~1\david\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\sony handheld\HOTSYNC.EXE
StartupFolder: c:\documents and settings\david\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quickenw\BILLMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monitor.lnk - c:\program files\sandisk\sandisk transfermate\SD Monitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quickenw\QWDLLS.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: aol.com\free
Trusted Zone: turbotax.com
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15030/CTSUEng.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} - hxxp://www.trendsecure.com/framework/control/en-US/activex/TmHcmsX.CAB
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://www.pandasecurity.com/activescan/cabs/as2stubie.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1193876760515
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9E265649-6E0E-4EEA-9F49-DAE0801440CF} - hxxp://70.91.60.194/WebDiginet.CAB
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15106/CTPID.cab
TCP: {8F85A6FB-2C19-41A6-ADB5-1D1C472CC12D} = 208.67.222.222,208.67.222.220
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: c:\windows\system32\nhser43uhjnefr.dll: {c2ba40a2-74f3-42bd-f434-2604812c8954} - c:\windows\system32\nhser43uhjnefr.dll
STS: {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - No File
SEH: HookRC Class: {a5780613-492e-4a2a-a7fd-549610edf6cc} - c:\program files\vcom\recovery commander\RCHOOK.DLL
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 relog_ap
LSA: Notification Packages = scecli c:\windows\system32\vilusafo.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\david\applic~1\mozilla\firefox\profiles\dc3ejvjh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1048306&SearchSource=3&q=
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/
FF - component: c:\documents and settings\david\application

data\mozilla\firefox\profiles\dc3ejvjh.default\extensions\{73c7d5b0-7b03-444a-84c7-ce1ba03b5573}\components\FFAlert.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPOJI610.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {3D1123B3-134D-4CD4-886C-6AAE4D2351BA} - c:\documents and settings\david\local settings\application

data\{3D1123B3-134D-4CD4-886C-6AAE4D2351BA}

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-1-22 28544]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2008-10-28 13360]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2008-12-19 202928]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2009-1-29 13088]
R2 PfDetNT;PfDetNT;c:\windows\system32\drivers\pfmodnt.sys [2006-8-11 8192]
R2 SBAMSvc;Fix-It;c:\program files\common files\antivirus\SBAMSvc.exe [2008-10-28 886056]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2008-10-28 68912]
S3 fixustor;fixustor;c:\windows\system32\drivers\fixustor.sys [2007-3-4 6016]
S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2008-10-23 92464]

=============== Created Last 30 ================

2009-03-30 22:24 <DIR> --d----- c:\program files\ToniArts
2009-03-27 23:19 17,920 a------- c:\windows\CTHELPER.EXE
2009-03-27 18:40 157,696 a------- c:\windows\urewiyohupofuyi.dll
2009-03-27 18:15 40,448 a------- c:\windows\Pbehagubinago.dll
2009-03-24 22:02 107,596 a------- C:\toolkit_widget.gif
2009-03-24 21:59 <DIR> --d----- c:\program files\DriverGuide DriverScan
2009-03-21 13:40 30,544 a------- c:\windows\dirdib.drv
2009-03-21 13:40 30,272 a------- c:\windows\macromix.dll
2009-03-19 20:39 <DIR> --d----- c:\program files\MediaMonkey
2009-03-18 21:39 266,360 a------- c:\windows\system32\TweakUI.exe
2009-03-18 21:39 160,217 a------- c:\windows\system32\PowerToysLicense.rtf
2009-03-12 22:26 370 a---h--- C:\IPH.PH
2009-03-07 10:57 <DIR> --d----- c:\program files\Microsoft

==================== Find3M ====================

2009-03-28 12:45 16,450,560 ---shr-- C:\SYSCMNDR.SYS
2009-03-27 18:15 99,328 a--sh--- c:\windows\system32\navuzawu.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\dllcache\win32k.sys
2009-02-04 10:45 6 a------- c:\windows\fonts\wfonts.key
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2003-11-10 17:26 376,884 a------- c:\program files\image001.bmp
2008-09-01 07:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat

============= FINISH: 21:02:53.04 ===============

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#2 dgolfnut

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Posted 04 April 2009 - 05:28 AM

I had a disk image from before the infection and restored to it. Then restored my data files to the current data and the infection is gone - no dll.exe items in startup, speed of reboots back to normal, antivirus deep scan shows nothing. All appears to be good except...

In the restore I ended up copying a duplicate temporary internet folder with something in it that concerns me. There is an entry that I have not been able to delete. I can't copy and paste it. I've tried going into safe mode and deleting it. It begins with dref=http%253A%252F%252fbl117.... and has in it mail.live.com
and what looks like a program ID #. This makes me think it might be a bot of some sort that might be sending my information somewhere or using my computer to send out spam. Looking at it in my computer the type is ASPX%253Contactid%253D....

Right clicking on it only gives the options to open it or send it to the desktop, compressed folder, mail it, or send it to a drive on the computer.

Should I be concerned? Should I, and if so, how can I get rid of it?

Dave

#3 suebaby41

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Posted 08 April 2009 - 04:17 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 suebaby41

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Posted 19 April 2009 - 05:59 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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