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#1 delluser

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Posted 31 March 2009 - 02:46 PM

Hello everyone. I recently received an hp pavilion running windows me from my brother. I planed on using this computer to let my kids use the internet to do activities on but its been running really slow. I looked through the checklist of on this website of things to-do to a slow computer and have tryed them all, although it did help alot, its still a little shaky. I got avast a did a full scan, and also got spybot search and destroy but it says "not responding" when i load it. I also cleaned up the computer of old mp3s, pictures and programs that i will not use and cleaned up the startup screen. I was told from a friend at work that i should get a firewall and recomended sygate, he said its free and its worked for him well so i downloaded it but had to remove it because it made the computer unstable and extremely slow. I ran disc defragmenter and disc cleanup but was unable to run scan disc, it will start but it freezes up and dispayes the dreaded "not responding". is there anything else i can do that will speed it up just alittle bit and stop the whole "not responding" problem? Thank you very much, any help is very appreciated.

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#2 Guest_Abacus 7_*

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Posted 31 March 2009 - 03:14 PM

:flowers:

I have asked for you to be moved to "Am I Infected" Please be patient?

There you will get Professional Help.

:thumbsup:

#3 boopme

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Posted 31 March 2009 - 03:51 PM

Hi I am moving this from Win98 to the Am I Infected forum for scans.
Let's do these next and see what we get.

Download Attribune's ATF Cleaner and then SUPERAntiSpyware

, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 starcraftmaster

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Posted 01 April 2009 - 12:11 AM

go to start and then run and then tpye msconfig
and then go to the start up tab and turn off all the useless crap or better yet just turn it all off and then theres should be a small tab on the bottem of it sayaing clean up ,press it and say ok and then press ok next to cancel and apply and say yes to restart and see what happens

#5 delluser

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Posted 01 April 2009 - 02:32 AM

Thank you so much for your help. ok so i downloaded the two programs but i've run into a road block. I cant load superanti spyware it just never opens and my computer slows, i look into task manager and it says "not responding". Should i skip this step and go to the next? Once again thank you.

#6 Keithuk

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Posted 01 April 2009 - 06:38 AM

Hi delluser.

You haven't said how much memory you have, just right-click on My Computer and read the bottom line. It sounds like you have that much crap running in the background that you are low on system resources thats why it says "but it says "not responding" when i load it." It would say you need 256Mb minimum. I know WinME will run with 64Mb but that will be slow and poor.

Do as starcraftmaster says and Run: msconfig and list everything that runs at startup. Or you can do a Ctrl+Alt+Del once the computer is started up and you can only see your desktop. List all the things that Task Manager is showing that is running. Some virus checker use a lot of system resources when they are running all the time. I don't have my AVG 7.5 running all the time whats the point? Anything you download or are given you can do a seperate scan on just those files. Any suspect web sites that you visit that tries to download something without you knowing will be picked up another app avgamsvr.exe with AVG that runs in the background and doesn't show in Task Manager.

If you want to find everything that is running on your computer download Process Explorer 10.21 its free. I know it says all versions run on all Windows but I can't get Process Explorer 11.33 to do anything on my Win98SE.

There is another app that I would recommend but I'm not allowed to tell you on here. :thumbsup:

Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#7 starcraftmaster

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Posted 02 April 2009 - 01:32 AM

There is another app that I would recommend but I'm not allowed to tell you on here. :thumbsup:

email it to us lol we wanna know whats so special about it

#8 delluser

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Posted 03 April 2009 - 01:23 AM

ok, looks like i only got 64mb on my system so i heading to the store first thing tommorow morning to get the new memory module. I'll keep you guys posted. Once again thank you all for your help.

#9 boopme

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Posted 03 April 2009 - 03:19 PM

Moving this back to Win 98 as it is not malware related right now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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