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weird things/ Moved


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23 replies to this topic

#1 Bobb24

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Posted 31 March 2009 - 01:54 PM

Sorry to be a bother again. I thought I got everything straight. Guess not. Weird things have been happening with my computer. First it was the volume control muting by itself, then 'my documents' folder or 'my computer' or 'search' would pop up randomly by itself. Then it started shutting down by itself. Once it shut down and would not let me log back in. So I took it to a computer place in town. Apparently my hard drive had bad sectors, so I replaced the hard drive, yay! now Im still having the same problems, just not as bad. my comp has shut down once by itself so far. So I took it back to the shop, apparently theres nothing wrong with it however in the past 2 days my doc/my comp and or search has popped up a few times. and its just driving me crazy!!!!! In the middle of watching something and POOF something pops up in the way, very random and weird. any help would be great, this is just irritating the life out of me. thanks everyone!


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#2 boopme

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Posted 31 March 2009 - 02:08 PM

HI, by pop ups you mean different pages or ads for something or your own computer applications pop up?
I will move this if needed after your reply to this.
What antivirus and spyware tools are installed?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Bobb24

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Posted 16 April 2009 - 03:43 PM

sorry it took me a while to reply. But whats popping up is my own computer applications (my doc, my comp and search) The computer has also shut down a couple times since then by itself and the volume has muted by itself. Very weird. I have avg 8 the free edition installed.

#4 boopme

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Posted 16 April 2009 - 04:12 PM

No problem. please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 18 April 2009 - 01:04 AM

I'm shifting this to the Am I Infected forum.

@ Bobb24 Please post back with the log the boopme requested.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 Bobb24

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Posted 18 April 2009 - 11:57 AM

Hey, Did all that you said and heres the mbam scan log
Thanks

Bobb24




Scan type: Quick Scan
Objects scanned: 66295
Time elapsed: 5 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\GroupManager (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 18 April 2009 - 06:56 PM

Hello, It's a good/bad... Good you only have one malware.. bad it's a Backdoor Bot.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Bobb24

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Posted 18 April 2009 - 08:10 PM

Well why don't we try to clean it up the best we can and go from there. Our personal info (passwords, banking, etc) are not saved online or on our computer so we'll hope for the best for now. Thanks again

#9 boopme

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Posted 18 April 2009 - 09:37 PM

OK let's give it a go. Is this an XP or Vista machine?
If it is running ... We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

S!Ri's SmitfraudFix part 1
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Now Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Full scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Bobb24

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Posted 19 April 2009 - 03:31 PM

ok I dont have spybot so I went ahead with the next instructions, heres the scan results

SmitFraudFix v2.411

Scan done at 17:39:42.76, Sun 04/19/2009
Run from C:\Documents and Settings\Owner\My Documents\Downloads\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\RDM+\rdmpserv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\RDM+\rdmpserv_cpanel.exe
C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\cmd.exe



I'll post the MBAM scan tonight when I get home, its scanning while Im gone!

#11 Bobb24

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Posted 19 April 2009 - 08:39 PM

Malwarebytes' Anti-Malware 1.36
Database version: 2010
Windows 5.1.2600 Service Pack 3

4/19/2009 11:08:09 PM
mbam-log-2009-04-19 (23-08-09).txt

Scan type: Full Scan (C:\|)
Objects scanned: 126919
Time elapsed: 49 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 boopme

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Posted 19 April 2009 - 10:17 PM

Hi this looks ok except could you double check the Smifraud log as it apppears incomplete. Look in C:\rapport.txt
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Bobb24

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Posted 20 April 2009 - 12:56 PM

here the log again, sorry it was my fault, didnt copy it all!



SmitFraudFix v2.411

Scan done at 17:39:42.76, Sun 04/19/2009
Run from C:\Documents and Settings\Owner\My Documents\Downloads\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\RDM+\rdmpserv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\RDM+\rdmpserv_cpanel.exe
C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\Owner


C:\DOCUME~1\Owner\LOCALS~1\Temp


C:\Documents and Settings\Owner\Application Data


Start Menu


C:\DOCUME~1\Owner\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 64.71.255.253

HKLM\SYSTEM\CCS\Services\Tcpip\..\{599F1320-D215-4851-9276-C36A69E93361}: DhcpNameServer=64.71.255.253
HKLM\SYSTEM\CS1\Services\Tcpip\..\{599F1320-D215-4851-9276-C36A69E93361}: DhcpNameServer=64.71.255.253
HKLM\SYSTEM\CS3\Services\Tcpip\..\{599F1320-D215-4851-9276-C36A69E93361}: DhcpNameServer=64.71.255.253
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=64.71.255.253
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=64.71.255.253
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=64.71.255.253


Scanning for wininet.dll infection


End

#14 boopme

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Posted 20 April 2009 - 02:39 PM

Hi, seems like we still have a rootkit.

Next Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Bobb24

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Posted 20 April 2009 - 08:41 PM

here you go




ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/04/20 23:06
Program Version: Version 1.2.3.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEFB94000 Size: 98304 File Visible: No
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8A63000 Size: 8192 File Visible: No
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEF554000 Size: 45056 File Visible: No
Status: -

Hidden/Locked Files
-------------------
Path: C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_1T6colO2vH6CPR6
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_pBoI0TqvFZmrBGG
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Owner\Local Settings\Temp\chrome_shutdown_ms.txt
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\Owner\Local Settings\Apps\2.0\4L1KO8KD.Q4B\BVODXKNH.D89\manifests\clickonce_bootstrap.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Owner\Local Settings\Apps\2.0\4L1KO8KD.Q4B\BVODXKNH.D89\manifests\clickonce_bootstrap.exe.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Owner\My Documents\Backup Files\Documents and Settings\Bobbie\Application Data\Macromedia\Flash Player\#SharedObjects\CY273EJK\us.i1.yimg.com\cosmos.bcst.yahoo.com\player\embed-2-0-2006-12-08-1317\swf\yup_embed_module.swf\TESTMO~1.SOL
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Owner\My Documents\Backup Files\Documents and Settings\Bobbie\Application Data\Macromedia\Flash Player\#SharedObjects\CY273EJK\us.i1.yimg.com\cosmos.bcst.yahoo.com\player\embed-2-0-2007-01-09-1556\swf\yup_embed_module.swf\TESTMO~1.SOL
Status: Locked to the Windows API!




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